ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,406 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

Helpful Report

Posted 1 year ago

Dear Customer Thank you very much for taking the time to leave us a great review. We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Easy to navigate website, had everything I wanted in stock. As soon as I ordered had a quick response. Even quicker was the delivery super fast which was really appreciated as it meant I could continue on with the project quicker! Many thanks to the team”

Helpful Report

Posted 1 year ago

Dear Gavin Thank you for leaving us a great 5 star review and recommendation. We are glad this was your experience of our services and we look forward to assisting you again in the future with any of your tool and accessory requirements.

Posted 1 year ago

“Fantastic service, I ordered a 110v machine by mistake but they sorted it for a 240v no questions asked. Very good service and price”

Helpful Report

Posted 1 year ago

Dear Richard Thank you for taking the time to leave us a great 5 star review! It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with our customer services team able to assist you with your return quickly and efficiently. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“This is my first order with ToolStore UK and both items were delivered on time and in good packaging. Lower cost than I could find in my local stores where I normally pick tools up.”

Helpful Report

Posted 1 year ago

Dear Paul It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 1 year ago

“Great place great prices”

Helpful Report

Posted 1 year ago

Dear Graham Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 1 year ago

“As described, at competitive price and goods received safely and in good time. Thanks 👍”

Helpful Report

Posted 1 year ago

Dear Konrad Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase!

Posted 1 year ago

“Really impressed with the case. Lots of pouches and room for tools. Best case I’ve had yet.”

Helpful Report

Posted 1 year ago

Dear Stephen Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Great service and price”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 1 year ago

“Excellent service, arrived on time, good comms”

Helpful Report

Posted 1 year ago

Dear Jake Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 1 year ago

“Efficiently sent my order, which was well wrapped. However, the website was very slow, - time to upgrade?”

Helpful Report

Posted 1 year ago

Dear Customer We did experience a brief issue with our website which has now been resolved. We hope you will give us another opportunity to assist you again in the future.

Posted 1 year ago

“First order through the company. Very competitively priced for good quality items, which were dispatched quickly. DPD delivery was very poor, but response from Toolstore was fantastic. I would definitely use again and recommend.”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for taking the time to leave us a great 5 star review! It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with our customer services team able to assist you quickly and efficiently. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“What a great store! Fantastic prices, super fast delivery. They get your order together very quickly and dispatch immediately! Just what you want when ordering online.”

Helpful Report

Posted 1 year ago

Dear Stephen Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Fast, good comms and great price.”

Helpful Report

Posted 1 year ago

Dear Thomas Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Very quick delivery and very low priced”

Helpful Report

Posted 1 year ago

Dear Alan Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Most boring review ever , ordered , delivered , used”

Helpful Report

Posted 1 year ago

Dear John We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Bought a dewalt nail gun a few days ago and went to recently use but had noticed that two screws are missing from the back. This didn't affect the operation of the tool but just didn't expect this.”

Helpful Report

Posted 1 year ago

Dear Ashley, Thank you for taking the time to leave this review, we do read all comments and we take any feedback on board where possible. Our customer services team emailed you on the 12th February but we haven't heard back from you unfortunately, so hopefully this issue is now resolved. If you do need any further support from us, please reply to the email or contact us on 03330 043 777. Thank you for choosing ToolStoreUK.

Posted 11 months ago

“Great product and price with free delivery that was the next day. Great experience.”

Helpful Report

Posted 1 year ago

Dear Darren Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Ordered the item at 3.30pm on the Friday and it arrived the following day at 12.30pm... less than 24hours. That's what you call service. Maybe other online stores should take note. Item arrived well wrapped and in perfect condition. Great price and once again delivery second to none......highly recommended *****”

Helpful Report

Posted 1 year ago

Dear Phil Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“I've shopped with ToolStoreUK several times now and everything has always gone smoothly, accurate and not long before it arrives. Great work guys and girls, keep up the good work and I'll be using you again soon 👍”

Helpful Report

Posted 1 year ago

Dear Paul. Thank you so much for taking the time to give ToolStoreUK a 5-star rating! We truly appreciate your support and feedback. We're delighted to hear that your shopping experiences with us have always been smooth, accurate, and prompt in delivery. Our team is thrilled to receive your kind words of encouragement.

Posted 1 year ago

“Great prices, great service. Well done Toolstore”

Helpful Report

Posted 1 year ago

Dear Derek. Thank you so much for your fantastic 5-star rating of ToolStore UK! We truly appreciate your kind words and are thrilled to hear that you find our prices and service great. This means a lot to us and motivates us to keep up the excellent work.

Posted 1 year ago

ToolStore UK is rated 4.9 based on 2,406 reviews