TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,275 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 12th March 2025

518

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products possibly not fully tested for safety but overall the quality is generally pretty good.”

Helpful Report

Posted 5 months ago

“My 13 year old daughter loved her box. Unfortunately the pen didn’t work but other than that she was happy with her box. Such a lovely idea to treat someone! ❤️”

Helpful Report

Posted 5 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! I am sad to hear the pen didn't work, if you would like to contact us at hello@treatboxuk.com we are more than happy to assist you further It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“First time I'd come across TreatBox and I'd probably use again, but for a female friend/family. Good variety with the edible treats but more options for the guys would be good. The box also arrived with a lot of pink packaging which was slightly offputting the recipient.”

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Posted 5 months ago

Hello Kerry 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“I bought 2 boxes, one for my mum and one for me so we could open them together. The items you can choose from are really cute and the presentation was lovely. My review is 4 stars though because I ordered two separate boxes but some of the items were mixed together (some things I’d chosen for my mum were in my box and vice versa) so I had to get her to close her eyes while I switched some stuff around which took the shine off it a little bit 😅”

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Posted 5 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“Great range of gifts Only 4 stars as they are a little bit pricey…”

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Posted 6 months ago

Hey, Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. TreatBox 💗

Posted 5 months ago

“The treat box concept is good but we opened what we thought was the brown delivery carton to be showered with gifts and confetti. We wrongly assumed the treat box would be contained within. As this gift was for my niece we had to add a box of our own before we could gift to her. Disappointed and wouldn't order again for this reason.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 6 months ago

“Ordered a box of 7 items all very nice but not too happy that it had 2 biscuits and 2 key rings ? It felt a little like someone had grabbed a box of 5 already made up and didn’t check what was already in it.😬”

Helpful Report

Posted 6 months ago

Hello Joanne Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 6 months ago

“My daughter loved her treat box I got her for her 30th birthday”

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Posted 6 months ago

Hi Teresa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“The treatbox was delivered quickly and nicely packaged, but I think it was a bit expensive for what was in it.”

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Posted 7 months ago

Hello Judy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy bit equally extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. It means so much to us that you shared your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“My friend who the gift was for loved it. Sadly it took ages to arrive but thankfully worth the wait”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Great idea, arrived promptly with a selection of lovely things. Good to make anyones day, not just special occaisions!”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Ordered a Tote Bag for my niece. Communication was great, price was great, delivery was great, but the bag was very very thin. I can't imagine it will hold any weight, and given the logo is 'might be books, might be snacks' - it won't hold more than a couple of paperbacks.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Really pleased with my order and the recipient was delighted!”

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Posted 8 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“I ordered a personalised key ring online. I had trouble uploading the image but CS were very quick to contact me and upload on my behalf. Delivery was good. Product excellent quality.”

Helpful Report

Posted 9 months ago

Hi Fran 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Easy to shop on but is a struggle to edit things, wide range to choose from”

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Posted 9 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We truly value your feedback for ways to improve the website shopping experience Thank you for making our day - TreatBox 💗

Posted 9 months ago

“A lovely idea which I sent to my daughters and god daughter before their GCSEs started. I ordered the small version as too expensive to order 3 large ones. Very nice but they are expensive for what you get. I added some earrings too but would have liked the option to add a cookie or face pack ( these are light enough).”

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Posted 9 months ago

“Lovely presentation and very nice gifts - my daughter loved her gift”

Helpful Report

Posted 9 months ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we are so pleased your daughter loved her TreatBox. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 9 months ago

“Sent my daughter a lucky dip treat box she was very happy with it & loved the hand written note that was in the treat box which added that personnel touch.”

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Posted 10 months ago

Hi Paula 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear how you appreciate the handwritten gift tag, it's these finishing touches that we pride ourselves on It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Ordered as a gift for our daughter as started a new job. It was well recieved. Notebook bit too small. A5 would be better and lined. Everything else was great!”

Helpful Report

Posted 10 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We apologise for the disappointment regarding the notebook, we do list these as the size A6, but we truly appreciate the feedback regarding lined paper, and take the feedback on board for future products It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“The TreatBox was greatly appreciated by the recipient. However, I was dismayed to learn from her that my name, as the sender, was not automatically included, which meant the recipient had to ring round her relatives to discover who had sent it.”

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Posted 10 months ago

Hi Ursula, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. TreatBox leave the gift message section completely blank for the sender to write their own message, therefore allowing the sender to remain anonymous if they wish or sign their name. We would not be allowed to sign gift messages with the senders name without their permission due to GDPR Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion Thank you so much - Treatbox 💗

Posted 9 months ago

TreatBox is rated 4.8 based on 4,275 reviews