ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,256 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product but paid for next day delivery and did not get it until next day afternoon. How about a refund?????????? The driver we were messaged as absent when we weren't either notified nor absent. he just did not attempt actual delivery. DPD are notorious for this problem in this area”

Helpful Report

Posted 6 months ago

Dear David, Thank you for taking the time to leave this review. We understand that you have already discussed this review with our customer services department and resolved your issue, but we wanted to reply on here also. Although the DPD tracking shows that the driver did make an attempt to deliver to you, this was unsuccessful and the driver noted that nobody was home to accept the delivery. The delivery was then made successfully on the next working day. We understand that the driver made an error on the first delivery attempt, unfortunately. We have already discussed this with you in more detail David, but we just wanted to thank you again for your feedback as we do read all comments and we try to take any feedback on board where possible.

Posted 4 months ago

“Good price for an excellent product delivere on time”

Helpful Report

Posted 6 months ago

Dear Antony Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 6 months ago

“I was impressed dealing toolstore very knowledgeable dewalt I placed an order straight away, received twin kit spare batt + accessories within 48 hours thanks”

Helpful Report

Posted 6 months ago

Dear Wayne Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 6 months ago

“Excellent service and price”

Helpful Report

Posted 6 months ago

Dear Susan Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 6 months ago

“Great service”

Helpful Report

Posted 6 months ago

Dear Geoff Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 6 months ago

“Easy to order. The price was the best on the internet even blowing Screwfix out of the water and delivery was fast and hassle free. Will defo use again.”

Helpful Report

Posted 6 months ago

Dear Luke Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 6 months ago

“Good service”

Helpful Report

Posted 6 months ago

Dear Arkadiusz Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 6 months ago

“Excellent. The customer service was very good when I realised I had ordered the wrong product. Very helpful and sorted everything for me.”

Helpful Report

Posted 6 months ago

Dear Graham It is reviews like this that make our day! Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. We hope we can assist you again in the future.

Posted 6 months ago

“Website has everything you need, great prices & quick delivery, thank you!!”

Helpful Report

Posted 6 months ago

“Fantastic price and quick delivery. Thanks.”

Helpful Report

Posted 6 months ago

Dear Clare Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 6 months ago

“First Class! Excellent friendly advice on the phone, great advice and fast delivery. I could not ask more and will shop again. Highly recommended.”

Helpful Report

Posted 6 months ago

Dear Edward We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 6 months ago

“Thanks to toolstore, my purchase was exactly what I expected, arrived promptly, I would definitely recommend toolstore to any other buyers, and would definitely go to them for any other purchases I might make in the future, thanks again”

Helpful Report

Posted 6 months ago

Dear Peter We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 6 months ago

“Cannot fault your service! Item order and delivered within a couple of days. Item was very well packaged. Good quality product, highly recommended!!!”

Helpful Report

Posted 6 months ago

Dear Customer Thank you for leaving us a great 5 star review. We work closely with our partners at DPD to provide a fast and efficient service for all our valued customers, We are glad to hear this was your experience and hope that you will keep us in mind for any of your future requirements.

Posted 6 months ago

“Excellent price and quick delivery, would certainly recommend.”

Helpful Report

Posted 6 months ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 6 months ago

“Ordered & received within 5 days Pleased with purchase.”

Helpful Report

Posted 6 months ago

Dear Julie Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 6 months ago

“very good service good price delivered a day earlier than expected product was what I ordered. very happy”

Helpful Report

Posted 6 months ago

Dear John Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 6 months ago

“Best price I could find on the product I wanted and delivered in good time. Will use again.”

Helpful Report

Posted 6 months ago

Dear Customer Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Posted 6 months ago

“Good price, easy to order, delivered on time, no problems - that's all I needed”

Helpful Report

Posted 6 months ago

“Brilliant service and good price”

Helpful Report

Posted 6 months ago

Dear Jamie We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 6 months ago

“Efficient no hassle ordering and delivery.”

Helpful Report

Posted 6 months ago

Dear John We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 6 months ago

ToolStore UK is rated 4.9 based on 2,256 reviews