TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, St Leonards on Sea,
Rating: 4.81

4.8 Rating 4,006 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,006 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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TreatBox 5 star review on 16th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to order 10 boxes to 10 different addresses and the team were really helpful at sorting it all out for me. They sent me one payment link and delivered them all individually. They were so quick to respond and really helped. Thanks so much.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 days ago

“Treatbox is perfect for sending a little something to a friend or family memeber to show you're thinking of them with very reasonable pricing.”

Helpful Report

Posted 1 month ago

Hello Victoria 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 4 days ago

“I purchased a build your own 5 pieces. Treatbox have so many beautiful items to choose from it was so hard to pick so I went with a sock box along with the gorgeous auntie mug. Thank you yet again Treatbox for being able to provide the perfect gift.”

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Posted 1 month ago

Hello Natasha 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 4 days ago

“Beautifully wrapped arrived on time lovely product have ordered before will definitely order again great company”

Helpful Report

Posted 1 month ago

“Such a lovely personal gift with lots of choices to buy from. Hopefully the person i bought for will also enjoy it. Thank you ❤️”

Helpful Report

Posted 1 month ago

“I’ve ordered previously & was very happy but this time around the wrong order was sent but the problem is now in the process of being rectified, so I am happy with the customer service. Products are lovely.”

Helpful Report

Posted 1 month ago

“I have ordered from treatbox before and always love the care and attention to detail in each box I've ordered! My only fault this time round, was unfortunately the cookie in the box was smashed to pieces. Is there anyway these can be protected in future to prevent this! Other than that, everything was amazing and I will be ordering again in future!”

Helpful Report

Posted 1 month ago

Hello Abbey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! I'm sorry to hear that your biscuit arrived damaged, I have passed this feedback over to our team to ensure we protect the biscuits better in the future! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“The TreatBox arrived in speedy time & my friend who’d just got out of hospital had the gift box waiting for her when she got home :) it definitely helped put a smile upon her face ;) Thank you TB for once again going above & beyond with your unique personal touches :)”

Helpful Report

Posted 1 month ago

Hello Michelle 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Beautiful gift for a friend who loved it! Great quality products! Thank you! X”

Helpful Report

Posted 1 month ago

Hello Carys 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Good website, easy to navigate, wonderful products to choose from and a great black Friday discount. The recipient was very happy with there products. Only negative, may have been a glitch, I tried to do the photo message upgrade at a small additional cost but it wouldn't work, just wouldn't upload photo no matter what size, format etc, just took me back to the basket. So did a normal note but the post man, delivery service left the box in the rain :-( Minor issue overall as items driable, and love the brand ,have had a TBox gifted to me and that's where I got the idea from,so thank you.”

Helpful Report

Posted 1 month ago

Posted 5 days ago

“I didn’t see the box personally as it was sent to the recipient directly. But my friend absolutely loved it. Just what she needed to pick her up after having some bad news. Very good price! Delivery was super quick!”

Helpful Report

Posted 1 month ago

Hello Sam 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“I bought this box as a self-care item, and it did not disappoint. The box was packaged beautifully, and the items themselves were perfect for my sensitive skin and the range of products catered for my sensory needs due to my neurodiversity. I would highly recommend these, and will be buying these again.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“My friend was over the moon with her box 🩷”

Helpful Report

Posted 1 month ago

Hello Jennifer 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“I love this company and the little gifts that can be personalised for the recipient. This last order I forgot to put the address of who it was to be delivered to, so I quickly emailed and they fixed it straight away with no hassles. My friend received the box very quickly and loved it! Thank you ☺️”

Helpful Report

Posted 1 month ago

Hello Karen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Fantastic selection of products 👌 brilliant packaging and great delivery times. Definitely recommend”

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Posted 1 month ago

Hello Mary 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Lovely as always. The only thing that I would say I am not keen on is the packaging. The box is very hard to open. I wanted to take a look to see if everything was ok. But difficult opening it, so tore it slightly. Last year's was alot better. But apart from that it's perfect.”

Helpful Report

Posted 1 month ago

Hello Paula 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you for your feedback regarding packaging, I have passed this over to our team for future reference It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Black Friday bag. Nice idea but the products are little underwhelming for the price.”

Helpful Report

Posted 1 month ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 5 days ago

“Treated myself to a Black Friday surprise lucky dip bag. Some lovely goodies in there, including a mug, Christmas socks and beauty treatments. Had an issue with delivery, but they checked with Royal Mail for me. All was fine in the end and the products received all safe and sound.”

Helpful Report

Posted 1 month ago

Hello Tricia 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Another fab box from Treatbox”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 days ago

“Purchased a one off treat box for black Friday and as a first time customer I'm extremely disappointed. I paid around £28 and in my bag was a bubble bath, a keyring, some socks, bookmark, packet of sweets, and other nic naks. Definitely not worth £28. I reached out to ask for a refund and was refused because it was a black Friday offer. I purchased this for my friend and I'm embarrassed to give it to her so it's stored in a cupboard for now. Won't be a returning customer that's for sure.”

Helpful Report

Posted 1 month ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We apologise for being unable to issue a refund in this instance, as this is in accordance with our policy We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 5 days ago

TreatBox is rated 4.8 based on 4,006 reviews