ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,254 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My buying experience with the Tool Store UK was excellent. I ordered a Hozelock hosepipe reel during the afternoon and it arrived the following morning. It was very well wrapped. It was an easy problem free transaction - many thanks. I have recently ordered another Hozelock hosepipe reel from the Tool Store UK, for a relative! I would definately use this Company again.”

Helpful Report

Posted 6 months ago

Dear Tony Thank you for leaving us a great 5 star review and recommendation. We are glad this was your experience of our services and we look forward to assisting you again in the future with any of your tool and accessory requirements.

Posted 5 months ago

“Very good service and a great price”

Helpful Report

Posted 6 months ago

Dear Customer Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase.

Posted 5 months ago

“Item received next day excellent service. Product as advertised no issues, will use Tool store again.”

Helpful Report

Posted 6 months ago

Dear Ken Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“Fantastic service. Everything as promised. Great service. Harry harris.”

Helpful Report

Posted 6 months ago

Dear Eric Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 5 months ago

“Professional in all aspects ; fair prices ; fast delivery ;and smooth process. Recommended”

Helpful Report

Posted 6 months ago

Dear Mr Sabry Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“First class service from ordering to delivery. If I had to critise anything, it would be that it is not obvious where you go on the webpage to create & signin to an account. I ordered my product as a 'quest'. It was only after I completed my order that I noticed the 'create account' option in tiny small font hidden away in the general information box at the very bottom of the home page. In my view, the 'account' info should have been displayed far more prominently in the top navigation bar where most websites place it.”

Helpful Report

Posted 6 months ago

Dear Customer Thank you for taking the time to leave us a great review and 5 star rating! We have referred your feedback to the relevant team and we look forward to you shopping with us again in the future.

Posted 5 months ago

“Great price and quick delivery! Would defo use again😁”

Helpful Report

Posted 6 months ago

Dear Kenneth Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“Competitive prices, very pleased with the delivery time, all items were packaged well to avoid damage.”

Helpful Report

Posted 6 months ago

Dear Michelle Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase.

Posted 5 months ago

“A good price - cheapest online. Lightening fast delivery. Would recommend ToolStore uk”

Helpful Report

Posted 6 months ago

Dear Sue Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“Fantastic company! Dispatched immediately, was at my door within two days. Would highly recommend! Will use again.”

Helpful Report

Posted 6 months ago

Dear Customer We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 5 months ago

“The henry vacuum cleaner arrived in good order and in double quick time brilliant service”

Helpful Report

Posted 6 months ago

Dear Mark Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“I am pleased with the product and the prompt delivery. It does what it is made for accurately.”

Helpful Report

Posted 6 months ago

Dear Akin Thank you for leaving us a great review. We work closely with our partners at DPD to provide a fast and efficient service for all our valued customers, We are glad to hear this was your experience and hope that you will keep us in mind for any of your future requirements.

Posted 6 months ago

“excellent price and product with quick delivery thankyou”

Helpful Report

Posted 6 months ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 5 months ago

“fast shipping, good prices”

Helpful Report

Posted 6 months ago

Dear Miroslaw Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase.

Posted 5 months ago

“Service great. What a pity the item is designed for a man with a thumb a certain length! I never knew my thumbs were so short that I could not use the stihl pruner without using my firsst finger to operate the lock swivel, and the middle finger to operate the trigger!!”

Helpful Report

Posted 6 months ago

Dear Customer Thank you so much for your fantastic 5-star rating of Tool Store UK! We regret to hear about the challenge you faced with the Stihl pruner. It is disappointing when a product's design does not fully accommodate everyone's needs but we hope that the solution you have adopted means you can still enjoy using the machine. We hope to get the opportunity to assist you again in the future.

Posted 5 months ago

“Great service. Simply and straight forward purchase with delivery arrival very swift. I would certainly purchase again from toolstore Uk.”

Helpful Report

Posted 6 months ago

Dear John Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“Fantastic service. Best price I found on the internet so I ordered and was given a couple of days estimated delivery. It arrived the next day and was exactly as described. Would definitely recommend and use again.”

Helpful Report

Posted 6 months ago

Posted 5 months ago

“Exemplary service. I ordered the garden hose at 15:30pm on Monday for a 2 to 3 day free delivery and it was with me the next day 10:30am.”

Helpful Report

Posted 6 months ago

Dear William Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 5 months ago

“Good service, Item as described and at a good price. Also delivered very promptly. Very satisfied with the service.”

Helpful Report

Posted 6 months ago

Dear Philip We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 5 months ago

“Good product but paid for next day delivery and did not get it until next day afternoon. How about a refund?????????? The driver we were messaged as absent when we weren't either notified nor absent. he just did not attempt actual delivery. DPD are notorious for this problem in this area”

Helpful Report

Posted 6 months ago

Dear David, Thank you for taking the time to leave this review. We understand that you have already discussed this review with our customer services department and resolved your issue, but we wanted to reply on here also. Although the DPD tracking shows that the driver did make an attempt to deliver to you, this was unsuccessful and the driver noted that nobody was home to accept the delivery. The delivery was then made successfully on the next working day. We understand that the driver made an error on the first delivery attempt, unfortunately. We have already discussed this with you in more detail David, but we just wanted to thank you again for your feedback as we do read all comments and we try to take any feedback on board where possible.

Posted 4 months ago

ToolStore UK is rated 4.9 based on 2,254 reviews