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TreatBox Reviews

4.8 Rating 4,029 Reviews
95 %
of reviewers recommend TreatBox
4.8
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Anonymous
Anonymous  // 01/01/2019
I’ve sent so many boxes now with treat box and they’re amazing everytime! Really put a smile on the faces of my loved ones so it’s always a win!
Helpful Report
Posted 1 year ago
Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Thanks a lot!
Helpful Report
Posted 1 year ago
Thank you so much Monika! ✨
Posted 1 year ago
I ordered a TreatBox for a friend's birthday in the UK. I'm just disappointed that I made my order way earlier than her birthday but was assured by the information provided that my order would be delivered closer to the date I asked. Yet they delivered it within a day or two. It arrived a week before her birthday and since it was a surprise, my friend opened it (she even missed the sticker that was supposed to say "Do not open until..."). I spent nearly €60 on this surprise and I'm extremely bummed that they failed their own promise. I don't think I'll ever repeat the experience, even though my friend was extremely pleased with the surprise and its contents. Since she's happy, I'm only taking one star off. Otherwise, I'd give it a two-star rating.
Helpful Report
Posted 1 year ago
Hello Paula 💗 Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. We take great pride in giving our customers the ability to order well in advance knowing that we will sort the rest! I have looked into your order and can see that it was held back accordingly and dispatched within a good timeframe. That said, it does look like Royal mail delivered the order super efficiently within one working day which meant it arrived a lot sooner than anticipated. We are so very sorry about this, and if there is anything we can do to help with this, please do let us know, we are more than happy to help. We are so pleased that your friend loved their gift! We love hearing how happy it makes the recipients feel. We want to thank you for supporting us and we really hope to see you back again. Thank you so much - TreatBox 💗
Posted 1 year ago
Just perfect 🥰 have a friend going through a rough time at the moment. When she recieved her TreatBox she burst into tears. She loved every bit of it and can't thank you enough for helping to send her a little bit of love in a box
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
I love ordering from treatbox. My friends are always happy with their treats! Fantastic company and the choice is amazing!
TreatBox 5 star review on 15th November 2023
Helpful Report
Posted 1 year ago
Hi Caroline 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Birthday gift for my best friend and she absolutely loved it I think the personalised picture are such a lovely touch and will definitely be purchasing one for Christmas too !
Helpful Report
Posted 1 year ago
Hello Charlene 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Lovely surprise treat for a friend that had been having a though time
Helpful Report
Posted 1 year ago
Hi Jackie 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Prompt delivery and clear communication. It certainly brightened up my friends day x
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Excellent presentation and selection of products. Was the perfect pick me up gift I was looking for! Thank you so much, quick delivery too.
Helpful Report
Posted 1 year ago
Hi Ellie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Can't wait to give the TreatBoxes out for Christmas - one will even go to Australia
Helpful Report
Posted 1 year ago
Hi Maureen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Lovely little gift for my friend's 30th birthday who doesn't live near me. I found this the perfect thing to send because it was cute, it was unique and it didn't matter if she was at work as it could be put through the letterbox! Thank you so much. Would definitely order again!
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Bought as a gift for my sister, she loved it. Great products, delivery and customer service!
Helpful Report
Posted 1 year ago
Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
I love using treat box to let my friends know that I am thinking of them. I love that there are so many lovely products to choose from and you can tailor them to your wants/needs/ friends taste.
Helpful Report
Posted 1 year ago
Hi Lorraine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Personally not worth the money. Bought as a gift for Christmas hoping it would be nicely presented (understanding things get knocked about in postage) however it only comes in a packaged box and everything is in a plastic bag with a bit of paper shreddings (abit embarrassing for a pair of socks, a headband, a small rose quartz stone, a face mask and a note book all for £30 including postage) Would not buy from here again as I could probably do a better job myself.
Helpful Report
Posted 1 year ago
Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We're all about supporting small businesses and quality here. Whether it's products sourced from fellow small enterprises or items crafted by our own hands, we take immense pride in what we offer. We understand that value for money matters, and that includes considering packaging and labor costs. If your order didn't meet your expectations, we sincerely apologise. Each and every order is packed with meticulous care and attention to detail. We'd love to investigate how your order arrived to address any issues you might have encountered. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗
Posted 1 year ago
I felt very pleased with the excellent service. Treat-box made my daughter in law’s birthday start with a big smile.
Helpful Report
Posted 1 year ago
Hi Sian 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Bought as a birthday present for my sister in law and she loved it! A really good idea for when you’re not sure what to get someone- this way they can have lots of little bits and feel truly spoilt! Presented really nicely (she sent me a pic) and delivered on time. Can’t fault this fantastic gifting company.
Helpful Report
Posted 1 year ago
Hey Jenny 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Brought as a present for a special friend who absolutely loved it. i love how you can customise your own treat box and there is so much to choose from. I definitely recommend and will definitely be buying from again
Helpful Report
Posted 1 year ago
Hey Eleanore 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Lovely little gift . Something different beautifully packed & very prompt delivery ❤️
Helpful Report
Posted 1 year ago
Hey Jenny 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Very quick customer service e mail replies on a query I had before I purchased and postage was free and quick which is what made me choose them. Would definitely recommend using them. I bought 3 lovely personalised photo keyrings which are great quality
Helpful Report
Posted 1 year ago
Hi Zoe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Site was very easy to use and there's a massive selection. I had some issues wit Royal Mail delivery where the intial parcel got lost but TreatBox's customer service was excellent in helping and ended up sending a replacement (within 2 days).
Helpful Report
Posted 1 year ago
Hi Rachel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy and we are so pleased we could rectify the issue you had quickly for you ✨ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
TreatBox is rated 4.8 based on 4,029 reviews