TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,242 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 3rd March 2025

Angela Smith

TreatBox 5 star review on 1st March 2025

Julie Curry

TreatBox 5 star review on 25th February 2025

S Bates

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

TreatBox 5 star review on 20th February 2025

Elizabeth Grimshaw

515

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The treat box was purchased as a birthday present and my Niece loved it.”

Helpful Report

Posted 1 year ago

Hi Lisa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Nice product from what the recipient says. Poor delivery procedure, confusing and contradictory. Refuses to give accurate dispatch date, condescending customer service. Not worth the hassle.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“Sent to friend, she was very pleased to receive.”

Helpful Report

Posted 1 year ago

Thank you so much Petra ✨

Posted 1 year ago

“I am very disappointed that my product has been marked delivered and not actually arrived in destination complete waste of money to not even get the product”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to share your feedback. I'm truly sorry for any inconvenience you've experienced. After investigating, it appears that your order was dispatched on Saturday, as it was placed after 3 pm on Friday. Since Sunday isn't a designated delivery day for special delivery, the delivery attempt was made on Monday. Regrettably, as no one was available to receive the order, it was subsequently returned to the collection point for your convenience, allowing for redelivery or collection at your convenience. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is important to us! Thank you - TreatBox 💗

Posted 1 year ago

“I think I have found my new go to gift company. I was sent something from TreatBox from some friends, and instantly knew I needed to check them out. Mainly because how happy it made me. I’ve just bought a box for my sister and it made her day. She was so touched and brought her some smiles, which was much needed. Love how you can construct your own box too - some great gift ideas. Love it!! Will definitely be back.”

Helpful Report

Posted 1 year ago

Hi Cat 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Quality of items not reflected well in price. Several items have not lasted very long at all & printed items seem rushed & bad quality. The face masks are awful!!! Really advise against putting them into a box. (I don’t recognise the brand either so unsure how legitimate/dermatologically tested! Very overpriced. Consider putting bits together yourself, you will be saving yourself a good amount of money from Treatbox’s high mark up.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us your review. It is really sad to hear how disappointed you feel towards TreatBox. We always want our customer to come away feeling amazing. We really want to help you to resolve any issues you may have had, but i am having difficulty locating an order from yourself? I have search high and low within our system so that i can reach out to you regarding the order you are referring to? With regards to the products we source. Lots of our products are from other small businesses which we take pride in supporting. Supporting each other makes the world of difference. If ever any items are faulty we are always happy to resolve this. It is sad to see such negativity towards a business who is purely doing its best and helping the world send love and support, nothing sinister here. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“I brought this for my friends Birthday and it was doleful. Full of wonderful treats, she absolutely loved it. I would highly recommend TreatBox and will be ordering again. Thank you so much 😊”

Helpful Report

Posted 1 year ago

Hi Kara 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend adored her treatbox!! Easy to order and have delivered 😊”

Helpful Report

Posted 1 year ago

“The second or third time ive used Treatbox uk they never disappoint. Great communication and fast response to a query...despatch was good though royal mail messed delivery up ..the contents I chose were lovely great quality and pretty...especially the Polaroid photo. My daughter was over the moon with her Treatbox....thank you. I'm hooked.”

Helpful Report

Posted 1 year ago

Hi Gail 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Sent as a thank you to a friend the Mini Bestie Ready to go Treatbox was received on time, well packaged and a lovely gift ( my friend tells me - I didn't see it arrive). The biscuit was delicious and the ceramic hanging decoration was excellent. A nice way to remind a friend that they mean alot to you. I will definitely send again”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Beautiful gift box, very thoughtful, and put together with care along with very quick delivery Highly recommended”

TreatBox 5 star review on 22nd September 2023

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Such a lovely box, we bought for a friend to make her smile and say "Thinking of you", it really had the desired effect and made her smile. Loved being able to pick the treats and tailor to the reason we wanted the box, everything was of good quality and been told the biscuit was yummy! Will be buying again to make others smile.”

Helpful Report

Posted 1 year ago

Hey Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Such a lovely little gift with a handwritten card making it feel so much more personal! This was the perfect little gift for my wondeful friend going through a difficult time! I’ll be back to try the other boxes you have on offer for sure! Thankyou so much!”

Helpful Report

Posted 1 year ago

Hi Libby 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Fantastic products,quick delivery and great communication from team.”

Helpful Report

Posted 1 year ago

Thank you so much Helen ✨

Posted 1 year ago

“Perfect lovely gift they was really happy”

Helpful Report

Posted 1 year ago

Thank you so much Danielle ✨

Posted 1 year ago

“Did exactly what I wanted to do, put a smile on the face of someone going through a tough time. Easy to order, regular updates, and did exactly what I wanted it to do. Looking forward to ordering from you again!”

Helpful Report

Posted 1 year ago

Hi Rebecca 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Sent this to a close friend recovering from an op. She was absolutely delighted with it, from the packaging to the hand written note. Absolutely perfect gift. Great communication also. Will defo be ordering again and recommending Treatbox to friends 💕”

Helpful Report

Posted 1 year ago

Hi Kirsty 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Such a great idea for sending a gift. All the items are very pretty and useful too. Sent my daughters one each and they are very pleased. Also nice to be able to talk to a member of staff if needed.”

Helpful Report

Posted 1 year ago

Hi Gillian 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Treat box ordered for my special friend whi is going through a rough time. Delivered speedily and presented nicely, my friend loved it, it was just the pick me up she needed”

TreatBox 5 star review on 21st September 2023

Helpful Report

Posted 1 year ago

Hi Sue 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Fab! Me and my friend loves all things spiritual so this was the perfect gift because I could choose all my own items to go into the box that had lots of spiritual goodies, arrived really fast and my friend absolutely loved it! Thank you!”

Helpful Report

Posted 1 year ago

Hi Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,242 reviews