ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,421 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very efficient delivery”

Helpful Report

Posted 1 year ago

Dear Pauline We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Fantastic product and lighting fast delivery. Can’t fault Toolstore on bit, 100% recommend”

Helpful Report

Posted 1 year ago

Dear Jamie Thank you for leaving us a great 5 star review and recommendation. We are glad this was your experience of our services and we look forward to assisting you again in the future with any of your tool and accessory requirements.

Posted 1 year ago

“Great service, great prices excellent delivery.”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Good tools and quick delivery.”

Helpful Report

Posted 1 year ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase! We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Excellent product range with all the big names, great prices and rapid service. Highly recommended!”

Helpful Report

Posted 1 year ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Impressed with easy payment & delivery services”

Helpful Report

Posted 1 year ago

Dear Sean Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“I'm still waiting for my Makita tool boxes, We left a note on our front door for the courier to put the parcel over our double wooden gates, for some reason they didn't. I'm sorry but I work full time”

Helpful Report

Posted 1 year ago

Good afternoon Paul, Thank you for the review. We emailed you on the 28/02 to advise that the delivery was on its way back after 2 failed delivery attempts. We credited the value back to your payment method that day. The only instance that DPD can leave a parcel in a safe place, is if it is requested via the app or with the tracking emailed. You can also choose to change the delivery address to any address of your choice, or even a drop shop if its not convenient to be delivered when DPD have stated. We do still have stock available if you wish to re-order, and we hope that this will not deter you from purchasing with us again in future Kind regards

Posted 1 year ago

“I purchased the Dewalt tough system 2.0 deep storage tray X 2. The arrive very quickly and packaged extremely well. Unfortunately they didn’t fit my toolbox as I have the original tough system box. Customer service were awesome in dealing with this issue by checking with Dewalt themselves if they had a solution. In the end I had to return the items due to them being un compatible, this was dealt with professionally and speedily. Would I shop again? Most definitely.”

Helpful Report

Posted 1 year ago

Dear Paul Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Excellent company to deal with great selection of tools ect,highly recommend. Gerard Irvine”

Helpful Report

Posted 1 year ago

Dear Gerard Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for shopping with us and we hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Item was as described and a superb price too! Delivery was very quick considering, so I’ll definitely use these guys again. Bookmarked!”

Helpful Report

Posted 1 year ago

Dear Richard Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase.

Posted 1 year ago

“Easy-to-use website, each product clearly explained, competitive price and prompt delivery”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a great 5 star review and recommendation. We are glad this was your experience of our services and we look forward to assisting you again in the future with any of your tool and accessory requirements.

Posted 1 year ago

“Delivered next day👍”

Helpful Report

Posted 1 year ago

Dear Darren We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 1 year ago

“Great value for money will be getting tools through you again 👍”

Helpful Report

Posted 1 year ago

Dear Paul Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Excellent service 😀 Quick delivery”

Helpful Report

Posted 1 year ago

Dear Paula We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Best price and rapid delivery. Would not hesitate to buy from again.”

Helpful Report

Posted 2 years ago

Dear David Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Excellent service thanks”

Helpful Report

Posted 2 years ago

Dear George Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Absolutely delighted with chainsaw it’s an absolute cracker .service was excellent delivery was brilliant can’t fault at all and would definitely recommend to anyone thank you !”

Helpful Report

Posted 2 years ago

Dear Sharon It is reviews like this that make our day! Your comments highlight everything we strive to provide for our valued customers and we are very glad that this was your experience. We look forward to assisting you again with any of your future requirements!

Posted 2 years ago

“Great competitive price and extremely quick delivery, would be more than happy to buy from again and would definitely recommend.”

Helpful Report

Posted 2 years ago

Dear Daren Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Fast efficient service at great prices.”

Helpful Report

Posted 2 years ago

Dear Ian Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Excellent, well packed and delivered next day.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,421 reviews