ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,428 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be warned my company name did not appear on the issued vat invoice., and they will not amend the invoice, despite me entering try company on the account and it showing on the email confirmation!”

Helpful Report

Posted 2 years ago

Dear Julian, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where possible. We are not legally allowed to amend invoices once a customer has submitted their details and the payment has been approved by their bank. However, we became aware of a slight glitch in our system which has since been rectified so invoices can now be generated with the company name, providing this is entered by the customer during checkout. Thank you again for choosing ToolStoreUK for your purchase.

Posted 2 years ago

“Quick service”

Helpful Report

Posted 2 years ago

Dear Craig Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again Kind regards

Posted 2 years ago

“Very poor delivery arrangements….parcel sent to a pick-up point 3 miles from my home rather than home address.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave this review, we do read all comments and we take any feedback on board where possible. Our courier DPD gives customers various options with their parcel such as leave with a neighbour, leave in a safe place or have goods delivered to pick-up shops and usually the changes need to be made by the customer using their tracking email or via the DPD app. Thank you for choosing ToolStoreUK for your recent purchase.

Posted 2 years ago

“Is fantastic saw”

Helpful Report

Posted 2 years ago

Dear Stephen Thank you very much for taking the time to leave us such a great review! We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Excellent service. Tried to buy a new hose essemby. The few places that sold what I wanted were either out of stock or charged £££ Found it here, great price, delivery next day.”

Helpful Report

Posted 2 years ago

Dear Julie Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Quick delivery and good price. Thanks”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 2 years ago

“Excellent service, delivery and quality of product and packaging. Very happy customer!”

Helpful Report

Posted 2 years ago

Dear Jonathan Your comments highlight everything we strive to provide for our valued customers and we are very glad that this was your experience. We look forward to assisting you again with any of your future requirements! Kind regards

Posted 2 years ago

“Very prompt delivery but postage too high for such a lightweight garment”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave your review, we do read all comments and we try to take any feedback on board where we can. Our current delivery service is a tracked next working day service whereby DPD provides customers with a 1 hour time slot for their parcel. We find that most customers appreciate this service as it allows them to free up the rest of their day and DPD also offers multiple inflight options such as leave the parcel in a safe place, with a neighbour or even have it delivered to a pickup shop. Therefore the price isn't weight dependant but is determined by the service that we offer, and most orders above £30 qualify for free next working day delivery to the majority of UK postcodes. Thanks again for this great review, we really appreciate your feedback!

Posted 2 years ago

“first time tried?this website , very fast delivery , good price , I recommend every my friend this website .”

Helpful Report

Posted 2 years ago

Dear Qiujin Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Equipment arrived in good time, also well priced”

Helpful Report

Posted 2 years ago

Dear Customer We are pleased to read that your experience of our service, price and delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 2 years ago

“Good tool good price and delivery was perfect couldn’t ask for more thanks toolstore uk.”

Helpful Report

Posted 2 years ago

Dear Gary Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Great service, great item, no problems”

Helpful Report

Posted 2 years ago

Dear Customer, It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“Great service very quick and reliable spoke to customer service very polite so thanks again”

Helpful Report

Posted 2 years ago

Dear Paul We are so pleased to read that our customer services team was able to assist you with your enquiry and that you are pleased with your purchase and our service. We hope you keep us in mind for any of your future requirements. Kind regards

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Dear John, Thank you for taking the time to leave us a great review and 5 star rating! We look forward to you shopping with us again in the future.

Posted 2 years ago

“Great price and a fast delivery. Top class service.”

Helpful Report

Posted 2 years ago

Dear Darren It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“Good quick delivery. Thanks.”

Helpful Report

Posted 2 years ago

Dear Tim, Thank you for taking the time to leave us a fantastic 4 star review. We really appreciate the positive feedback. We would love to hear if there is anything we could have done differently to achieve the extra star on this occasion. Please feel free to contact our customer services team with any additional feedback as we love to continually improve our service. customerservices@toolstoreuk.co.uk

Posted 2 years ago

“Nice fast delivery and it was a great price too!!”

Helpful Report

Posted 2 years ago

Dear Amarjit, Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly, at a great price. Thank you for choosing us for your purchase!

Posted 2 years ago

“Perfect service want go anywhere else”

Helpful Report

Posted 2 years ago

Dear Paul, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Swift delivery & items as advertised”

Helpful Report

Posted 2 years ago

Dear Janet, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Fast and free delivery and cheapest price on the market.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,428 reviews