TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,275 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 12th March 2025

518

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a 10 item gift box as a back to school treat for my daughter, it arrived very quickly and it was packaged so lovely, a real treat. As my daughter opened it I noticed it only contained 9 items, I emailed TreatBox straight away, the next day I received a apologetic response asking for photos of the packaging and items. 2 days later the missing item was posted to me and my daughter was very pleased. A fantastic company, I will definitely use again.”

Helpful Report

Posted 1 year ago

“All items were lovely and my sister seemed super happy with it as a get well gift. However, the box wasn’t the most appealing to open, I expected something bigger so you could see all items clearly…anyway, the bracelet was in such small packaging and was the same colour as the tissue paper so she hadn’t seen it in the box…luckily I asked what she thought of it and we managed to dig it out of the bin before bin day!! Overall, love the items, just wasn’t impressed with the packaging.”

Helpful Report

Posted 1 year ago

Hi Katherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are also so pleased to hear that the bracelet was located and we want to thank you for your feedback regarding this situation. We will certainly take this onboard. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really lovely gift for my niece passing her exams- my only disappointment was there was hardly any pink cardboard confetti within the box, it looked really sparse and definitely not the same as in all the pictures :-(”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are sorry for the disappointment you receive regarding the shred in the gift box. We do mention on the product listings that the shred amount may vary. This will be due to the size of the products so as to not over pack things. Sometimes we don't use shred at all especially if the items protect each other. This is also because the shred is solely for protection purposes. I hope this helps shed some light on this for you 😊 Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend was delighted with the treat box , something very different. The only issue was the delivery it took longer than expected ☹️”

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Posted 1 year ago

“Package arrived at its destination badly damaged. Contents were ruined. Still waiting for a resolution”

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Posted 1 year ago

Hi Anna, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. We really want to help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“Thought I would try this out as saw it on Instagram. So bought one as a birthday gift, lovely concept, the packaging and attention to detail is lovely. The one I choose is where I picked the gifts, they are mini versions so a little expensive for what you get.”

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Posted 1 year ago

Hello Charmaine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Super cute and well presented. Perfect for a kind gift.”

Helpful Report

Posted 1 year ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Every time a box gets delivered, I get excited for what could be inside. The only thing is I can't wear the socks as I have a leg problem and they are too tight, but with all the other gifts are fabulous and I do pass some items to friends and family, of which they love too. Keep up the great job”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I'll get the negative out of the way first; I really did not like the lip gloss/salve. I didn't like the smell and I didn't like the way it felt on my lips. I tried it a couple of times and decided that I couldn't go on using it. On the other hand –! I absolutely loved the teas, and I am not a tea drinker, nor a tisane drinker. I will look out for this particular tea in the future. I wore the socks immediately, to brighten up my feet as I splash through the rainy conditions. I've begun nibbling the candy kittens and I'm using the monthly calendar page as I do each month. The facemask is on my bathroom windowsill, as I speak, to be used over the next couple of days; and the cards are in my cards collection, waiting for an occasion to use them.”

Helpful Report

Posted 1 year ago

Hi Pauline 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! We apologise for your experience with the lip serum. We're genuinely sorry to hear that it didn't meet your expectations in terms of scent and texture. We hope that next month's products will be more to your liking and that you'll find them enjoyable. Thank you for sharing your thoughts with us. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Really good service, nice, easy, personalised gift - I ordered 3. Only slight complaint is I added "Don't open until" stickers but none of the boxes came with them. A little expensive for the boxes but you pay for them to curate it and save you the hassle.”

Helpful Report

Posted 1 year ago

Hi Laura 👋 Thank you so much for your review. We're truly glad to hear that you found our service easy and the gifts met your expectations. We deeply apologise for the inconvenience caused by the "Don't open until" stickers on your boxes. It seems that the stickers might have come off during transit, and we understand how this could affect your overall experience. Your feedback is incredibly valuable to us. We greatly appreciate your support and patience, and we hope to have the chance to serve you again soon. If there's anything else we can do to make it up to you or assist you in any way, please don't hesitate to reach out. Your satisfaction remains our top priority. Thank you once again for choosing TreatBox 💗

Posted 1 year ago

“I chose the build your own box -10 items- and I’m so happy with what I got. The sleep mask has helped so much. They have so many options to choose from so it was quite hard to decide what 10 I could get. The only trouble I had was not being able to unzip my moon phase pouch for the first time but with a pair or pliers it was fine.”

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Posted 1 year ago

Hi Shannon 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are sorry to hear you had a slight issue with one of your items, we hope it is all ok now, and if you ever need any assistance, please email us ❤️ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Sent to friends as gifts. They have loved their TreatBox’s!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought one as a present for my friends 50th birthday. I can't really comment as it was already boxed so I couldn't see inside. She seemed happy with it.”

Helpful Report

Posted 1 year ago

“The Treat Box is for my Daughter in law for her birthday. You have kindly arranged to delay the delivery until her birthday week. I'm sure she will love all the treats I have selected. I first heard about your company when I received a Treat Box from a friend. It was lovely. Full of lovely goodies Well done to you all.”

Helpful Report

Posted 1 year ago

Hi Sara-Jane 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really loved it, only downfall was one of the bath melts melted slightly in the one corner of the box so I had to put it in a gift bag as it was a gift for my friend.”

Helpful Report

Posted 1 year ago

Hello Sophie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are very sorry to hear you had an issue with an item that was received. If anything has been damage from this please do get in touch! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Really well presented and packaged nicely. It arrived really quickly too. Only thing I’m disappointed in is it is a lot of money for a lot of the items being mini sized such as the chocolate, popcorn etc I would have ordered more beauty products instead of edible gifts If I had known that.”

Helpful Report

Posted 1 year ago

Hi Joanne 👋 Thank you so much for taking the time to leave us your review! We are truly sorry for any misunderstanding regarding our products! All our products contain sizing, ingredients and are mainly full size products. If you have any questions regarding our products please do reach out as we are always happy to help. It means so much to us that you have a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend was thoroughly impressed with her Treatbox, so keep up the good work”

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Posted 1 year ago

“Quote from my girlfriend- "cute and thoughtful, cheered me up!"”

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Posted 1 year ago

“Great gift when you are not sure what to buy for someone. More gifts for men needed but for women it’s great.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We have tried in the past to supply more male style boxes but it has not been very successful so we have stuck to what does well. We have over 300 products to choose from in our build your own box collection so you can make a box for anyone! We do add boxes more suited towards men around events like Christmas\Father's day. I hope this helps! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Friend was pleased with her treatbox. Easy to use and send, just limited on the types of gifts.”

Helpful Report

Posted 1 year ago

Hi Lea 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We also wanted to thank you for your feedback regarding our products, We have over 300 products to choose from in our build your own box collection so you can make a box for anyone! We also constantly add more products all the time 😍 Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 4,275 reviews