ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,307 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, easy to use. Very quick delivery, free if you spend enough!. Reason for 4 stars and not 5stars is packaging. Parcel arrived somewhat battered. Inside the box, loads of bubble wrap and the items on top and bouncing around inside the box, not wrapped in the bubble wrap!!. Items seem OK, more by accident than design. Would be safer to wrap the bubble wrap around the items. That said, good prices and will be ordering from them, again no dought.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of ToolStore UK, Allan. We're so happy to hear that our website is easy to use, that we offer quick delivery, and that our prices are good. We understand your criticism about the packaging, and we will be sure to pass this feedback on to our warehouse team as we usually get lots of great feedback about our packaging, so this was hopefully a one-off issue. We truly appreciate you being a loyal customer, and we look forward to your next order!

Posted 1 year ago

“Best price .next day delivery”

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Posted 1 year ago

Thank you so much Stephen for giving us a 5-star rating for ToolStore UK! We're so glad to hear that you had a great experience with us, from our best prices to our next-day delivery. Thank you for choosing ToolStoreUK!

Posted 1 year ago

“Good price and prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you Graham for your 5 star rating of ToolStore UK. We're glad to hear that you had a great experience with us, both in regards to good price and prompt delivery. Thank you for being a loyal customer!

Posted 1 year ago

“Great service, thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of ToolStore UK! We are happy to hear that you had a great experience with us. We truly appreciate your feedback and look forward to seeing you again soon!

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK. We are pleased to hear you had a great experience with our service and that you were satisfied with your purchase. We're delighted to have met your expectations and we hope you'll shop with us again soon!

Posted 1 year ago

“Excellent service always updated with delivery , arrived on time , would definitely use again!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star review and for being a repeating customer! We are delighted to hear that you are satisfied with our excellent service, delivery, and on-time arrival. We look forward to seeing you soon and hope you continue to have a great shopping experience with ToolStore UK!

Posted 1 year ago

“Good Service”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We're so glad to hear that you're pleased with the good service at ToolStore UK!

Posted 1 year ago

“Great product delivered bang on time - great!”

Helpful Report

Posted 1 year ago

Thank you so much Norman for your 5 star rating of ToolStore UK! We're so pleased to hear that you had a great experience with us, and that the product delivered bang on time. We look forward to continuing to provide you with a great range of products in the future.

Posted 1 year ago

“brilliant service, would recommend them. arrived on time thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5 star rating for ToolStore UK! We are so glad to hear that you had a great experience with us and that you would recommend us to others. We appreciate your loyalty as a returning customer, and thank you for your kind words about the brilliant service and timely delivery!

Posted 1 year ago

“Easy enough to place an order and pretty good value.”

Helpful Report

Posted 1 year ago

Dear Luke, Thank you for taking the time to leave this review and for being a customer of ToolStoreUK - we really appreciate it and your comments are most appreciated. As Trustpilot is a place to review our service and you have rated us 3/5, we would love to hear if there is anything that we could do differently next time or where you feel we could improve so that we could look to review our service levels and achieve those additional 2 stars? We are always aiming to improve and offer the best possible service for our valued customers, so we actively seek feedback for this reason. Please feel free to email our customer services team on customerservices@toolstoreuk.co.uk with any suggestions or additional comments as we would love to hear from you. Thanks again for your lovely comments.

Posted 1 year ago

“Fast efficient service at a great price! Thanks ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating. We are so pleased to know that you have enjoyed a fast, efficient and great value service. We truly appreciate your support!

Posted 1 year ago

“Fast and reliable service, will use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK! We're thrilled that you've been so satisfied by our fast and reliable service and that you plan to use us again. We look forward to continuing to serve you in the future.

Posted 1 year ago

“I was kept informed about delivery and the product arrived on time.”

Helpful Report

Posted 1 year ago

Thank you so much Mrs Clarke for your 5 star rating of ToolStore UK! We are so glad to hear that you were kept informed about delivery and the product arrived on time, as we work closely with our courier partner DPD to ensure that we offer the best service for our customers. We really appreciate this great review!

Posted 1 year ago

“Arrived when they said it would and price very competitive . Will use again”

Helpful Report

Posted 1 year ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Good prices and good products. All arrive dead on time. 👍👍👍”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Wendy. We are so glad to see that the delivery arrived dead on time as we work closely with our courier partner to ensure that we offer a great delivery service. We really appreciate your custom and feedback.

Posted 1 year ago

“Fast delivery and nice item”

Helpful Report

Posted 1 year ago

Thank you so much Nikolay, for your 5 star rating of ToolStore UK! We really appreciate your positive feedback, especially regarding the fast delivery and nice item. We look forward to continuing to serve you in the future!

Posted 1 year ago

“Best prices with fast delivery. Easy to navigate website, very happy and will be a returning customer.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of ToolStore UK! We appreciate your feedback and are delighted to hear you have been pleased with our best prices, fast delivery, and easy to navigate website. We look forward to having you as a returning customer!

Posted 1 year ago

“It was easy to phone customer service to check stock availability and next day delivery - products arrived next day well.”

Helpful Report

Posted 1 year ago

Thank you Sandeep for your five-star rating of ToolStore UK! We're pleased to hear that it was so easy to check stock availability and get next-day delivery. We're also thankful that you continue to be a loyal customer - your business is valued and appreciated!

Posted 1 year ago

“Excellent service. Needed this tool urgently and was delivered to me on site within 18 hours. Couldn't ask for more.”

Helpful Report

Posted 1 year ago

Dear Ian, Thank you so much for this great review, and we are delighted that we could assist you getting the tool to site urgently. We strive to offer a fast and reliable service for our customers, so reviews like this one really make our day. Thanks for choosing ToolStoreUK, we hope to have the pleasure of dealing with you again very soon!

Posted 1 year ago

“The tool I ordered is new to the market so was pleased to see it was in stock and at a good price with free next day delivery. I ordered the tool and it arrived next day as promised. Excellent service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK, Stephen. We're so glad you were pleased with the new tool you ordered – it's great to hear that it was in stock at a competitive price and that we could deliver it the very next day as we pride ourselves on having a wide variety of stock options for our customers.

Posted 1 year ago

ToolStore UK is rated 4.9 based on 2,307 reviews