ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,423 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and free delivery the next day; what's not to like?!”

Helpful Report

Posted 2 years ago

Dear Andrew Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Excellent service strongly recommend to anyone looking for DIY tools”

Helpful Report

Posted 2 years ago

Dear Anthony Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Good selection, excellent service & prompt delivery.”

Helpful Report

Posted 2 years ago

Dear Phillip Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 2 years ago

“Shopping around for a good deal on a stacking toolbox and ToolstoreUk were one of the most competitive. I needed to get some technical detail so rang them, I got a reply, NOT a message saying how busy they were so could not answer the phone! They were prompt and with the additional information I placed my order at 10.00 am and it arrived, with FREE postage at 9.30 am the next day!!! What more can you ask for? Too many companies have lost this personal touch called customer service”

Helpful Report

Posted 2 years ago

Dear Robert We are so glad to hear that your experience of our service was such a positive one and that our team could assist you, both before and after purchase! Thank you for choosing us for your purchase and we look forward to you shopping with us again.

Posted 2 years ago

“Very easy transaction with super fast delivery”

Helpful Report

Posted 2 years ago

Dear Neil We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 2 years ago

“Ordered the Metabo wall chaser with the dust extractor. Although I ordered quite late in the afternoon the goods arrived the next day Very happy with the service. Thanks to all at Tool Store”

Helpful Report

Posted 2 years ago

Dear Elyas Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for shopping with us and we hope you will keep us in mind for any of your future requirements.

Posted 2 years ago

“I ordered a new Dewalt hammer, and drill driver and it was supplied at a great price and very promptly Very happy with the service and would definitely use again”

Helpful Report

Posted 2 years ago

Dear Stephen Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“The Dewalt router was faulty but the exchange was effortless. Excellent customer service.”

Helpful Report

Posted 2 years ago

Dear John Thank you so much for your five star rating! We are delighted to hear that the exchange process for the Dewalt Router was effortless. We really appreciate you being a returning customer and helping us to provide even better customer service with leaving us your review.

Posted 2 years ago

“Amazing price and super fast delivery via DPD.”

Helpful Report

Posted 2 years ago

Dear Mark Thank you so much Mr for your great 5 star rating of ToolStore UK! We really appreciate your kind words about our amazing prices and super fast delivery via DPD. We are so glad we can offer such great service to our returning customers!

Posted 2 years ago

“Excelent service deliverd very prompley”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for your 5 star rating of ToolStore UK and your feedback about our excellent service delivered promptly! We really appreciate you taking the time to share your experience.

Posted 2 years ago

“Very pleased with my product and service thanks”

Helpful Report

Posted 2 years ago

Dear Customer Thank you so much for your 5 star rating of ToolStore UK. We really appreciate your great review and are very pleased that you are satisfied with both the product and the service you have received. Thanks again

Posted 2 years ago

“Prompt delivery as advertised”

Helpful Report

Posted 2 years ago

Dear Customer Thank you so much for your 5 star rating of ToolStore UK! We are so happy that you have had a positive experience with us, and especially that you found the prompt delivery to be as advertised. We look forward to seeing you again soon!

Posted 2 years ago

“Superb product and superb service.”

Helpful Report

Posted 2 years ago

Dear Alan Thank you for leaving us such a great review on our items and service. We hope you will shop wit us again in the future!

Posted 2 years ago

“Great service, I had ordered 2 by mistake, they sorted it out for me and refunded straight away. Parcel arrived very quickly, superb service all round 😊”

Helpful Report

Posted 2 years ago

Dear Erica Thank you so much for the 5 star rating! We really appreciate your continued loyalty to ToolStore UK. We're glad to hear that our customer service team was able to restore your experience with an easy returns process. Thank you again for your kind words and we look forward to assisting you again.

Posted 2 years ago

“Outstanding service, the product was a great price and arrived by courier well packed and very prompt. I had ordered these cases as an empty boxes to keep all my loose DIY hand tools, brick-a-brack etc. Was a bit disconcerted to find when opening the box that they were configured for power tool storage, but this is a moulded insert that is easily removed. Really happy with these quality boxes, and hopefully a better-organised tool shed!”

Helpful Report

Posted 2 years ago

Dear Sarwar Thank you so much for your 5-star rating of ToolStore UK. We are so pleased that you have enjoyed the outstanding service you have received, and that the product you ordered was not only a great price, but it arrived well-packed and on time. We appreciate your loyalty as a returning customer and are proud to organize your tool shed with such a quality solution!

Posted 2 years ago

“Thankyou ordered 12 30 pm received through the door 9 15 am following day. De Walt nailer all good so far and no nasty smells or taste of gas good product. Great delivery from DHL. If one company can give the service come on UK buck up and let's get to it. Cheers guys good luck.”

Helpful Report

Posted 2 years ago

Dear Howard Thank you so much for your 5-star rating of ToolStore UK! We are thrilled to hear that you were pleased with your DeWalt nailer and with the prompt delivery by DPD. Thanks again and we wish you all the best!

Posted 2 years ago

“Ordered hikoki router online and was delivered in a matter of days, I am very happy with my purchase and the service that tool store provided”

Helpful Report

Posted 2 years ago

dear John Thank you so much for your 4 star rating of ToolStore UK! We are elated to hear that you were so pleased with your purchase and the service that we provided. We appreciate you as a repeating customer and look forward to helping you with your future accessory needs.

Posted 2 years ago

“My item was delivered next day, even on a Saturday so brilliant work. I'll give 4 stars because I haven't used customer service yet but I would use again”

Helpful Report

Posted 2 years ago

Dear Customer Thank you so much for the 4 star rating! We really appreciate it! We're glad to hear you had such a great experience with our next day delivery service, even on a Saturday -- that's fantastic! We really value our customers and thank you for using ToolStore UK again.

Posted 2 years ago

“Purchased a Dewalt Impact driver recently from Toolstore UK. Had missed a good offer from a local tool supplier and was looking if someone had a similar deal online. Found ToolstoreUK and their price was as good as the offer i had missed. Was a bit skeptical but all reviews seemed ok so i went for it. Impact driver arrived next day by DPD. Delivery was free Also ordered a set of impact screwdriver bits at an equally cheap price . Most impressed with the service i received from ToolstoreUK and will certainly be using uour services again.”

Helpful Report

Posted 2 years ago

Dear Robert Thank you for your kind review. We are very glad that we had just what you needed at the right price and that our service was to your satisfaction. We look forward to assisting you again in the future.

Posted 2 years ago

“Good and quick delivery of my parcel . Theses are a great and very useful piece of kit very happy”

Helpful Report

Posted 2 years ago

Dear Mark Thank you for your 4-star rating. We are glad to hear that you are satisfied with the quick delivery of your parcel, and that you find the ToolStore UK pieces of kit very useful. We appreciate your feedback and look forward to serving you again in the future.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,423 reviews