TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,209 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 25th February 2025

S Bates

TreatBox 5 star review on 21st February 2025

Zoe Whitaker

TreatBox 5 star review on 20th February 2025

Elizabeth Grimshaw

TreatBox 5 star review on 18th February 2025

Georgie Stafford

513

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got this for a friend and it made her day. So cute and very easy to make personal. Would recommend 100% Ordered on the Thursday got to her on the Monday.”

Helpful Report

Posted 9 months ago

Hi Emily, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, it's lovely to hear your TreatBox gift made her day! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Awful 😞 Refused a refund because it was sale tat !!”

Helpful Report

Posted 9 months ago

Hi Fay, Thank you for taking the time to leave your review, I'm sorry to hear that you feel disappointed with your Spring Sale Box We appreciate your feedback as we are constantly striving to improve our products and services, our Spring Sale Boxes include previously featured items from previous collections and boxes. We make this information very clear in the listing description to be as transparent as possible, including that they are non returnable or refundable Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion, and we hope we have an opportunity to impress you in the future Thank you so much - Treatbox 💗

Posted 9 months ago

“I ordered this for my daughter everything was beautifully wrapped and the box decorations where lovely she enjoyed opening each parcel every day ❤”

Helpful Report

Posted 9 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“My Aunt loved her birthday treat box. It arrived quickly and was nicely presented.”

Helpful Report

Posted 9 months ago

Hi Kathryn, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“I sent the box to cheer up my daughter she really loved it all and felt much better thank you Gillian”

TreatBox 5 star review on 26th April 2024

Helpful Report

Posted 9 months ago

Hi Gillian 👋 Thank you so much for taking the time to leave us your review and share with us your lovely photo! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“My daughter was absolutely thrilled with her 7 day birthday advent calendar. She was very excited to see how beautifully packed the box was and each day so far (Day 5) she has loved her gift. A little extra excitement in life can’t be a bad thing!”

Helpful Report

Posted 9 months ago

Hi Linda, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! What a lovely treat for your daughter, it's so lovely to hear how happy it made her It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Sent a wee mini hug treat box to my cousin and she was delighted with it and said it defo put a smile on her face”

Helpful Report

Posted 10 months ago

Hi Anne-marie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Mystery Box! Having seen these gift ideas online for sometime I thought I would treat myself to the Mystery Box. I wasn’t disappointed! Everything from the packaging to the gifts inside are great. I will definitely be ordering again - thank you Treatbox 😊”

Helpful Report

Posted 10 months ago

Hi Julie, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread treating YOU! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Great products best friend and family member loved theirs , exceptional value. I have bought from this company twice before and will definitely buy again. Highly recommend them”

Helpful Report

Posted 10 months ago

Posted 9 months ago

“The biscuits was delicious and all the little gifts came beautifully presented. Would recommend”

Helpful Report

Posted 10 months ago

Hi Danielle 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and are so pleased you loved the biscuits! A firm favourite here at TreatBox HQ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“I was really excited to gift this to my sister who was having a tough time and needed a treat on her birthday. When she called to say thank you, she did say it was very thoughtful of me to think of her, and she likes the necklace, But when she explained what she got for £65 (I chose to add the alcohol too) I was disappointed. The rest of the items were Meh. Cheap stocking fillers. She was none the wiser as to how much I spent. But I’m telling you now it’s not worth the money. Use the money to create your own special box for a loved one. I did message to complain and they said the money goes into the time of staff and the time it take to individually wrap the items. I don’t think the cost reflects item quality and value with the ratio of staff cost. I will not be purchasing again.”

Helpful Report

Posted 10 months ago

Hello, Thank you for taking the time to leave your review, I'm sorry to hear that you feel disappointed with your Birthday Advent We appreciate your feedback as we are constantly striving to improve our products and services, our Birthday Advent features premium packaging and meticulously curated content as a result of continuous research aimed at delivering the utmost quality to our customers. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion, and we hope we have an opportunity to impress you in the future Thank you so much - Treatbox 💗

Posted 9 months ago

“A wonderful idea....nice to have something different”

Helpful Report

Posted 10 months ago

Hi Wendy,👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“I absolutely love TreatBox - slightly sad that I am always the sender and never the recipient but the joy and excitement that I get from my friends when their boxes arrive is just lovely! The best things are the socks - I would never send a box without a pair - and they are always a firm favourite. The items that are now available have become even more exciting and I love that they have vegan edibles (in case anyone were to send me something!!). On top of their wonderful products, their customer service is top notch too. Thank you for all your help :)”

Helpful Report

Posted 10 months ago

Hi Melanie, 👋 Thank you so much for taking the time to leave us your detailed review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We hope it will be your turn one day soon! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Very special and beautifully presented.”

Helpful Report

Posted 10 months ago

Hello Michelle 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

“Brilliant company. Fantastic customer service. I made an error on my order, messaged and within mins I got a response and it was dealt instantly. My friend who I got the gift for loved it. Thank you will def order again.”

Helpful Report

Posted 10 months ago

Hi Sam 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, so great to hear she loved it! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

“It's amazing how a thoughtful gesture like sending a treat box can bring so much joy and comfort to someone. My friend really appreciated this kindness and it brighten her day. It's moments like these that really strengthen friendships and make life a little brighter for everyone involved. Thank you x”

Helpful Report

Posted 10 months ago

Hi Clare 👋 Thank you so much for taking the time to leave us your detailed review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear how much of an impact one of our boxes made to your friend! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

“Bought for my sisters birthday, she absolutely loved it! Great gift idea if you want a range of different gifts. Also loved the different themes available to help with the selection of gifts. Arrived super quick and loved the personalisation element!”

Helpful Report

Posted 10 months ago

Hi Ellena, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's great to hear your sister loved her gift! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

“Lovely! Thank you”

Helpful Report

Posted 10 months ago

Hello Anna 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

“My friend loved it so much”

Helpful Report

Posted 10 months ago

“Amazing service, the quality/range of items are great and arrived really quickly - my friend was over the moon with her package. Would highly recommend and will definitely use again in the future!”

Helpful Report

Posted 10 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear she was truly happy with her gift! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 10 months ago

TreatBox is rated 4.8 based on 4,209 reviews