TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,237 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 3rd March 2025

Angela Smith

TreatBox 5 star review on 1st March 2025

Julie Curry

TreatBox 5 star review on 25th February 2025

S Bates

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

TreatBox 5 star review on 20th February 2025

Elizabeth Grimshaw

515

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the 10 piece box for my long time friend and I was blown away by how beautiful it was. Really well packaged and worth the purchase. What a great idea ladies, I will definitely be buying again for future gifts. Can't recommend this enough for birthdays or just a special thinking of you gift. I wish the team at treatbox the best in their future. Xx”

Helpful Report

Posted 1 year ago

Hello Eireann 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Easy ordering and efficient delivery in accordance with what I expected. Would use again.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing!! lovely presentation, gifts are amazing and seasonal.”

Helpful Report

Posted 1 year ago

Hi Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely product and super fast delivery in lovely packaging . Thank you 😊”

Helpful Report

Posted 1 year ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really disappointed. Purposely chose this as something different for my friend who’s going through a tough time. I thought it hadn’t been delivered , took a week of the team saying they thought it was lost to then say it was delivered. I spoke to my friend and realised I had accidentally put my friend’s previous address down, she went to the property and the lady clearly stated it wasn’t delivered. The picture was not the correct door. When I asked the team to support with this they said as I’d put the wrong address there was nothing they can do. I have since tried to go through Royal Mail myself but as it was from the company they will not do anything. I fully appreciate I made a mistake but it doesn’t take away there was a problem with delivery. Now I’m £25 down and my friend didn’t get anything. My advice- stick to flowers!”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met. As mentioned in our email communications, sadly the shipping address provided was an incorrect shipping address which resulted in the order being posted as addressed, which was sadly not the address you needed it to go to. I can confirm that your order was fulfilled sufficiently and correctly on our end and dispatched and delivered to the address provided by yourself on the order. Please see our T&Cs for further information regarding placing your order and providing the correct delivery details. We cannot be held responsible for any incorrect information provided. We completely understand your frustration and offered multiple resolutions which we are still happy to provide. We recommend to avoid any similar issues, please double-check the accuracy of the address you provide during the order process. We're here to assist you at every step and ensure a smooth shopping experience. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“It's such a nice thing to be able to send somebody a small treat to remind them that we're thinking of them. Such a lovely idea, and the treats are super”

Helpful Report

Posted 1 year ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend absolutely loved the gift I sent her. Thank you x”

Helpful Report

Posted 1 year ago

Hi Jill 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I bought a treatbox for my daughter and it made her day I loved the personal hand written note that was put in the box, beautiful gifts, beautiful company”

Helpful Report

Posted 1 year ago

Hi Heidi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Very easy to use, my friend was delighted with her treatbox!”

Helpful Report

Posted 1 year ago

Hi Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Wonderful! Very friendly, personal service. Beautiful products, beautifully presented. Thank you”

Helpful Report

Posted 1 year ago

Hi Nina 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Would not recommend”

Helpful Report

Posted 1 year ago

“Couldn’t comment as still not arrived”

Helpful Report

Posted 1 year ago

Hi Liz, Thank you for taking the time to leave us your review. We are so sorry to hear your order has not arrived as of yet! As mentioned in our email communications we have had, we completely understand the frustration and the inconvenience this does cause you. We have spoken with Royal mail and they have advised us that with 48 tracked shipping, if the order is not received after 14 working days from the dispatch date, it is classed as lost and then a replacement can be sent or a refund. Please note that all delivery times are approximate and not strictly guaranteed to arrive within the indicated timeframe. As you can imagine, once we have fulfilled your order and handed it over to Royal Mail, there can be unexpected delays with them, they will list anything on their website so please always check there. Please do keep us updated. We are so very sorry for the inconvenience this has caused and please let me know if you have any questions. Thank you - TreatBox 💗

Posted 1 year ago

“They kept my money despite being aware that the parcel was lost/stolen. Now they are not responding to my emails... Horrible experience. Never again!”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met. As mentioned in our email communications, sadly the shipping address provided was an incorrect shipping address which resulted in the order being posted as addressed, which was sadly not the address you needed it to go to. We completely understand your frustration and offered multiple resolutions which we are still happy to provide. We recommend to avoid any similar issues, please double-check the accuracy of the address you provide during the order process. We're here to assist you at every step and ensure a smooth shopping experience. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“Given to my Daughter for an extra treat for her birthday and her words were it is so cute.”

Helpful Report

Posted 1 year ago

Hi Andrea 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Reasonably priced but go the extra mile, so hard to find such a personal and thoughtful service that doesn't cost crazy amounts.”

Helpful Report

Posted 1 year ago

Hi Samantha 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely idea,great choice of products,arrived on time and friend loved it.”

Helpful Report

Posted 1 year ago

Hi Chloe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My daughter loved this present. It was packed beautifully.”

Helpful Report

Posted 1 year ago

Hi Lisa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought two of these for friends birthdays after receiving one myself! Perfect little gift and a lovely thing to receive through the letterbox!!”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Excellent! The best thing I could have bought for both my son and grandson who hoard (useless) cables like they were gold!”

Helpful Report

Posted 1 year ago

Hi Sue 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend loved it - thank you”

Helpful Report

Posted 1 year ago

That is great to hear! Thank you Kim ✨

Posted 1 year ago

TreatBox is rated 4.8 based on 4,237 reviews