ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,403 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced products with fast delivery’s”

Helpful Report

Posted 8 months ago

Dear Bob Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 8 months ago

“The guy on the phone was very nice and explained very well what has been included in the package, the quick delivery was also another reason to order via ToolStore.”

Helpful Report

Posted 9 months ago

Dear Customer We're really pleased to read from your comments that our team members could assist you with your query and that you are pleased with your delivery and our service. We hope to get the opportunity to assist you again in the future.

Posted 8 months ago

“Great servic 👍”

Helpful Report

Posted 9 months ago

Dear Ken Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 8 months ago

“Your service is good”

Helpful Report

Posted 9 months ago

Dear Sahib Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Great service and online experience for me, I was able to find the item I needed which was not stocked elsewhere. Item arrived promptly and I was able to complete my DIY tasks with ease, will use Toolstore again.”

Helpful Report

Posted 9 months ago

Dear Gary We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 8 months ago

“Ordered up a Stihl new model lawnmower. Arrived next day for just £2 extra. Fast reliable service and a first class machine.”

Helpful Report

Posted 9 months ago

Dear Tuuli We are pleased to read that your experience of our service, delivery and our pricing were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 8 months ago

“Delighted with hose pipe, delivery exceptional, very pleased”

Helpful Report

Posted 9 months ago

Dear Ann Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Needed a new drill. Phoned them up, staff very friendly and helpful. Had to order online, very easy. Free p&p over £55, drill cost £54.45 so order cheap drill £0.95 free p&p save£5.99. Only thing was DPD delivery, said they be here between 1530-1630hrs but no-one came. Had a txt saying no-one was at home so drop it off at local post office, OK its only 11/2 miles down the road, no hardship but could of said that before save hanging around for it. Not the first time DPD done that.”

Helpful Report

Posted 9 months ago

Dear Andrew Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We are sorry that there was an issue with the delivery, but glad this did not spoilt your overall experience. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Posted 8 months ago

“Excellent service, order one day came the next. Keep up the good work.”

Helpful Report

Posted 9 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Lovely Mower great delivery time”

Helpful Report

Posted 9 months ago

Dear Susan We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 8 months ago

“Excellent communication and extremely helpful with queries. Goods arrived quickly (next day).”

Helpful Report

Posted 9 months ago

Dear Mrs Woof Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Aways very good prices and the speed of delivery unbeatable.”

Helpful Report

Posted 9 months ago

Dear Mark, Thank you so much for your outstanding 5-star rating of ToolStore UK! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are extremely proud of our always very good prices and the speed of delivery, and it's fantastic to hear that these aspects stood out to you. Once again, thank you for choosing ToolStore UK. We look forward to serving you again in the future!

Posted 9 months ago

“Item was ordered via the internet on a Sunday. It was delivered Tuesday morning - less than 48 hours from order. Excellent. Many thanks.”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you sincerely for bestowing ToolStore UK with a remarkable 5-star rating! We greatly appreciate your kind words and your loyalty as our valued customer.

Posted 9 months ago

“Very easy to navigate the Toolstore website to select the product I wished to purchase. Quick and easy process to checkout and pay. Product delivered within 2 days of ordering. The transaction couldn't have gone better. Very happy customer.”

Helpful Report

Posted 9 months ago

Dear Customer, Thank you so much for your fantastic 5-star rating! We greatly appreciate you taking the time to share your experience at ToolStore UK. We are thrilled to hear that our website was very easy for you to navigate, allowing you to quickly and effortlessly select the product you wanted to purchase. Our goal is to provide a seamless online shopping experience, and it is delightful to know that our efforts paid off.

Posted 9 months ago

“First time I used ToolStoreUK , no issues at all , competitive price , fast delivery . Will probably use them again !”

Helpful Report

Posted 9 months ago

Dear Michael, Thank you so much for your fantastic 5-star rating of ToolStore UK. We greatly appreciate your kind words and we're thrilled to hear that your first experience with us was flawless. The team here at ToolStore UK is dedicated to providing competitive prices and ensuring fast delivery for all our valued customers. We couldn't be happier knowing that you are considering using our services again in the future.

Posted 9 months ago

“A seamless professional process. Good value for money with prompt delivery service. Would not hesitate to make more purchases from this company.”

Helpful Report

Posted 9 months ago

Dear Customer, Thank you so much for awarding ToolStore UK with a fantastic 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that you found our process to be seamless and professional. Providing good value for money and ensuring prompt delivery service are top priorities for us, so it's wonderful to know that we hit the mark with your purchase.

Posted 9 months ago

“Feel like I've been cheated.”

Helpful Report

Posted 9 months ago

Dear Customer, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback onboard where possible. Our customer services team have tried to contact you as unfortunately we are not sure what you are referring to in this review, we have no record of any issues with your order or any previous contact from you about any issues. We would kindly request that you contact our customer services team on customerservices@tsukwholesale.co.uk or 03330 043 777 with further details so that we can have the opportunity to assist you. This review was the first we knew of any issues unfortunately, but our team are always on hand to assist our customers when needed. Kind Regards Customer Services Team

Posted 9 months ago

“Pleased with price, transaction and a very prompt delivery service -”

Helpful Report

Posted 9 months ago

Dear Customer, Thank you so much for your fantastic 5-star rating of ToolStore UK! We truly appreciate your kind words and are delighted to hear that you were pleased with the price, transaction, and our very prompt delivery service. Customer satisfaction is our top priority, and we are thrilled that we were able to provide you with an exceptional experience. Your positive feedback is greatly valued and serves as a motivation for our team to continue delivering the best service possible.

Posted 9 months ago

“I ordered a Makita lawn mower on Friday afternoon and expected it to be delivered the following Tuesday or Wednesday, but was amazed and delighted to receive it the following morning.”

Helpful Report

Posted 9 months ago

Dear Jean, Thank you so much for awarding us a 5-star rating for your recent purchase from ToolStore UK. We truly appreciate your kind words and positive feedback. We are thrilled to hear that you were amazed and delighted by the swift delivery of your order. Customer satisfaction is our top priority, and we always strive to exceed expectations in terms of both product quality and service.

Posted 9 months ago

“Trouble free shopping. Delivered on time.”

Helpful Report

Posted 9 months ago

Dear Pauline, Thank you for your outstanding 5-star rating of ToolStore UK! We truly appreciate your support and are thrilled to hear that you had a trouble-free shopping experience with us. Delivering products on time is a top priority for us, and we are delighted that we could meet your expectations. We hope to continue providing you with exceptional service and high-quality tools in the future. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us.

Posted 9 months ago

ToolStore UK is rated 4.9 based on 2,403 reviews