TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,257 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 5th March 2025

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided was excellent.....communication was swift and friendly and the delivery very quick. I cannot leave a review in the products k selected for the treat box as they were delivered directly to the recipient. She seemed very pleased with the delivery. Thank you.”

Helpful Report

Posted 1 year ago

Hi Amy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought a box as a treat for my daughter and she loved it!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Great customer service fast delivery wonderful box will be purchasing again thank you”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“variety of products quick dispatch and perfect for gifts”

Helpful Report

Posted 1 year ago

Hi Aimee 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I love using treatbox it’s a great and easy way to get some nice gifts for my loved ones when I don’t always have time to go out and buy things. The only problem I’ve had is the last 2 times I’ve ordered they haven’t come in a letter box sized box but instead wrapped up in another bigger box which has meant I’ve had to re arrange delivery of collect from the depo. When you work full time it’s not always possible to do these things so it has made it more difficult to get the gifts in time. My first few orders always came in the letterbox sized box and it was great as they would be there when I got home. Just maybe something to consider.”

Helpful Report

Posted 1 year ago

Hi Candice 👋 Thank you for taking the time to leave us your review. We are so pleased that you love TreatBox and we are so very grateful for all of your support. I am so sorry to hear of the box size inconvenience! We certainly do have our letterbox friendly TreatBox's. This will however depend on the recipient's letterbox size, the service used (special delivery is a signed for service), the postie delivering the box and whether you have added larger add on items to your order. I can also see from your last two orders that you chose our Send to me to hand over in person option which means the following: If you are placing an order and you want the order delivered to you first, so that you can hand the gift over to the lucky recipient, please select - Send to me to hand over in person - We then ship your amazing gift in extra packaging so that you can hand it over with no address labels or tape on it. I hope this helps shed some light on the situation and if ever you need any assistance in the future we are always available via hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“Amazing boxes and amazing service! Perfect for any occasion, would highly recommend”

Helpful Report

Posted 1 year ago

Hi Natalie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Arrived quickly very nicely packaged, inside looked lovely, would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Sara 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really fast shipping and nice change from sending flowers”

Helpful Report

Posted 1 year ago

Hi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Order Number: 235746 I had ordered one of the gift boxes for my girlfriend and while she really enjoyed the box with everything that was included inside, the delivery service being with The Royal Mail however, was less than admirable. My girlfriend was working from home on the day the gift box was due to arrive, there was a signature needed upon arrival of the delivery of the box as requested via the email sent to me. What happened instead was the box was crudely fitted through my girlfriends slightly ajar window, while the curtains were closed and then tossed into what the courier could only describe as the unknown bouncing off my girlfriends computer screen while working. I would love to give this a higher review if not for the careless nature of the delivery service and lack of respect given for the gift box inside.”

Helpful Report

Posted 1 year ago

Hello Joshua 👋 Thank you for taking the time to leave us your review. We are truly sorry to hear about your disappointing experience with the delivery service provided by Royal Mail. We completely understand your frustration and disappointment, as this kind of careless handling is unacceptable and falls far short of the level of service we expect from them. We sincerely apologise for the inconvenience caused to you and your girlfriend. The incident you described, with the gift box being crudely fitted through the slightly ajar window and tossed in an irresponsible manner, is not at all reflective of our standards or the respect we have for our customers' packages. We strongly recommend that you raise this issue directly with Royal Mail, as they need to be made aware of their courier's behaviour and take appropriate action to prevent such incidents from happening in the future. We will also reach out to them to address this matter and express our disappointment with their service. Once again, we apologise for the inconvenience caused and do hope to serve you again in the future. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“Lovely product. Beautifully presented. Exactly what I was looking for to give to my daughters teachers. Highly recommended.”

TreatBox 5 star review on 25th June 2023

Helpful Report

Posted 1 year ago

Hi Vanda 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have used treatbox a few times now and absolutely love it. It’s great to treat your loved ones with, or even surprise yourself with a surprise box. I got myself one for a bad mental health dip and it helped to cheer me up, and I was given some sweet messages in my box to help me stay positive.”

Helpful Report

Posted 1 year ago

Hi Rhiannon 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Great product bought as a gift. Quick service and delivery.”

Helpful Report

Posted 1 year ago

Hi Janet 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing gift Idea. Sent as a Birthday surprise. Brilliant, fast efficient service. Highly recommend Treatbox. Thanks so much x”

Helpful Report

Posted 1 year ago

Hi Alison 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Extremely pleased with the gift box I ordered. The ability to customise the box contents and a bad writing note just give it that extra special touch. The price was definitely reasonable for the quality of the items and even the packaging was top notch. The recipient absolutely loved it. There’s nothing better than a custom motivational gift for a friend in need. Ps, I also loved the personality within the conformation email, keep up the good work guys!!!!”

TreatBox 5 star review on 23rd June 2023

Helpful Report

Posted 1 year ago

Hi Katerine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Aww we love that the like our confirmation email. We love being extra special here at TreatBox! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“First time buying and lots to choose from for our occasion, a lovely gift for all ages.”

Helpful Report

Posted 1 year ago

Hi Anna 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A great idea, used to celebrate a staff member doing well. Good quality products and put a smile on their face!”

Helpful Report

Posted 1 year ago

“My friend to whom I gifted a hug in a box was absolutely thrilled with her parcel. Thank you!! Just the reaction I was after, to brighten a friend's day!!”

Helpful Report

Posted 1 year ago

Hi Meryl 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The treatbox, self love was bought for my granddaughter who recently was having a tough time. She loved it and said the gift and words I sent her bought a tear. Very happy with the purchase and probably will buy something again in the future xx”

Helpful Report

Posted 1 year ago

Hi Ann 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so pleased your granddaughter loved their surprise 😍 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Amazing for gifting. My friend was so pleased with her box for her birthday. Thank you so much!”

Helpful Report

Posted 1 year ago

Hi Philippa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely packaging! Can't wait for my friend to open it.”

Helpful Report

Posted 1 year ago

Hi Hannah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,257 reviews