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ToolStore UK Reviews

4.9 Rating 2,309 Reviews
98 %
of reviewers recommend ToolStore UK
4.9
Based on 2,309 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ToolStore UK Reviews
Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered some Makita pieces. Easy to find and pay for. Super speedy delivery
Helpful Report
Posted 1 month ago
Dear Will, Thank you for your stellar review! We're thrilled to hear that you found it easy to shop with us and that your delivery was super speedy. Your satisfaction is our priority, and we look forward to serving you again in the future!
Posted 1 month ago
This was my first order with Toolstore. Software was easy with very fast sales response. The product I bought is excellent and the price was very good too. Thank you .
Helpful Report
Posted 1 month ago
Dear Stuart, Thank you for your fantastic review! We're thrilled to hear that your first experience with Toolstore was a positive one. It's great to know that you found our software easy to use and our sales response fast. Your satisfaction with the product and our pricing is truly appreciated. We look forward to serving you again in the future!
Posted 1 month ago
The best price on the net
Helpful Report
Posted 1 month ago
Dear David, Thank you for your excellent review! We're thrilled to hear that you found our prices to be the best on the net. Your support is immensely appreciated, and we look forward to serving you again in the future!
Posted 1 month ago
I ordered an EINHELL table saw from ToolStore due to the good price and after reading previous customer reviews which were all good. Unfortunately when the saw arrived the box had been damaged in transit, and all of the fixing screws and bolts were missing. I firstly emailed ToolStore and sent photos of the damaged box and they couldn't have been more helpful. Two brief emails and one phone call and a new saw was on my doorstep the next morning. I thank ToolStore for their help and will be using them again and recommending them to friends.
Helpful Report
Posted 1 month ago
Dear Ray, Thank you so much for your insightful review! We're thrilled to hear that our team was able to assist you promptly in resolving the issue with your order. Your kind words about our service truly motivate us to keep striving for excellence. We look forward to serving you again and appreciate your recommendations to friends!
Posted 1 month ago
The sds drill arrived with the adjustable handle broken but was swiftly sorted out without any buts or it's. Would use ToolStoreUK again and recommend it.
Helpful Report
Posted 1 month ago
Dear Lars, Thank you for your kind review! We're glad to hear that the issue with the adjustable handle was resolved quickly and to your satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Posted 1 month ago
Easy to order, quick to deliver, well packed. All in all a smooth and stress free transaction! Will happily use again and recommend to others..
Helpful Report
Posted 1 month ago
Dear Lorna, Thank you so much for your kind review! We're delighted to hear that you found the ordering process easy and the delivery quick. Your satisfaction is our top priority, and we truly appreciate your recommendation. We look forward to serving you again soon!
Posted 1 month ago
Product exactly as described, very efficient service and communication and super-fast delivery.
Helpful Report
Posted 1 month ago
Dear Robert, Thank you for your wonderful review! We’re thrilled to hear that the product matched your expectations and that our service and delivery speed impressed you. Your kind words motivate us to keep delivering top-notch service. We can’t wait to assist you again soon!
Posted 1 month ago
Toolstore UK is prompt to expected delivery time,customer friendly and excellent in approach
Helpful Report
Posted 1 month ago
Dear Idowu, Thank you for your wonderful review! We're pleased to hear that you found our delivery prompt and our customer service to be excellent. We truly appreciate your feedback and look forward to assisting you again soon!
Posted 1 month ago
Very quick to deliver good prices a1
Helpful Report
Posted 1 month ago
Dear Jeffrey, Thank you for your excellent review! We're thrilled to hear that you experienced quick delivery and great prices. Your satisfaction is our priority, and we can't wait to assist you again soon!
Posted 1 month ago
Very competitive price and quick service. Any complaint is with the courier DPD who asked for a safe place to deliver, which was given, but on delivery they took it away as they stated I wasn’t at home, but I was. Feel they couldn’t locate my address (a farm). Will use Toolstore again.
Helpful Report
Posted 1 month ago
Dear Graham, Thank you for your thoughtful review! We're glad to hear that you found our prices competitive and our service quick. We apologize for the inconvenience caused by the courier and appreciate your understanding regarding the delivery issues. Your willingness to use ToolStore again means a lot to us, and we look forward to serving you in the future!
Posted 1 month ago
I've used this company a few times now. the prices are good, the quality of product is excellent and they deliver quickly - can't really improve on that!
Helpful Report
Posted 1 month ago
Dear Robert, Thank you for your amazing review! We're delighted to hear that you've had such positive experiences with our prices, product quality, and quick delivery. Your support means a lot to us, and we can't wait to help you again soon!
Posted 1 month ago
First time used them,simple to order and delivery was prompt and on time ..👍👍 up to them.
Helpful Report
Posted 1 month ago
Dear Alan, Thank you for your wonderful review! We're delighted to hear that your first experience with us was smooth and that you found our ordering process simple and delivery prompt. Your positive feedback motivates us to keep providing excellent service. We look forward to serving you again soon!
Posted 1 month ago
Very good value for money, I ordered it in the afternoon and it arrived early in the morning the next day. Thanks
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your fantastic review! We're delighted to hear that you found great value and that your order arrived so quickly. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Posted 1 month ago
My first purchase with tool store, UK. Having looked at other reviews, I decided to buy from Toolstore UK. I bought some batteries, because all of my Dewalt tools and batteries were stolen from my van recently. They arrive very swiftly and I have now started to use one, in the only drill I have left which was in the house. I am highly impressed. Thank you very much Toolsore 👍
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your wonderful review! We're so sorry to hear about your previous loss, but we're thrilled that you chose Toolstore UK for your replacement needs. It’s great to know that your order arrived swiftly and that you're already putting it to good use. Your feedback means a lot to us, and we look forward to supporting you with all your tool needs in the future!
Posted 1 month ago
I ordered a DeWalt torch for use with battery pack. The price we very competitive and the delivery was quick. They used a very reliable courier and I think I received the item within two days.
Helpful Report
Posted 1 month ago
Dear Adrian, Thank you for your fantastic review! We're thrilled to hear that you found our prices competitive and enjoyed the quick delivery service. We take pride in partnering with reliable couriers to ensure you receive your orders promptly. Your satisfaction is our top priority, and we look forward to serving you again soon!
Posted 1 month ago
Brilliant no problems. Although I have not started the saw yet Many Thanks
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your brilliant review! We're glad to hear that everything went smoothly with your order. When you do start using the saw, we hope it exceeds your expectations. We appreciate your support and look forward to serving you again soon!
Posted 1 month ago
I am very impressed with the customer service. I wanted to cancel my order after was shipped and I sent them the email. They called me the same day and helped to do the return. Very good company, thanks
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your wonderful review! We're so glad to hear that you were impressed with our customer service and that we could assist you with your request. Your feedback is truly appreciated, and we look forward to helping you again in the future!
Posted 1 month ago
Item arrived promptly and as expected. Would definitely order again.
Helpful Report
Posted 1 month ago
Dear Andrea, Thank you so much for your wonderful review! We're thrilled to hear that your item arrived promptly and met your expectations. We look forward to serving you again soon!
Posted 1 month ago
Excellent service Speedy delivery
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Posted 1 month ago
Dear Gary Thank you for taking the time to leave us a great review and 5 star rating! We hope you will shop with us again in the future.
Posted 1 month ago
Fantastic price for my item and arrived very quickly... Absolutely excellent service... These guys even had the professionalism, decently and courtesy to email me to let me know the delivery may be a little later than advised due to updates from their Courier [DPD]. Only by one day. Will be using those guys again, very pleased...
Helpful Report
Posted 1 month ago
Dear Kevin We really appreciate you taking the time to leave us a great review! Where things occasionally go wrong, we always aim to assist our customers quickly and efficiently. We are glad you found it a positive shopping experience and look forward to assisting you again in the future, with any of your tool and accessory requirements.
Posted 1 month ago
ToolStore UK is rated 4.9 based on 2,309 reviews