TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,258 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 5th March 2025

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great idea and such pretty packaging. Also fast delivery!”

Helpful Report

Posted 1 year ago

Hello Jenna 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I decided to treat my sister to a treat box and she loves pink/peach type colours so all of the items I chose were purposely colour themed. Unfortunately the coaster that I chose specifically for the colour and words did not arrive as ordered. The one that arrived was blue and the words were not as personal to the reason I was sending the box. Apart from that the box did what it set out to do in cheering up the recipient but I was disappointed at this error, whilst small, took away from the theme I was trying to create.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We completely understand the importance of a theme and colour scheme! We adore orders like this and I am so sorry to also hear that one of the items were not what you had ordered! I can confirm that we will never just change an item without contacting our customers first, so i'd really appreciate if you could email us at hello@treatboxuk.com where we can get this looked into. Thank you so much - Treatbox 💗

Posted 1 year ago

“Easy to use, lovely products, love the free card you can include with your own message. Arrived promptly. Very happy and will deffo use again :)”

Helpful Report

Posted 1 year ago

Hello Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The box arrived to my friend who is going through a tough time. It arrived in good time, and beautifully presented. My friend was so happy, it was such a nice way to show her that she is loved and not alone, and really helped pick her up a bit.”

Helpful Report

Posted 1 year ago

Hello Holly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“These gifts are a lovely way to let someone know you're thinking of them - there's a really nice selection and the boxes are well-presented. Speedy service too!”

Helpful Report

Posted 1 year ago

Hello Katherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing product!! I got it as a birthday present for a friend and she absolutely loved it! Xxx”

Helpful Report

Posted 1 year ago

Hi Carly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing service as always thankyou. I’ve used treat box several times and it always brings a smile to the face of the recipient.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Used this as a birthday gift for my friend, she loved it, was very nicely packaged and just overall a good gift - a teenage girl.”

Helpful Report

Posted 1 year ago

Hi Anabel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Made an order for a box for my friends birthday. Asked it to be delivered on 5th June but had a notification on 31st May saying it was delivered (almost a week early) so not sure what’s the point of adding a delivery date. The box was cute, well packed and nice items. When my friend sent me a photo, I noticed 2 of the items were different to what I had chosen online. I hadn’t been given a notification to say anything had been subbed. Could have been really good but a shame that more care wasn’t taken.”

Helpful Report

Posted 1 year ago

Hi Shannon 👋 Thank you for taking the time to leave us your review. We are so sorry to hear that your experience did not meet your expectations. We are truly saddened by this and will do everything we can to help. I can confirm that your order did have a do not open date of the 5th of June, and we did dispatch the order on the 30th of May so that it had the full 5 days to arrive. Using our free 48 tracked delivery service is a 3-5 working days delivery which we like to stick to as to not have the orders arrive too late. We would hate for the recipient to receive a late gift! We will also always use our do not open stickers with the date on the TreatBox. I am so sorry to also hear that two of the items were not what you had ordered! I can confirm that we will never just change an item without contacting our customers first, so i'd really appreciate if you could email us at hello@treatboxuk.com where we can get this looked into. We really hope the TreatBox made your friend smile 😊 Thank you so much - TreatBox 💗

Posted 1 year ago

“I brought a treat box for my daughter who at the time was doing her exams and she loved everything. It was well worth the money and with the hand written card was the something special she needed at the time. Will definitely be buying from treatbox again”

Helpful Report

Posted 1 year ago

“Great birthday box, lovely items inside will be using again :)”

Helpful Report

Posted 1 year ago

Hey Emily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“It certainly brightened the day of the person I sent it to, they just loved it. And an ideal gift for someone receiving chemotherapy as they can’t have flowers. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Such a cute gift idea”

Helpful Report

Posted 1 year ago

Hi pOLLY 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My daughter loved it She just finished university, so cheer her up surprise Beautiful items”

Helpful Report

Posted 1 year ago

“I purchased a gift box for my friend who is currently enduring cancer, I just wanted to let her know we love her and are thinking of her. When the package was delivered she was so overwhelmed by it she loved the shortbread as this is her favourite biscuit and also the amethyst stone. I will be purchasing again in the future! Love it 😍”

Helpful Report

Posted 1 year ago

Hi Cheryl 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Gift for my niece during her exams. She was thrilled, it was packaged beautifully and she was thrilled with the products. Thank you.”

Helpful Report

Posted 1 year ago

Hi Heather 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Not only do I Love receiving these boxes, I also enjoy sending them. The choices of items you can put in the boxes are fabulous! Just about to order an advent and a monthly surprise box! Absolutely Fantastic Gift idea!! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Hi Sharon 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I truly love this idea. My first order went down so well for my sister-in-law’s birthday; she absolutely adored all her treats and felt like they were personalised. Will definitely be ordering again.”

Helpful Report

Posted 1 year ago

Hi Rachel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Perfect gift to make someone’s day ❤️”

Helpful Report

Posted 1 year ago

“Really liked the treatbox, ordered items to share between the family as a holiday gift. Loved the face masks and eye masks. Was disappointed that the earrings only had one back as that part was for my daughter.”

Helpful Report

Posted 1 year ago

Hi Sam 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. I am so sorry to hear of the issue with one of the items, please can you email us at hello@treatboxuk.com and we will always be happy to help. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,258 reviews