TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,245 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,245 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 5th March 2025

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a treatbox for a friend's 40th. It came in a nice box and was wrapped beautifully. Great to be able to choose your own gifts, and I added a mini bottle of prosecco for something extra. Arrived promptly despite being a bank holiday. Would definitely use again!”

Helpful Report

Posted 1 year ago

Hey Catrin 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend loved it.”

Helpful Report

Posted 1 year ago

Hi Tanya 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“This is such an amazing idea, it was the perfect gift for my sister who needed cheering up. It made my day and hers… Amazon service aswell, I wanted to letter changing that I wrote and they were more than happy to do it. Will defiantly be ordering more ❤️”

Helpful Report

Posted 1 year ago

Hi Amber 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“lovely box, nicely packaged and arrived on time. The socks are great quality.”

Helpful Report

Posted 1 year ago

Hi Joan 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Perfect for distance friendships and self-love”

Helpful Report

Posted 1 year ago

Hey Belen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing service and easy to use online ordering.. great prices for quality goods. My friend loved her box.”

Helpful Report

Posted 1 year ago

Hi kelly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I recently ordered a Treatbox for a friend's birthday to be delivered. She loved it! Thoughtfully packaged and with a handwritten note (your own words) inside. Placing an order is very easy and the delivery was in good time. Treatbox and Royal Mail keep you informed at every step. Would highly recommend.”

TreatBox 5 star review on 3rd September 2023

Helpful Report

Posted 1 year ago

Hi Samantha 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“What a great idea, everyone needs to receive a little box of treats. Just a little reminder to my friend who was struggling to let her know how great shes doing & sent with lots of love. Lots of lovely little gifts to choose from, & the process & delivery was great. Ordered Saturday & delivered Monday, 👌”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A horrible experience from beginning to end. Will never order again. Unwilling to help me when I tried to explain why I was unhappy when I over paid for fast delivery only for it to arrive over a week later. Already warning others so they don’t go through the same as me.”

Helpful Report

Posted 1 year ago

Hi Kat, Thank you for taking the time to share your feedback regarding your recent order. We sincerely apologise for any frustration or disappointment you experienced during this process. Our goal is to ensure every customer has a seamless and enjoyable experience with us. While we understand your concerns, we would like to address some points you've raised. We have thoroughly reviewed the order details and our internal records, and it's important to note that your order was processed and dispatched in a timely manner, in accordance with our usual practices. We strive to maintain the highest standards of service, from the moment an order is placed to its safe arrival at your doorstep. We also understand that sometimes important information can be overlooked, and for that, we apologise. We make it a point to provide crucial details about our processing times and potential delays due to bank holidays on multiple sections of our website, including the order confirmation page and our FAQ section. We believe in transparency and want our customers to make informed decisions. In this particular case, the slight delay in your order's delivery was indeed due to a bank holiday, and we appreciate your understanding of this matter. Thank you for choosing us, and we wish you a wonderful day ahead. - TreatBox 💗

Posted 1 year ago

“This is such a simple and easy way to send greetings and gifts to my family in the UK, as I live in Canada. My order reached my beautiful cousin in time for her birthday and she was delighted by the gift and the surprise!”

Helpful Report

Posted 1 year ago

Hi Lesley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Package arrived at its destination badly damaged. Contents were ruined. Still waiting for a resolution”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. We really want to help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“I sent my friend a box to cheer her up after an operation - she loved it - so much better than flowers. Thank you so much”

Helpful Report

Posted 1 year ago

Hi Lizzie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Very pleased with the treat box I ordered”

TreatBox 5 star review on 1st September 2023

Helpful Report

Posted 1 year ago

“Ordered one for my friend who really needed some extra support at a difficult time. This was the perfect way to let her know I was thinking of her. Fast delivery and a good range of gifts”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I LOVE treatbox I send them regularly for birthdays, celebrations or any reason really but have just subscribed to the monthly box and bought myself an advent :) they are just the ultimate little treat 🥰”

Helpful Report

Posted 1 year ago

Hi Zoe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have seen Treat Box advertised on Instagram for a long while and I quickly followed them to watch their packing reels and stories as they were interesting, and I wanted one of everything that I was featured. I have a few important birthdays coming up for friends and Treat Box popped into my head as I was struggling to find something amazing for my gift-giving from elsewhere. I have since placed three orders, and I am in the process of making a fourth. One of the girls I gifted has since bought me a box of goodies, just as a thank-you for her gift. I can confirm that the sugar cookies are delicious and have just the right amount of icing. The Candy Kittens were so tasty and really did taste like Eton Mess. I am planning on making a very large sock purchase (but I NEED all of them!!), which is my excuse. Thank you, Treat Box, for your reels, your feels, and the thrills of taking my gift-giving to another level!”

Helpful Report

Posted 1 year ago

Hi Donna 👋 Thank you so much for taking the time to leave us your fantastic review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I ordered a Treat box for my daughter who is leaving for her first year at Uni. This is a lovely way to say how you feel as keep sakes for the times when they may need a little hug or some family love. The ceramic pendants are fab for this. Would definitely recommend but need bigger sock sizes for girls x”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I ordered a treat box as a birthday gift for my cousin and she loved the surprise and gifts inside, My cousin told me it was one of the best birthday gifts she had ever received, what was even better about the receiving the gift, it was delivered on the day of her actual birthday, I would recommend this to anyone x”

Helpful Report

Posted 1 year ago

Hey Kerry 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Super quick and a lovely gift to send for family & friends. I’ve sent three so far and everyone has loved them! Recommend 100%”

Helpful Report

Posted 1 year ago

“Really impressed with the item and the delivery. Even came with a box, inside the delivery box, so I could give it to my friend, complete with a bit of confetti ❤️ Will definitely use TreatBox again x”

Helpful Report

Posted 1 year ago

Hi Melanie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,245 reviews