Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

“Beautiful box I’ve ordered a few they are so thoughtful and some amazing little bits to go in. Love them loads!”

TreatBox 5 star review on 19th December 2023

Helpful Report

Posted 1 year ago

Hey Kay 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I received a treat box for Christmas, because I was impressed with it I sent one to my Goddaughter.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Everything was so well packaged and secure. You can really tell that care is put into your package regardless of what you order. I cannot wait to use my Christmas mug to help prolong the festive season.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Excellent. They will love it”

Helpful Report

Posted 1 year ago

Thank you so much! ✨

Posted 1 year ago

“Great service- quick and reliable- nice variety to choose from!”

Helpful Report

Posted 1 year ago

Hi Heather 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I gifted to a friend who said "This is the nicest thing to receive in the post ❤️"”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely treat to myself for Christmas as a one off but may start a subscription now as it was really nice.”

Helpful Report

Posted 1 year ago

Hey Nicky 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Fantastic purchase Swift delivery perfect gift”

Helpful Report

Posted 1 year ago

Thank you so much Kellie! ✨

Posted 1 year ago

“The boxes contain a lovely hand written card, and the products are lovely. Got one for my Auntie who was recently diagnosed with breast cancer. It included positive socks. She's wearing the socks and for each appointment! Since then I've also sent a tipples and treat box to a friend and she has also really appreciated it. Would definitely recommend!”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Your Auntie is very strong 💖 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“What a lovely company! I saw the ad on Instagram and decided to buy a birthday and Christmas box from them for some presents this year! They had such a lovely selection of gifts to choose from and I was so impressed with how quickly they were delivered and how nicely packed/wrapped they were! Highly recommend them and will be ordering again!”

Helpful Report

Posted 1 year ago

Hey Lauren 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Always buy gifts for friends and family from treatbox and always get such a warm reaction to them…but this box was a present from me to me! Loved creating a box with all the fixings for a peaceful evening and helping me to have a moment of mindfulness ahead of the festive madness! Looked so so pretty as well! I’ve worn my cloud headband around the house nonstop! Will absolutely continue being a customer into 2024”

Helpful Report

Posted 1 year ago

Hey Emily 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Great selection of items to choose from and it was beautifully presented when it arrived. Thanks so much, the person I bought it for loved it.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Letterbox friendly but left behind a bin for days. I had to contact the person I sent it to as a surprise to see if they had received a gift and they found it hidden at the bin.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you for leaving us your review. We certainly do have our letterbox friendly TreatBox's! This will however depend on the recipient's letterbox size, the service used (special delivery is a signed for service), the postie delivering the box and whether you have added larger add on items to your order. That said, we are so very sorry to hear that the postie left the order in a poor location. Unless this is the recipients safe place, this is not ideal and we are so sorry that this happened. We have raised this with Royal mail to investigate. We appreciate your understanding. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 1 year ago

“Bought for a friend & she absolutely loved it so it’s highly recommended”

Helpful Report

Posted 1 year ago

Hey Bev 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The service was great with fast delivery and lovely packaging. I have marked down only one star because of the jewellery I picked which was poor quality materials. Otherwise it was lovely and the vegan hug in a cookie was delicious too!”

Helpful Report

Posted 1 year ago

Hi Gemma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Item not received. Now day 10 since ordering. Emails to the only contact point for treat box kept returning generic worded emails, with no personal approach. Emails just keep saying I have to wait 14 days for it be counted as lost (in line with Royal Mail policy) in Order to get a refund. No alternatives given or as per request to contact Royal Mail to get a better update?! I would just of liked my friend to receive the gift in time for Xmas as expected, which clearly isn’t going to happen now!!! Item clearly shown on tracking as bouncing between depots with Royal Mail, and is not going to be received so it would of been a much friendlier and thoughtful approach if they could just re-send a new box - especially considering the time of the year! Will not use this company again, and cannot recommend.”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you for leaving us your review. We sincerely apologise for the experience you've had with the delivery of your order. Your satisfaction is of utmost importance to us, and we truly wish we could hand-deliver every package to ensure a seamless experience. However, we rely on our shipping partners to fulfil deliveries, and occasionally, despite our best efforts, delays and losses can occur. It's essential to note that while we make every effort to communicate effectively, Royal Mail's 48 and 24 delivery services are not guaranteed, as confirmed by Royal Mail themselves. For RM 48 tracked shipping, if an order isn't received within 14 working days from the dispatch date, it is considered lost, and we are more than happy to arrange a replacement or refund. Similarly, for 24 tracked shipping, if an order isn't received within 7 working days from the dispatch date, it's classified as lost, and we promptly issue a replacement or refund. We're pleased to see that a refund was processed promptly once the stipulated time had passed, but we understand the inconvenience this may have caused you. Please accept our sincerest apologies for any frustration or inconvenience you experienced during this process. Thank you for your understanding, and if you have any further concerns or questions, please don't hesitate to reach out. Thank you - TreatBox xo

Posted 1 year ago

“A little care package for a work colleague who has had quite a tough year, she loved it and said how thoughtful of us to buy such a lovely gift. I also loved the handwritten card it made all the difference”

Helpful Report

Posted 1 year ago

Hi Katie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Exactly what I was looking for - little treats that you wouldn’t buy for yourself but make someone’s day a little brighter. And all in one place!”

Helpful Report

Posted 1 year ago

“My friend loved the box especially the gold plated multi heart bracelet.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Unhappy with the quality of the items in the advent calendar. For £100 you’d expect some high quality items, instead I’ve received a pen, plastic carry bag, a tiny gem, colouring papers etc.. Really do like this company but disappointed with my purchase. Also told to refund my items, it has to be unopened which means I can’t return this.”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving your review and sharing your thoughts about our advent calendar. We're genuinely sorry to hear that you're feeling disappointed and that you didn't find the value you expected. Our aim is to provide a unique and delightful advent calendar experience, and we understand that different individuals may have varying expectations. We take your feedback seriously, and we'd like to clarify the value of the advent calendar. The products inside our advent calendar have a total retail value of £140, and this doesn't even include the costs associated with hand-wrapping each day and the postage and packaging to ensure it reaches you. We take great care in curating a selection of high-quality items to make each day of December special for our customers. While we strive to provide exceptional value, we understand that perceptions can vary. If there's anything specific you'd like to know about the contents or if you have any concerns, please don't hesitate to share them with us. We're here to make sure you have the best possible experience with our advent calendar. We hope this information clarifies the value of our advent calendar for you, and if you have any further questions or comments, please feel free to reach out. Thank you - TreatBox xo

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

TreatBox Reviews