ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,346 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and free delivery and cheapest price on the market.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Easy order process, fast delivery and good prices.”

Helpful Report

Posted 2 years ago

Dear Vasile, It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“One of the best tool stores in the UK. After many bad experiences with competitors I found ToolstoreUK very useful 👌 Theoreticaly all of them sell exactly the same stock but there is something else. Toolstore customer service is great as a whole (delivery, packaging, acting if something wrong for ex. Item damaged). I will definitely use them again.. and again. P.S. AVOID company called ITS”

Helpful Report

Posted 2 years ago

Dear Jakub, Thank you so much for this review. Its means the world and your comments tick every box of what we try to achieve. Reviews like this make it all worthwhile and we hope to do business with you again soon. Kind regards

Posted 2 years ago

“Fantastic service ,arrived the next day .would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Mark, Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we look forward to assisting you again.

Posted 2 years ago

“Great price, great service and great delivery.”

Helpful Report

Posted 2 years ago

Dear Customer, It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“Excellent service, delivered on time, product excellent quality, used the products already, could not be any happier, will definitely be using toolstore UK, again, and forgot to say the price was brilliant”

Helpful Report

Posted 2 years ago

Dear Michael. Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly, at a great price. Thank you for choosing us for your purchase!

Posted 2 years ago

“Excellent fast service. Would use again. Great prices as well.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave us a great review and 5 star rating! We look forward to you shopping with us again in the future.

Posted 2 years ago

“👍👍👍👍👍 good job”

Helpful Report

Posted 2 years ago

Dear Oleksandr, Thank you for taking the time to leave us a fantastic 5 star review. We really appreciate the positive feedback, and hope to do business with you again soon!

Posted 2 years ago

“Fast response to my order. Delivered on time and in expected condition.”

Helpful Report

Posted 2 years ago

Dear Michael, It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“Good price and quick delivery but a ridiculous amount of plastic bubble wrap protecting an unbreakable Dewalt cool box in a massive cardboard box. Must try harder.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where possible. We have passed your comments over to our warehouse manager and we will review this internally. Due to the nature of some of the items that we supply, occasionally certain items may be more prone to damage in transit so we do often add extra packaging to avoid damage to handles etc. This may explain why you had additional packaging with this order, but we will certainly review this and make any changes that we feel necessary. Thank you again for the review, and we are glad that you were pleased with the price and delivery service.

Posted 2 years ago

“Excellent price and fast delivery, fully recommended”

Helpful Report

Posted 2 years ago

Dear Steven, Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we look forward to assisting you again.

Posted 2 years ago

“Simple ordering and quick delivery.”

Helpful Report

Posted 2 years ago

Dear Matthew, Thank you for taking the time to leave us a fantastic 4 star review. We really appreciate the positive feedback. We would love to hear if there is anything we could have done differently to achieve the extra star on this occasion. Please feel free to contact our customer services team with any additional feedback as we love to continually improve our service. customerservices@toolstoreuk.co.uk

Posted 2 years ago

“First class service & arrived on time”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave us a great review and 5 star rating! We look forward to you shopping with us again in the future.

Posted 2 years ago

“Great price on Bosch Combi drill with next day delivery. When they went to pick it from warehouse they discovered they actually had a slightly different model to the listing. So they e mailed me straight away, explaining this, and asked if I would accept the newer model for the same price. I of course said yes. Excellent service, and very happy with the drill too.”

Helpful Report

Posted 2 years ago

Dear Tony, Thank you so much for this amazing review! While we always try to offer a perfect service in the first instance, we understand that occasionally things may happen which means that this is not the case, but we also believe that communication is key and we try to be as transparent as possible with our customers when rectifying any issues. We are delighted to hear that you were happy with how we handled this query and thank you again for the great 5* review!

Posted 2 years ago

“Excellent service & price. Ordered mid-morning and delivered FOC the next day.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to leave this great 5 star review, we are delighted that you were so happy with the service you received. We constantly review our processes internally here to ensure that we offer the best possible delivery options and prices for our customers, so we are thrilled that your experience was such a positive one. Thanks again!

Posted 2 years ago

“Very professional people and technical support is great, i highly recommend”

Helpful Report

Posted 2 years ago

Dear Binali, Thank you so much for this review. Its means the world and your comments tick every box of what we try to achieve. Reviews like this make it all worth while and we hope to do business with you again soon. Kind regards

Posted 2 years ago

“Brilliant Nxt day delivery if you call early enough”

Helpful Report

Posted 2 years ago

Dear Chris, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“The product's i use are of exceptional quality so no need to say anything else on the score. I have recently nought some accessories and i have to say the service is equally exceptional. Items arrived when they said they would do no hanging around for 6 hours only to find it gets delivered at 7 hours after you've gone out. I will be buying more in the near future so thank-you very much.”

Helpful Report

Posted 2 years ago

Dear Steve, Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we look forward to assisting you again.

Posted 2 years ago

“Good blades at a good price delivered promptly, very pleased”

Helpful Report

Posted 2 years ago

Dear Eddie, Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Pretty good company to deal with. On this ocation they we're the cheapest I could find this lawm mower. Well use toolstore again if the price is right.”

Helpful Report

Posted 2 years ago

Dear Stephen, Thank you for taking the time to leave us a fantastic 4 star review. We really appreciate the positive feedback. We would love to hear if there is anything we could have done differently to achieve the extra star on this occasion. Please feel free to contact our customer services team with any additional feedback as we love to continually improve our service. customerservices@toolstoreuk.co.uk

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,346 reviews