Name: Trade Van Accessories
Address: Unit 2 Fulwood View, Brookside Way, Huthwaite, Nottinghamshire
Rating: 4.42

“Great service. Easy to order, good value, dispatched promptly, and delivered as per courier advice.”

Helpful Report

Posted 8 months ago

Dear Nigel, Thank you so much for your fantastic 4-star rating of Trade Van Accessories! We truly appreciate your feedback. We're thrilled to hear that you found our service to be great and that ordering was easy. It's even better to know that you found our products to be of good value. We take pride in dispatching orders promptly and ensuring they are delivered as per courier advice, so we're glad to hear that you had a smooth experience with us. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing Trade Van Accessories.

Posted 7 months ago

“I’m really happy with my experience with TVA. The team were very helpful all the way through, the shipping was very fast, and they also went above and beyond with aftercare. Highly recommend!”

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Posted 8 months ago

Dear William, Thank you so much for your 5-star review of Trade Van Accessories! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a positive experience with us. Our team is dedicated to providing great service and assistance to our customers, so it's wonderful to know that we were able to meet your expectations. Once again, thank you for highly recommending us. It means a lot to our entire team. If you ever need anything in the future, please don't hesitate to reach out. We would be more than happy to assist you. Best regards, Trade Van Accessories Team

Posted 8 months ago

“Item arrived on time box was damaged but goods all in good order, thank you”

Helpful Report

Posted 8 months ago

Dear Scott, Thank you so much for taking the time to leave us a wonderful 5-star rating for Trade Van Accessories. We truly appreciate your support and are thrilled to hear that your goods arrived in good order. Your satisfaction is our top priority, and we strive to ensure a prompt delivery service. If you have any further questions or need any assistance, please don't hesitate to reach out to our friendly customer support team. Once again, thank you for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, TVA

Posted 8 months ago

“Great products , well packaged and fast delivery”

Helpful Report

Posted 8 months ago

Dear Marc, Thank you so much for giving Trade Van Accessories a 5-star rating! We truly appreciate your support. Best regards, TVA

Posted 8 months ago

“Payment, delivery and product all smooth. Not yet installed but detail and quality appear good.”

Helpful Report

Posted 8 months ago

Dear Colin, Thank you so much for taking the time to give us a 5-star rating! We really appreciate your feedback on Trade Van Accessories. We're thrilled to hear that your payment, delivery, and product experience were all smooth. We hope that the installation process goes well for you. If you have any questions along the way, please don't hesitate to reach out to us. We're here to assist you every step of the way. Once again, thank you for your kind rating and for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, TVA

Posted 8 months ago

“Product was very good and as described. However communication with regards to dispatch and delivery was very poor. The product that I had ordered had been delivered to the wrong address by the courier 6 days prior to me contacting you as I had no idea the order had even been dispatched let alone delivered. I then had to chase around the houses to try and locate said package. Overall your communication could certainly be improved.”

Helpful Report

Posted 8 months ago

Dear Robert, Thank you so much for taking the time to provide us with your feedback about Trade Van Accessories. At Trade Van Accessories, customer satisfaction is our utmost priority. We do send out emails when items gave been dispatched with tracking info. So please always check your Junk email folder. Also most items are aimed for delivery within 1-2 business days, so please contact us or the courier if you have not received your item within this time frame. If you ever need any assistance or have any questions, please do not hesitate to reach out to us. We are always here to help and are committed to ensuring your needs are met. Once again, we sincerely appreciate your feedback, and we look forward to serving you again in the future. Warm regards, Trade Van Accessories

Posted 8 months ago

“Placed my order and delivered on time one of the cleaning products was damaged in transit ..another sent out no problem..will defo use again”

Helpful Report

Posted 8 months ago

Thank you so much, Eric, for your amazing 5-star rating of Trade Van Accessories! We greatly appreciate your support and are thrilled to hear that your order was delivered on time. We apologize for the inconvenience caused by the damaged cleaning product during transit, but we're glad to know that we promptly resolved the issue by sending out a replacement without any hassle. We truly value your satisfaction and look forward to serving you again in the future. Kind regards TVA Styling

Posted 7 months ago

“Great service especially from the customer service team thanks for sorting out issues caused by the delivery company All sorted quickly and no problems will definitely buy from Trade Van again”

Helpful Report

Posted 8 months ago

Dear Liam,Thank you so much for the amazing 5-star rating you gave us at Trade Van Accessories! We truly appreciate your support and are thrilled to hear that you had a great experience with us. It's fantastic to know that our customer service team was able to provide you with excellent assistance and resolve any issues caused by the delivery company promptly. We take pride in our service, and your kind words motivate us to keep delivering top-notch service to all our valued customers like yourself. We're extremely delighted that your order was sorted quickly and without any problems. Rest assured, we will continue striving to provide you with a hassle-free and satisfactory shopping experience whenever you choose to purchase from Trade Van Accessories again. Thank you once again for your trust and support. We look forward to serving you again soon! Best regards, Trade Van Accessories

Posted 7 months ago

“My issue remains unresolved.”

Helpful Report

Posted 8 months ago

Dear Trevor, Thank you for taking the time to leave a review We understand how frustrating it is not to receive an order. To ensure that we make things right for you, could you please contact our customer service team. We would like to investigate the issue thoroughly and take appropriate action to rectify it. Please either call our sales team or email us. Your satisfaction is our top priority. We did have a quick look into this and the reason the item has not been delivered is the courier company tried to deliver the item on 2 occasions but no one was home to accept the goods. So the item has been returned to sender. A member of our customer service team will be in contact with you regarding this. Kind regards, TVA

Posted 7 months ago

“Good quality easy to fit no problems good service”

Helpful Report

Posted 8 months ago

Dear Keith, Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We truly appreciate your feedback and support. We are thrilled to know that you found our products to be of good quality and easy to fit. We pride ourselves on providing excellent service, and we're grateful that you had no problems throughout your experience with us. Once again, thank you for choosing Trade Van Accessories. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Trade Van Accessories

Posted 7 months ago

“Awesome roof rack and a great price too. Easy to install”

Helpful Report

Posted 8 months ago

Dear Ricky, Thank you so much for taking the time to give us a stellar 5-star rating for Trade Van Accessories. We truly appreciate your feedback and support. We're thrilled to hear that you loved the roof rack! We strive to offer top-quality products at affordable prices to ensure our customers are satisfied. Additionally, we're glad to hear that the installation process was easy for you. It was a pleasure serving you, and we look forward to providing you with more exceptional products and services in the future. Warm regards, Trade Van Accessories

Posted 7 months ago

“The side bars I purchased were to replace my original ones which sadly after only 3 years were rusting. The new ones arrived in good order. I’m pleased as they look great! Happily they fitted to the existing mounting brackets, so only 4 bolts👍🏻”

Helpful Report

Posted 8 months ago

Dear Simon,Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We truly appreciate your kind feedback and are delighted to hear that you had a great experience with us. We're glad that the side bars you purchased arrived in excellent condition and that they were able to replace your original ones seamlessly. Once again, thank you for your support and for choosing Trade Van Accessories. We hope to have the opportunity to serve you again in the future. Best regards, Trade Van Accessories

Posted 7 months ago

“Straight forward to fit, really well package and quick delivery. It is a nice step for the kids and passengers to use to get in and out of the van. Looks nice. My only little niggle that I don’t like, the brackets are not painted or got any protection on them to stop them from rusting. I got a spay can of primer and rubberised black paint to sort this out.”

Helpful Report

Posted 8 months ago

Dear Paul, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and we are glad to hear that you found the product to be straight forward to fit and well packaged, with quick delivery. We're pleased to hear that the step is serving its purpose and providing convenience for both the kids and passengers when getting in and out of the van. It's great to know that it also adds a nice touch to the overall appearance. Once again, thank you for your support and for choosing Trade Van Accessories. Best regards, Trade Van Accessories

Posted 7 months ago

“We ordered two side foot rails for my transit custome. They are stunning and were delivered very quickly. Would definitely recommend this company.”

Helpful Report

Posted 8 months ago

Dear Kate, Thank you so much for your amazing 5-star rating for Trade Van Accessories! We appreciate your feedback and we're thrilled to hear that you are satisfied with your recent purchase. If you need any further assistance or require any other products for your vehicle, please don't hesitate to reach out to us. We would be more than happy to assist you. Once again, thank you for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, Trade Van Accessories

Posted 7 months ago

“Great roof rack”

Helpful Report

Posted 8 months ago

Dear Richard, Thank you so much for taking the time to rate and review Trade Van Accessories with 4 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. If there's anything else we can assist you with or any additional feedback you'd like to share, please don't hesitate to reach out. We value your support and look forward to serving you again in the future. Thank you once again! Best regards, Trade Van Accessories

Posted 7 months ago

“Fast and efficient delivery great product”

Helpful Report

Posted 8 months ago

Dear Lynne,Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. "Fast and efficient delivery great product" sums up our commitment to delivering top-notch service and high-quality products to our valued customers. We truly value your satisfaction and look forward to serving you again in the future. Once again, thank you for your kind words and support. Have a wonderful day! Best regards, Trade Van Accessories

Posted 7 months ago

“Despite leaving directions twice and somebody being here everyday my parcel never arrived and has been sent back !”

Helpful Report

Posted 8 months ago

Hello Paul, Thanks for taking the time to leave a review. When orders come through we upload all address information provided to the courier. However some addresses may be harder to find, so any details to aid in this can be provided to our sales team or in the order notes section when completing the order. On this occasion both the courier and our sales team did call to ask for more information regarding your address. But no more information was given to aid in the delivery of your parcel. We would like to assist you further with this issue, if you could contact our sales team either by email or by phone we can help rectify this for you. We aim to make sure all of our customers are 100% happy with the order process, so please do not hesitate to contact our customer service support team for more assistance. Kind regards TVA

Posted 8 months ago

“Ordered side steps arrived super quick”

Helpful Report

Posted 8 months ago

Dear Gary, Thank you so much for your incredible 5-star rating of Trade Van Accessories! We sincerely appreciate your support and positive feedback. We are thrilled to hear that you had a fantastic experience with us. Our team works tirelessly to provide top-notch products and excellent service to our valued customers like you. It's wonderful to know that our side steps arrived super quick and met your expectations. Once again, we express our deepest gratitude for your kind words and patronage. We look forward to serving you again in the future. Warm regards, Trade Van Accessories

Posted 7 months ago

“Very happy with the service I received and roof rack arrived as stated and well packaged Will be buying other items in the future”

Helpful Report

Posted 9 months ago

Dear David, Thank you so much for taking the time to give Trade Van Accessories a 5-star rating! We truly appreciate your support and are thrilled to hear that you were very happy with the service you received. We take great pride in ensuring that our customers receive their orders promptly and in excellent condition, so we're glad to know that your roof rack arrived as stated and well packaged. It's fantastic to hear that you're satisfied with your purchase and that you're considering buying other items from us in the future. We're always here to assist you with any additional needs you may have. Thank you again for your kind words and for choosing Trade Van Accessories! Warm regards, Trade Van Accessories

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Trade Van Accessories Reviews