TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,274 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 12th March 2025

517

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've sent a few of these to friends & they always say they're lovely. Easy to contact, friendly customer services if required. Will use it again.”

Helpful Report

Posted 2 years ago

Hi Vicky 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This was bought to cheer up a friend . She loved all the goodies Thank you”

Helpful Report

Posted 2 years ago

Hi Dawn 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The “automatic address“ entering system doesn't work well and so after rreceiving my confirmation email with an incomplete email address on I was frustrated. I contacted customer care quickly. I was very impressed with the fast reply and quick resolution from Natalie Hughes. Great service so thank you!”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We are so sorry to hear of the issues you have had with entering the delivery address, this is certainly not what we want for our customers. We are very pleased the issue was resolved sufficiently for you and we hope to have you back again. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The team at treat box were really kind and helpful when there was an issue with my order when it was delivered to my friend. They were able to send out another one on their behalf which was really appreciated. Just to let you know my friend loved it and it put a smile on her face. Thank you.”

Helpful Report

Posted 2 years ago

Hi Hannah 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend is going through a tri ky time and flowers was not going to cut it I couldn't of had a better treat to send her so thankyou”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Good easy ordering procedure. Gift arrived promptly and beautifully packaged. Would have been 5 stars but had to do 4 as although Get Well card enclosed it was blank so recipient didn't know who had sent it. I did put message on order.”

TreatBox 4 star review on 17th February 2023

Helpful Report

Posted 2 years ago

Hey there 👋 Thank you so much for taking the time to leave us your amazing review! We just love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! We are so sorry that the card was blank 😞 we are more than happy to rectify any issues you have received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“I received this from a friend after having a difficult few months.. I was so touched! I loved it so much that I decided to pass on the love and send a treat box to my sister in law who was feeling low. I would definitely recommend, the customer service is absolutely fantastic and the whole thing is just so lovely”

Helpful Report

Posted 2 years ago

Hi Eileen 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A gift for a friend to cheer her up as she was post-op. The choice of items to make her bespoke box was great, and she was over the moon with her box. The choice allowed me to add items I knew she'd appreciate. Well done Treat Box!”

Helpful Report

Posted 2 years ago

Hi Amanda 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very easy to place an order and item arrived very quickly and in good condition. Very happy with my purchase thank you”

Helpful Report

Posted 2 years ago

Hey Izzi 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I bought this as a surprise for my daughter. It was easy to choose what I wanted and change things over as I went along when something more appropriate came up. She absolutely loved it.”

Helpful Report

Posted 2 years ago

Hi Sara 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I received a Treat Box for my birthday and loved it - what a great idea!!”

Helpful Report

Posted 2 years ago

Hi Hilary 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! We hope you had an amazing Birthday 🥳 Thank you for making our day - TreatBox 💗

Posted 2 years ago

“What a great find! I was looking for something specific and different and stumbled across Treatbox. Fantastic service and so many nice things to buy for gifts. Will definitely be back!”

Helpful Report

Posted 2 years ago

Hi there 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This was my first order from Treatbox. It was a gift for a friend. Delivery was as listed on the website. The box itself was described by my friend was beautifully packaged, she was overwhelmed by the contents and how it was presented. She put it out on display to admire it until she was ready to use each item, but did immediately put on the rose quartz bracelet. I will definitely consider Treatbox again in the future.”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Purchased as a present for a friend. She absolutely loved it, a real treat delivered as a wonderful surprise. Thanks for exceeding expectations, Will definitely use again”

Helpful Report

Posted 2 years ago

Hi Kathryn 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Great presents for friends or family, quick delivery and arrived nicely packaged. Would definately recommend!”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely selection of gifts which were easy to pick. Great price and efficient delivery. A lovely gift idea”

Helpful Report

Posted 2 years ago

Hi Catherine 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Ordered a Galentines box for my daughter at Uni, got a message the day it arrived to say it made her day! 😊”

TreatBox 5 star review on 15th February 2023

Helpful Report

Posted 2 years ago

“I've subscribed to a monthly treat box, first time I've ever done anything like this. I was so excited for my box to come. I was a little disappointed obviously you don't know what's inside but I felt it was a bit flat. The contents were wrapped in tissue paper as a whole and a sticker to keep wrapped, I didn't feel it was very special it felt a bit plain. And only getting 6 items I suppose I expected alittle bit more. Advertised boxes always seem more jazzy with like sprinkles or shredded paper as wrapping and as nice as the little treats were I would of liked at least 8 items I feel it would of been more value for money. As things are hard money wise right now I felt it was alot for 6 items. I am gonna see how the next few boxes go as to wether I keep subscribed. I just feel your social media makes them look even better than in person.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and i will happily shed some light on the situation. Our Monthly boxes are very different from our Ready to go boxes and Build your own boxes. The monthly boxes never come with shred or confetti, but do come with our amazing monthly calendar and tissue paper to match our TreatBox style. Each month there is a different amount of products, sometimes up to 15 products, it just depends on the theme and costs. I do hope this helps and that you enjoy your future boxes. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“Such a good idea for wanting to treat a friend as an alternative to flowers. All of the gifts were lovely and it was truly so hard to choose! My friend loved her treat box.”

Helpful Report

Posted 2 years ago

Hi Gemma 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Delivery was fast and the packaging was beautiful! my friend loved it - very happy customer!”

Helpful Report

Posted 2 years ago

Hi Aleysha 👋 Thank you so much for taking the time to leave us your lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 4,274 reviews