ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,405 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time with this company. Found the website easy to use, the prices are keen and delivery was rapid. Very likely to use again.”

Helpful Report

Posted 11 months ago

Dear Tom We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 11 months ago

“Great little set for me, good price and delivered on time with good communication.”

Helpful Report

Posted 11 months ago

Dear Don Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 11 months ago

“Easy to find what I was after and a quick turn around 👍”

Helpful Report

Posted 11 months ago

Dear Daniel Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 11 months ago

“Even though I didn’t consent to marketing I am now being spammed , they have lost a customer”

Helpful Report

Posted 11 months ago

Dear Customer, Thank your for taking the time to leave this review, we do read all comments and we try to take any feedback on board where applicable. We have checked the details of your order and you checked out as a guest and didn't register for an account with us, so you should not be receiving any marketing emails from us. Is it possible that you are referring to the requests to leave a review based on your experience? This is separate from marketing emails and they are sent automatically to anybody that provides an email address when they place their order with us. I have included a copy of our privacy policy here for your reference which informs customers that we may use your information to gather feedback to help us improve our service. https://www.toolstoreuk.co.uk/information/9-privacy-policy. If you do believe you have received marketing emails from us in error, could we kindly ask that you send examples to our customer services team so that we can look into this for you? customerservices@toolstoreuk.co.uk is our email address. Kind Regards

Posted 11 months ago

“Efficient service”

Helpful Report

Posted 11 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 11 months ago

“Great availability - only UK site that had stock of the newest DeWalt that I wanted Great service - dispatched almost immediately and arrrived well before the date estimated by DPD, UK's best delivery service (Great choice Toolstore!) Everything just perfect.”

Helpful Report

Posted 11 months ago

Dear John It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 11 months ago

“Great first time experience, website easy to use and my delivery arrived next day”

Helpful Report

Posted 11 months ago

Dear Alan It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 11 months ago

“Arrived as promised - equipment as described”

Helpful Report

Posted 11 months ago

Dear Richard Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any future enquiries you may have. We look forward to you shopping with us again in the future.

Posted 11 months ago

“All good, item was delivered a few days after the order. I’ll almost certainly use them again. 👏”

Helpful Report

Posted 11 months ago

Dear Customer It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 11 months ago

“Very fast delivery,also sound product”

Helpful Report

Posted 11 months ago

Dear Charlie We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 11 months ago

“Very good price and super fast delivery”

Helpful Report

Posted 11 months ago

Dear Peter Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 11 months ago

“Great price and great service”

Helpful Report

Posted 11 months ago

Dear Sean Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 11 months ago

“My order was delivered surprisingly quick, fast efficient service, very pleased.”

Helpful Report

Posted 11 months ago

Dear Craig We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 11 months ago

“Hello there, The DeWalt saw came very quickly and I was amazed how well it cuts through logs and brush wood I am really pleased, thanks. Stephen.”

Helpful Report

Posted 11 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 11 months ago

“Much better website experience that sf or ts (The only polished thing about them is the payment system) Best price to be found (£75 cheaper than sf 😳) Clear payment instructions. Delivered next day. All in all a great service. Not a thing to complain about and believe me I’m good at it!”

Helpful Report

Posted 11 months ago

Dear Colin It is reviews like this that make our day, thank you for taking the time to leave us your review! Your comments highlight everything we strive to provide for our valued customers. We are glad this was your experience and we look forward to assisting you again in the future.

Posted 11 months ago

“Fast delivery..in box well packet”

Helpful Report

Posted 11 months ago

Dear Mr Mehmed We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 11 months ago

“Found the best price for what I was looking for,promt delivery, good service”

Helpful Report

Posted 11 months ago

Dear Norbert Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 11 months ago

“Good products,competitive price and great delivery.Will buy from this company again,Excellent.”

Helpful Report

Posted 11 months ago

Dear Robert Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 11 months ago

“Brilliant online store shopping experience with a wide range of products and quick delivery service that keeps you updated.”

Helpful Report

Posted 11 months ago

Dear Irwin We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 11 months ago

“Excellent service”

Helpful Report

Posted 11 months ago

Dear Brendon Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 11 months ago

ToolStore UK is rated 4.9 based on 2,405 reviews