ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,403 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied the genuine parts I needed much cheaper than the official Trend website. Parts arrived the next day. Great service.”

Helpful Report

Posted 10 months ago

Dear Martin Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 9 months ago

“I phone up before ordering on and ask several questions which were answered in a professional and friendly manner, the extra battery I ordered was nicely packed within the box, the product is perfect as described , and the delivery was fast and efficient, would recommend Tool store , I will be using them again”

Helpful Report

Posted 10 months ago

Dear Ian Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future.

Posted 9 months ago

“Easy buying process and quick turn around.”

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Posted 10 months ago

Dear Howard Thank you for taking to time to leave us a great review. We hope to get the opportunity to assist you again in the near future.

Posted 9 months ago

“Received items quickly and as advertised. Very pleased.”

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Posted 10 months ago

Dear Customer Thank you for your great 5 star review. We are glad that you're happy with your purchase and the service you received. We hope you will keep us in mind for any of your future requirements.

Posted 9 months ago

“I used ToolStore for the first time recently to purchase a new corded lawnmower. ToolStore offered the most competitive price point for the product I selected. The website also indicated a 2-3 day timeframe for delivery if the free delivery option was selected. To my surprise the purchase turned up the very next day in under 24 hrs of placing the order! An excellent customer experience. Very well done.”

Helpful Report

Posted 10 months ago

Dear Mr. Bowman It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating! Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 9 months ago

“The order was processed and delivered in a timely fashion. The products which I purchased were 4 x DEWALT DWST1-70703 TSTAK-II Tool Storage Box (NWTTSTAK2CASE). They arrived well packaged and were exactly as ordered. The storage cases themselves are very good and the price was the cheapest available according to a Google search at the time of purchasing them. Al in all I am very happy with my purchase.”

Helpful Report

Posted 10 months ago

Dear Customer Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope you will keep us in mind for any of your future requirements.

Posted 9 months ago

“Good value and efficient service with great communication.”

Helpful Report

Posted 10 months ago

Dear Martin We are pleased to read that your experience of our service, delivery and our pricing were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 9 months ago

“good price order arrived quickly thank you”

Helpful Report

Posted 10 months ago

Dear Jose Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 9 months ago

“Good purchase item arrived promptly thank you.”

Helpful Report

Posted 10 months ago

Dear Eve We are pleased to read that your experience of our service, delivery and our pricing were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 9 months ago

“Good price and quick delivery, kept informed with order process”

Helpful Report

Posted 10 months ago

Dear Geoff Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 9 months ago

“Really pleased with the product I ordered came on time will be ordering more tools from them.”

Helpful Report

Posted 10 months ago

Dear Perry Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 9 months ago

“Photo showed wrong kit and I ordered it. Now I have a kit I don’t need . Please adjust your photos I wanted what’s in photo - fixing brackets not stacking brackets”

Helpful Report

Posted 10 months ago

Dear Craig, Thank you for taking the time to leave this review, we do read all comments and this was the first we knew of this issue unfortunately but our customer services team reached out to you to resolve the issue. We are sorry for the initial issue with your order, we have taken steps to make sure that the image is now correct on our website, and we have since supplied the correct items to you and collected the incorrect ones. Thank you again for shopping with ToolStoreUK.

Posted 9 months ago

“Fast delivery. Product so far is very good”

Helpful Report

Posted 10 months ago

Dear Tom Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope you will keep us in mind for any of your future requirements.

Posted 9 months ago

“Good value great service.”

Helpful Report

Posted 10 months ago

Dear Stephen Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 9 months ago

“Easy to order, prompt to deliver”

Helpful Report

Posted 10 months ago

Dear Customer Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 9 months ago

“Ordered and delivered in great time. Thank you”

Helpful Report

Posted 10 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 9 months ago

“Fast delivery, good value”

Helpful Report

Posted 10 months ago

Dear Michael We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 9 months ago

“Everything was great 👍”

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Posted 10 months ago

Dear Olgerd Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 9 months ago

“Efficient delivery and well packaged”

Helpful Report

Posted 10 months ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 9 months ago

“This was the first time using Toolstore but it won't be the last. Excellent service and great prices.”

Helpful Report

Posted 10 months ago

Dear Carol It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 9 months ago

ToolStore UK is rated 4.9 based on 2,403 reviews