TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,199 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 21st February 2025

510

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whenever I send a TreatBox, the recipient is always absolutely thrilled. They love the items I pick (always including a pair socks) and it makes them SO happy. Fabulous fabulous gift.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The choice of items meant I could personalise each box for both my daughter and send them something just to make them smile. My eldest is 23 and has mental health problems. She loves the soya melts to just relax. My youngest love hot chocolate and socks. It’s a small thing to remind them I do think about them always”

Helpful Report

Posted 3 months ago

Hi Ceri, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Ordered two treat boxes for Christmas and arrived very quickly although I could have had them sent nearer Christmas . Very impressed with how quickly my email ,regarding a surprise treat box , was responded to . Love the fact you can choose 5 , 7 or 10 items . I’ve had a sneak pesk at one of the boxes as for my partner and seems good quality although slightly disappointed at the size of the fudge tin as the pictures made it look more generous .I will check the detail in the future especially if it’s an add on . Dairy free chocolate options would be great however it’s good the biscuits are vegan . Hoping to purchase at least one other box for Christmas”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you so much for your feedback regarding the fudge and dairy free options - we will certainly bare this in mind. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“My mom absolutely loved her treat box for her birthday!”

Helpful Report

Posted 3 months ago

Hi Jacob, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Great products super fast delivery!! Thank you”

Helpful Report

Posted 3 months ago

Hi Shani, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Quick delivery, packaged really well. Had a little sneak peak as it's a gift for a friend. Amazing gift idea”

Helpful Report

Posted 3 months ago

Hi Cayleigh, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The most perfect gift to send by post - I send as forgot a friends birthday and was a lovely suprise my friend absolutely loved it - will continue to use and the gifts are beautiful and good quality.”

Helpful Report

Posted 3 months ago

Hi Kelly, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I ordered my treatbox for a grieving fruend on November 6th, Today is 15th November and she still hasnt received it. I didn't think it would be my job to make sure it was delivered i thought it would be the companies job. A very disapponited customer”

Helpful Report

Posted 3 months ago

Hi Kelly, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected, I have had a look into this for you and can see there was no answer when the item was due to be delivered and was therefore sent to the collection point. I am pleased to inform you that this looks like it has now been collected. If you have any issues in the future please email us at hello@treatboxuk.com, as we would be more than happy to help. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 2 months ago

“Thank you for yet another super treat box delivered to my daughter for her birthday on Wednesday. We live at a distance from each other and treat box is a wonderful way for me to send a gift that I can personally select specifically for that special person. She is always so excited to open her box and see what’s inside. I would recommend Treatbox. I have never had an issue with anything I have sent or anything I have received. I will continue to use your great company. Thank you. Rosemary”

Helpful Report

Posted 3 months ago

Hi Rosemary, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“As always good quality treats and great service. It made my daughter smile when she received it”

Helpful Report

Posted 3 months ago

Hi Lorraine, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Very happy with all I have brought from Treatbox well worth the money and can see allot of care went into putting it together I for one will certainly be buying more in the future from Treatbox”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I thought this would come with a box, very dissatisfied.. I haven’t looked at the products as they are wrapped & it’s a Christmas for my daughter… I have had to buy an empty advent box for this.”

Helpful Report

Posted 3 months ago

Hi Sheila, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 2 months ago

“Easy To Order, Packaged Lovely, Lots Of Options, Quick Delivery - Will Be Using Again”

Helpful Report

Posted 3 months ago

Hi Darcy, Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and and it means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“My daughter and I loved our boxes. We WhatsApp chat so I could see her reaction. She loved everything she got. Later I WhatsApp her to show her what I got and she loved mine too.”

Helpful Report

Posted 3 months ago

Hi Barbara, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“Super speedy delivery - arrived the next day! Beautifully packed and all the items were very well received:-)”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“Gorgeous presentation, quick delivery and fab communication. Would highly recommend 💖”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“This is my first time using TreatBox and I would certainly recommend. The recipient loved her box, especially the good news newspaper. My only negative comment is that I could not figure out how to order in advance and delay delivery but that was only a minor issue”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! If you would like to order in advance again, you can select a 'do not open date' when ordering, this will then delay us shipping the item to the recipient until nearer the time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“From the recipient herself: “thank you a thousand times for my lovely gift! It is just such a fabulous thing to receive, when you’re about as low as it’s possible to get.””

Helpful Report

Posted 3 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“A gift for a friend - they loved it”

Helpful Report

Posted 3 months ago

“lovely present for anyone”

Helpful Report

Posted 3 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

TreatBox is rated 4.8 based on 4,199 reviews