ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,421 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service at a great price, tools are spot on”

Helpful Report

Posted 2 years ago

Dear Andrew Thank you for leaving us a great review and for your repeat custom. We are always glad to hear our valued customers are happy with their purchase and our service and glad this was your experience. We look forward to assisting you again in the future!

Posted 2 years ago

“Great priceband fast delivery. DEWALT D21570KL 110v ordered, haven't tried yet but reviwed well elsewhere.”

Helpful Report

Posted 2 years ago

Dear Mark Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Excellent service and sales, highly recommended”

Helpful Report

Posted 2 years ago

Dear Paul We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Straight forward purchase process, followed by fast, efficient delivery service”

Helpful Report

Posted 2 years ago

Dear Mike Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly. Thank you for choosing us for your purchase!

Posted 2 years ago

“Very good service & price”

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Posted 2 years ago

Dear Michael Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Easy transaction with super quick delivery.Well pleased.”

Helpful Report

Posted 2 years ago

Dear Customer We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 2 years ago

“As a first time customer I am completely impressed and satisfied with your service and delivery of my tool. Thank you. 👍”

Helpful Report

Posted 2 years ago

Dear James It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating! Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 2 years ago

“Everything was as described and delivered when promised. Excellent service!”

Helpful Report

Posted 2 years ago

Dear Customer Thank you very much for taking the time to leave us such a great review! We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Item does exactly what I want it for . Arrived on time . Very good price .”

Helpful Report

Posted 2 years ago

Dear Alan Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Service seamless . A bit surprised when it arrived in a cardboard box expected it in a buff envelope and pushed through letter box . But arrived when specified .”

Helpful Report

Posted 2 years ago

Dear Kevin Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We use DPD as our carrier who provide a tracked parcel delivery service for our valued customers. This enables us to track the progress of all orders in transit and for the customer to make arrangements around the one hour delivery slot, emailed to them on the morning of delivery. We have found it gives us greater opportunity to manage deliveries and in most instances, can deliver on a next day service. We are glad you found us to have a seamless service and look forward to assisting you again! We hope to get the opportunity to assist you again.

Posted 2 years ago

“Fast delivery, and good prices. Happy customer”

Helpful Report

Posted 2 years ago

Dear David Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Excellent service thanks.”

Helpful Report

Posted 2 years ago

Dear Steve We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“This is the first time I have used Toolstore UK and it certainly won`t be the last. They were fantastic. The delivery service provided by them was FIRST CLASS and very quick. There was a small item missing from one of the boxes in my order (which Toolstore UK would not have known (the box was sealed up) A quick phone call a few details confirmed and the item was sent out straight away. To clarify it was reported missing on Wednesday and received on Friday of the same week...You can not ask for better service than that!!!. Many Thanks to the teams at Toolstore UK and the continued success of your company. Importantly the price I paid for the items was the best I could find too.”

Helpful Report

Posted 2 years ago

Dear James Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future!

Posted 2 years ago

“Cheaper than Screwfix and Toolstation for this item, delivered on time and we'll packed, will order again from toolstore”

Helpful Report

Posted 2 years ago

Dear Jonathan Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price! Thank you for choosing us for your purchase.

Posted 2 years ago

“Did what was asked, can ask for no more”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“I had a slight problem with my delivery. No fault of toolstore. But they looked into my problem and sorted it ASAP.. and sorted the issue very quickly which I appreciate”

Helpful Report

Posted 2 years ago

Dear Jonathan Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. We are glad our customer services team could assist you and rectify the issue quickly and to your satisfaction. Thank you for taking the time to leave us a great review!

Posted 2 years ago

“Well priced product and it arrived promptly, exactly when they said it would”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“I ordered the wrong part in error and my review is just to say how impressed I was with the returns process and the refund. It was simple and pain free.”

Helpful Report

Posted 2 years ago

Dear Mark It is reviews like this that make our day! Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. We are glad this was your experience and look forward to assisting you again.

Posted 2 years ago

“My order came very quickly and was exactly what I was after 👍🏼”

Helpful Report

Posted 2 years ago

Dear Greg We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Very good delivery speed, came quicker than promised”

Helpful Report

Posted 2 years ago

Dear Harry We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,421 reviews