TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, St Leonards on Sea,
Rating: 4.81

4.8 Rating 4,011 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous gifts for precious friends - thank-you 😊”

Helpful Report

Posted 6 months ago

Hello Katherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“A lovely treat box gift filled with things I love. It was so nice to receive this & definitely might order for friends or family.”

Helpful Report

Posted 6 months ago

Hello Anja 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 6 months ago

“Disappointed in the quality of the products, especially the slogan bags. The first one I received, the logo had been ironed on but this was starting to come off and it had been ironed over a large piece of thread. I was sent a replacement but this was in a worse condition, the logo hadn't even been ironed on straight! I was also underwhelmed by the box they are presented in - a plain brown box. I expected something pretty. I will make my own hamper up next time.”

Helpful Report

Posted 6 months ago

Hi Samantha, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. I can see that you have already spoken with our customer service team regarding the issues you experienced, who quickly arranged a replacement to be sent out with express shipping, I am sorry to hear this again did not meet your expectations, please feel free to contact us again if we can help any further We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding - Treatbox 💗

Posted 6 months ago

“Didn’t arrive on time for Father’s Day & I ordered a box with mug in it! Filled with fancy packaging but not much for £25! Won’t be using again”

Helpful Report

Posted 6 months ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We can see your order was placed on the Friday of Fathers Day with our Free shipping which is 3-5 working days We apologise for any confusion caused with this, and try to be as transparent as possible with all shipping methods and time frames made as clear as possible at check out We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 6 months ago

“Beautiful personal boxes! The sweetest gift for a loved one! 10/10”

Helpful Report

Posted 7 months ago

Hi Leanne, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“have ordered a few now for various family members, most recent purchase was a Father’s day treat box for my step-dad - he loved it!”

Helpful Report

Posted 7 months ago

Hi Shelley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Your continued custom means the world! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I recently ordered a 10 item TreatBox for a friend's 40th birthday. Unfortunately, Royal Mail didn't do a great job of delivering the box and it was soaking wet and ripped apart by the time it was found. I called Treatbox, acknowledging that it wasn't really their problem. However, they were fantastic, sending a replacement out the same day. My friend was absolutely delighted when she received it. I would highly recommend TreatBox!”

Helpful Report

Posted 7 months ago

Hi Bridget, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us, despite the issues you faced with Royal Mails delivery, we are so pleased our customer service team were able to help and resolve this efficiently Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I’ve used Treatbox for so many of my friends and family members when i can’t be there in person for whatever it is they are celebrating! 🎉 having so many loved ones all over the country made it hard to send them something personal but treatbox is amazing for a personal and beautiful gift!!”

TreatBox 5 star review on 19th June 2024

Helpful Report

Posted 7 months ago

Hi Megan, 👋 Thank you so much for taking the time to leave us your amazing review! and choosing us as your gifting go to! That means so much to us We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“Beautiful boxes, all packed with care. Fabulous customer service. A Treatbox says so much more than words.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Incredible options and lovely to choose from! I'll be back for more gifts in the future!!”

Helpful Report

Posted 7 months ago

Hi Catherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“The TreatBox arrived quickly and was very well received.”

Helpful Report

Posted 7 months ago

Hi Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“After receiving one as a birthday present myself, and after now ordering several times and never being disappointed, Treatbox is my go to for gift sending. Everyone that I send them too is really happy with them and I love that you can choose exactly what goes in to box, if you'd like, giving it a really personal touch. And they're always delivered when they say they're going to be!”

Helpful Report

Posted 7 months ago

Hello Emma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Sent a box for my dad for fathers day. Love that I could select an option for it to be sent a week before in time for fathers day rather than arriving too early. He loved the box!”

Helpful Report

Posted 7 months ago

“So glad the ad popped up for this one Facebook, I sent one to a friend who's having a tough time and she loved it.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“I am sorry to say that I was disappointed with the contents of the Father’s Day box I do not think it represented good value for money as contained two face masks, two eta bags, a very small chocolate bar and a small pot of Epsom salts. I paid extra for caramel biscuits which to be honest were the best part about the gift”

Helpful Report

Posted 7 months ago

Hello Emma Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are sad to hear the box was not what you expected, our team carefully curate the boxes and descriptions are as accurate as they can be to include product sizes, weights etc. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 7 months ago

“I ordered my husband a TreatBox for Fathers Day and it was perfect! Very well packaged, items inside were great and he loved it! I order these a lot for all sorts of things and people and I’m always so happy with them!”

TreatBox 5 star review on 17th June 2024

Helpful Report

Posted 7 months ago

Hey Rea 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures and are so pleased you chose TreatBox to gift for Fathers Day. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“Couldnt have asked for better 🩵”

Helpful Report

Posted 7 months ago

Hello Emily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Really lovely box of items, I needed a lift and this was exactly the way to achieve it. Thank you very much.”

Helpful Report

Posted 7 months ago

Hi Julie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Pops enjoyed his treatbox for father's day, particularly the biscuit! Treatbox were very helpful & responsive and corrected by spelling errors.”

Helpful Report

Posted 7 months ago

Hello Becky 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so pleased you chose us for Fathers Day! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Loved this!! Ment I was able to give a personalised present through the post, without having to shop around! My friend said all great quality and full of the things she loves”

Helpful Report

Posted 7 months ago

Hello, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

TreatBox is rated 4.8 based on 4,011 reviews