TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,029 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 24th January 2025

Ngozi Allen

TreatBox 5 star review on 23rd January 2025

Anonymous

Andrea Weller

TreatBox 5 star review on 22nd January 2025

Samantha Moore

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gift but was very disappointed the biscuit arrived broken.”

Helpful Report

Posted 1 year ago

Hi Nicola, thank you for leaving us your review. Oh No! We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. We apologise for any inconvenience you have experienced. Please do not hesitate to reach out to us again if you have any questions or concerns. We genuinely value your business and hope to have the opportunity to restore your trust in our service. Thank you so much - TreatBox xo

Posted 1 year ago

“Fantastic x”

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Posted 1 year ago

Thank you so much! ✨

Posted 1 year ago

“Ordered a mini treat box for my friend as a "cheering up" gift. She was delighted with it. Very efficient service. I was thrilled and will order from the company again. Clearpay options too help spread the cost of gift-planning at this time of year!”

Helpful Report

Posted 1 year ago

Hi Maureen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely little gift through the post! I ordered two for different friends, they really loved them 😊”

Helpful Report

Posted 1 year ago

Hi Debbie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Have ordered many times now for most occasions! Customer service care is amazing and very punctual. Items are packaged beautifully. Good quality items. Highly recommend”

Helpful Report

Posted 1 year ago

Hi Claudine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Love these as gifts for people they are perfect my sister said it was her favourite gift out if everything she got on her birthday”

Helpful Report

Posted 1 year ago

Hi Chelsea 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Honestly - really pains me to write this. The product itself was lovely and great quality. However, the lack of attention to detail ruined the whole experience for me. I sent the treatbox to a friend of mine who had recently suffered a bereavement. Whoever wrote the card wrote the wrong name in error - my name is Allie and the card said love "Alice". This is bad enough, but Alice happens to be my late daughters name - which considering the reason for me sending this gift to a friend was to acknowledge her recent loss, it came across really badly and caused unnecessary upset at an already difficult time. I have contacted treatbox and they have apologised, which is appreciated, but it has ruined the experience.”

Helpful Report

Posted 1 year ago

Hello Alison, Thank you for taking the time to leave us your review. First and foremost, we would like to extend our most heartfelt apologies for the oversight in your recent order. We were genuinely dismayed to learn that the wrong name was written with your order, and we want to assure you that this is certainly not acceptable under any circumstances. Your feedback is invaluable to us, and we deeply appreciate you bringing this issue to our attention. I have had a further look into this issue and i am pleased to see that our customer service team were very quick to rectify this for you. We are committed to rectifying any mistakes and ensuring that it does not recur in the future. Your understanding and patience mean a great deal to us. If there is anything further we can do to make amends or assist you in any way, please do not hesitate to reach out. Once again, we apologise for any inconvenience this may have caused you. Thank you for your continued support and for giving us the opportunity to address this matter. Thank you - TreatBox 💖

Posted 1 year ago

“Such a wonderful company, with incredible attention to detail. Will definitely be purchasing again.”

Helpful Report

Posted 1 year ago

Hi Lucy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought this for a friend going through a hard time! My friend said it made her day and absolutely loved every product! She especially loved the house wax melt burner 🩷”

TreatBox 5 star review on 22nd November 2023

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Brilliant, thank you! I wanted to let a friend know I was thinking of her and your Treat Box did the job! She was really pleased with her gift. It was delivered promptly and was a great price too with free delivery.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Very good box”

Helpful Report

Posted 1 year ago

Thank you so much! ✨

Posted 1 year ago

“Prettily presented box of surprises. Just what my daughter needed to raise her spirits.”

Helpful Report

Posted 1 year ago

Hi Meg 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Ordered 3 Christmas treat boxes as gifts for friends. Received them quickly, all personalised & really beautifully packaged. Can't wait to give them to the recipients. Highly recommend.”

Helpful Report

Posted 1 year ago

Hey Nic 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“These boxes are very cute! I had them delivered to the address of family and friends for some Christmas cheer and everyone loved it!”

Helpful Report

Posted 1 year ago

Hi Millie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely contents but box was damaged and the note saying it was from me must have fallen out as my friend didn’t know who had sent it. Very disappointing.”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are more than happy to rectify any issues you received, so that we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“My friend loved her box!”

Helpful Report

Posted 1 year ago

Hi Kayleigh-Jayne 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My bestie received this box, she loved it really made her day”

Helpful Report

Posted 1 year ago

Hi Sarah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I’m over the moon with my purchase. Fantastic choice and ordering process. The packaging is stunning too. So Much thought and time has gone into it. Will definitely shop here again.”

Helpful Report

Posted 1 year ago

Hi Tanya 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“beautifully wrapped with little surprises. thank you.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Fabulous gift! Great price and arrived quickly thank you.”

Helpful Report

Posted 1 year ago

Hi Cassie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,029 reviews