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Trade Van Accessories Reviews

4.4 Rating 555 Reviews
84 %
of reviewers recommend Trade Van Accessories
4.4
Based on 555 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Van Accessories Reviews
Anonymous
Anonymous  // 01/01/2019
Great quality product at a very reasonable price. Arrived quickly,well packaged and had clear instructions. Look fantastic on my vehicle. Would definitely purchase from Trade Van again with hesitation. Well done All!
Helpful Report
Posted 3 months ago
Dear Linda,Thank you so much for giving Trade Van Accessories a 5-star rating! We truly appreciate your kind words and the time you took to share your experience. We are delighted to hear that you found our product to be of great quality at a reasonable price. Our team strives to deliver the best products to our customers. We are also glad that you received your order promptly and that it was well packaged. Moreover, we are thrilled to know that the installation instructions were clear and that the accessories look fantastic on your vehicle. Your satisfaction is our utmost priority. We would be more than happy to assist you with any future purchases or inquiries. Once again, thank you for choosing Trade Van Accessories. Thanks! The Trade Van Accessories Team
Posted 3 months ago
Super fast delivery thank you
Helpful Report
Posted 3 months ago
Dear Jenny,Thank you very much for your outstanding 5-star rating of Trade Van Accessories! Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We're thrilled to know that our quick shipping met your expectations. We always strive to provide the best service possible! If you require any further assistance or have any questions, please don't hesitate to reach out. Once again, thank you for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, Trade Van Accessories
Posted 3 months ago
Not the ones advertised, no instructions & haven’t a clue how they fit.
Helpful Report
Posted 3 months ago
Hello Simon, So we can help you with your order, can you please email our customer service team. We can provide fitting instructions and help with fitting. We can also help rectify any concerns you may have with your order. Kins regards Trade Van Accessories
Posted 3 months ago
Excellent service and top quality parts. Highly recommend!!!
Helpful Report
Posted 3 months ago
Dear Paul, Thank you so much for your 5-star rating of Trade Van Accessories! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with our service and loved your parts! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Trade Van Accessories
Posted 3 months ago
Easy to install. Great looking rails for my van.
Helpful Report
Posted 3 months ago
Dear David,Thank you so much for awarding Trade Van Accessories with a perfect five-star rating! We truly appreciate your kind words and are thrilled to hear that our rails have exceeded your expectations. We are delighted to know that you found our products easy to install and that they have enhanced the overall appearance of your van. We take great pride in offering high-quality and aesthetically pleasing accessories for our customers. Once again, thank you for your fantastic review and for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, Trade Van Accessories
Posted 3 months ago
The ordering system was very simple and delivery went without a hitch, which is unusual these days as I live in Northern Ireland.
Helpful Report
Posted 3 months ago
Dear Karl,Thank you so much for your amazing 5-star rating of Trade Van Accessories! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Once again, thank you for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, Trade Van Accessories
Posted 3 months ago
Not enough height to clear the roof of the ladder clamps, so they tap on the roof with bumps. cross bars bend with one set of triple ladders weighing in about 45 kilo, when the max load is a lot higher on the advert. The crossbars do not fit into the sleeves fully making them weak and bend easily. Wast of money to be honest.
Helpful Report
Posted 3 months ago
Hello Ryan, Thank you for taking the time to leave your review. Please ensure the cross bars are fitted with the screw at the end of the bar to ensure a tight and close fit to avoid any movement once fitted to the roof rail. The roof rails and cross bars can carry a weight load of 60kgs Please note the items purchased are a low profile style cross bars. We do supply the Atlas V1 cross bars which sit higher on the rail to give you more access and they provide a higher weight load rating. These are advertised on the website as another option instead of the low profile bars. If you should need further assistance please feel free to reach out. Kind regards Trade Van Accessories
Posted 3 months ago
Not fitted roof bars yet but came well packaged and very good and quick delivery
Helpful Report
Posted 3 months ago
Dear Anthony, Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We truly appreciate your support and the time you took to share your experience with us. We are thrilled to hear that your roof bars arrived in excellent condition. Our team works diligently to ensure that all orders are sent out securely. Once again, thank you for choosing Trade Van Accessories. We hope that you will enjoy using your roof bars, and please feel free to reach out to us if you have any further questions or require any assistance. Best regards, Trade Van Accessories
Posted 3 months ago
Quick turn around from order to delivery. Very good customer care.
Helpful Report
Posted 3 months ago
Dear Robert,Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We are thrilled to hear that you had a quick turn around from order to delivery and experienced excellent customer care. It's customers like you that make our job so fulfilling! Once again, thank you for choosing Trade Van Accessories. We truly appreciate your support. Best regards, Trade Van Accessories
Posted 3 months ago
I have emailed and phoned as the box was packaged well, but inside all the polythene was ripped and the backing from the tape had been peeled off, I would like a new set sent out please?
Helpful Report
Posted 3 months ago
Dear Linda, Thank you so much for taking the time to provide us with your feedback regarding your recent purchase from Trade Van Accessories. To make things right, please email us at sales@tradevanaccessories.co.uk. Your satisfaction is of utmost importance to us, and we want to ensure that you receive a flawless product as you had expected. Please either call or email our customer service team. Our opening hours are Monday to Friday 9am-5pm. Once again, thank you for bringing this issue to our attention. Please feel free to contact us directly with any further concerns or requests, and we will be glad to assist Kind regards Trade Van Accessories
Posted 3 months ago
Satisfactory purchase
Helpful Report
Posted 3 months ago
Dear Steven,Thank you for taking the time to review Trade Van Accessories and for giving us a 4-star rating! We're thrilled to hear that you had a satisfactory purchase with us. We hope to assist you again in the future and provide you with an even better experience. Thank you for choosing Trade Van Accessories!
Posted 3 months ago
Hi great service and fast delivery Only problem being is I didn’t receive my ladder stops they where in the order thanks John
Helpful Report
Posted 3 months ago
Hi John! Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We are thrilled to hear that you had a great experience with our service and that the delivery was fast. We apologize for the issue with the missing ladder stops in your order. Rest assured, we will rectify this for you immediately! Your satisfaction is our top priority, and we appreciate your feedback. Thank you once again for choosing Trade Van Accessories! Best regards, Trade Van Accessories
Posted 3 months ago
Very easy to deal with and my item arrived very quickly
Helpful Report
Posted 3 months ago
Thank you so much, James, for your fantastic 5-star rating of Trade Van Accessories! We greatly appreciate your feedback. We are delighted to hear that your experience with us was a breeze and that your item arrived promptly. We strive to provide excellent customer service and efficient delivery, and we're thrilled to know that we met your expectations. If you ever need anything else, please don't hesitate to reach out. Thank you again for choosing Trade Van Accessories!
Posted 3 months ago
Finding and ordering the correct items was simple, delievery was a little confusing, if youre going to charge extra for quicker delivery then time frames should be made clear
Helpful Report
Posted 3 months ago
Dear Rod, Thank you so much for your fabulous 5-star rating of Trade Van Accessories! We truly appreciate your feedback. We're thrilled to hear that you found the process of finding and ordering the correct items simple. We understand that delivery may have been a bit confusing, and we apologize for any inconvenience caused. But please refer to our terms of service page for information regarding deliveries times and costs. We value your satisfaction and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Trade Van Accessories! Best regards, Trade Van Accessories
Posted 3 months ago
I made a mistake when purchasing a roof rack, shipping it back was going to cost £55 which I was unable to pay so I’m stuck with a roof rack That doesn’t fit.
Helpful Report
Posted 3 months ago
Hello Jack, Thanks for taking the time to write your review. Please always reach out to our customer support team to ask any questions before purchasing to avoid ordering the wrong item. Unfortunately courier services are getting more expensive, so not ordering the correct item can be costly. But our customer support team office hours are Monday - Friday 9am-5pm - so please do not hesitate to reach out for assistance. Kind regards Trade Van Accessories
Posted 3 months ago
Fantastic service, arrived the very next day and look the part thank you! ☺️
Helpful Report
Posted 3 months ago
Dear Kathryn,Thank you so much for giving Trade Van Accessories a 5-star rating! We truly appreciate your positive feedback. We're thrilled to hear that you had a fantastic experience with our service and that your order arrived promptly the very next day. Thank you once again for choosing Trade Van Accessories. We hope to serve you again in the future! Best regards, Trade Van Accessories
Posted 3 months ago
Excellent advice and support then quick delivery at good price. Very satisfied customer!
Helpful Report
Posted 4 months ago
Dear Hugh,Thank you so much for taking the time to give Trade Van Accessories a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. It's delightful to know that our advice and support were helpful to you. We always strive to provide the best assistance to our valued customers. Additionally, we understand the importance of quick delivery and competitive pricing, and we are glad that you were satisfied with both. Once again, thank you for choosing Trade Van Accessories. We look forward to serving you again in the future! Best regards, Trade Van Accessories
Posted 4 months ago
Very quick dispatch! Roof rack was well priced, of good quality and delivered quick! Can recommend these guys!
Helpful Report
Posted 4 months ago
Dear Pavle,Thank you so much for your fantastic 5-star rating of Trade Van Accessories! We really appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're glad to know that you were impressed with our prompt dispatch service and the quality of the items. We always strive to provide our customers with the best possible service, and it's great to hear that we were able to meet your expectations. Your recommendation means a lot to us! Thank you once again for choosing Trade Van Accessories. We look forward to serving you again in the future. Best regards, Trade Van Accessories
Posted 4 months ago
The roof rack is a very poor fit. All instructions were followed but the roof rack needed to be manipulated in order for all the screws to be located in the van roof. Once the rails were on the van roof the fitment was very poor. I have sent supporting photographs along with a detailed description of the issues and have received no response from the seller. Reading though the terms and conditions, if any items are fitted then they will not accept the return but the issue only becomes evident once the item is installed.
Helpful Report
Posted 4 months ago
Dear James,Thank you for your review. We are sorry to hear that you have had trouble fitting the roof rails. We have checked for your email, and cannot see any from this name. But we would like to express our genuine interest in resolving this matter for you. Could you please assist us by providing additional details regarding the problems you encountered? The supporting photographs and detailed description that you mentioned would be incredibly helpful for us in thoroughly addressing your concerns. Please send this to our email address. Rest assured, we want to make things right for you. Our goal is to ensure your satisfaction and uphold the quality of our products and services. We eagerly await your response and remain committed to resolving this issue to your utmost satisfaction. Thank you once again, James, for bringing this to our attention and look forward to discussing this matter further with you. Best regards, Trade Van Accessories
Posted 4 months ago
Seen your product on the internet it looked better than my original ones and once delivered i was very pleased good product looks lovely on my van would definatley recommend.
Helpful Report
Posted 4 months ago
Dear Neil,Thank you so much for your phenomenal 5-star rating of Trade Van Accessories! We truly appreciate your feedback and are overjoyed to hear that you had such a positive experience with our products. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Trade Van Accessories. Warmest regards, Trade Van Accessories
Posted 4 months ago
Trade Van Accessories is rated 4.4 based on 555 reviews