ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,256 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and efficient service as always”

Helpful Report

Posted 8 months ago

Dear Cliff Thank you for leaving us a great 5 star review. We work closely with our partners at DPD to provide a fast and efficient service for all our valued customers, We are glad to hear this was your experience and hope that you will keep us in mind for any of your future requirements.

Posted 8 months ago

“Excellent service, right price Does what it says on the tin….”

Helpful Report

Posted 8 months ago

Dear Paul Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 8 months ago

“Very good 👍 👍”

Helpful Report

Posted 8 months ago

Dear Customer Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 8 months ago

“item arrived on time at a brilliant price, perfect”

Helpful Report

Posted 8 months ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 8 months ago

“Very fast and reliable service”

Helpful Report

Posted 8 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“ToolStoreUK were very competitive in terms of pricing and the goods were shipped on time. Their courier, DPD, are a disgrace. It took 4 attempts to get the parcel because the drivers didn’t want to attempt driving on our lane. …. According to the driver who eventually delivered the goods. C”

Helpful Report

Posted 8 months ago

Dear Dave Thank you for leaving us a great 5 star review. We work closely with our partners at DPD and where there are any delivery issues, once reported to us, our customer services team will work to assist them in getting the parcel to our customers' as quickly as possible. We are sorry that on this occasion the carrier missed the mark. We hope you will give us another opportunity in the future you supply to you.

Posted 8 months ago

“Must give 10/10 for excellentservice, price and quickness of ordering pared up with DPD an unbeatable combination ✔️ Did have cause to ring ToolStore to ask a question prior to purchase and spoke to a brilliant sales chap who knew the biz and gave me very good advice for which I was asking. I would like to add.................Amazon watch your back !!”

Helpful Report

Posted 8 months ago

Dear David Your comments highlight everything we strive to provide for our valued customers! We are glad this was your experience of our services and we look forward to assisting you again in the future with any of your tool and accessory requirements.

Posted 8 months ago

“Ordered power saw and said delivery within 2-3 days, it turned up the next day. So very happy and impressed with item and delivery. Will definitely use again.”

Helpful Report

Posted 8 months ago

Dear Lee Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“I bought a new circular saw from these guys it was the right price and it came the next day . Thankyou.”

Helpful Report

Posted 8 months ago

Dear Karl Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any future enquiries you may have. We look forward to you shopping with us again in the future.

Posted 8 months ago

“Good price for item ordered, ordered before 5pm and paid for next day delivery, received next day as advertised.”

Helpful Report

Posted 8 months ago

Dear Jason Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 8 months ago

“First class company well priced and prompt delivery I could not fault them”

Helpful Report

Posted 8 months ago

Dear Robert It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 8 months ago

“Great service , good communication, and quick delivery.”

Helpful Report

Posted 8 months ago

Dear Miss Kara Smyth Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 8 months ago

“First time with this company. Found the website easy to use, the prices are keen and delivery was rapid. Very likely to use again.”

Helpful Report

Posted 8 months ago

Dear Tom We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 8 months ago

“Great little set for me, good price and delivered on time with good communication.”

Helpful Report

Posted 8 months ago

Dear Don Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Easy to find what I was after and a quick turn around 👍”

Helpful Report

Posted 8 months ago

Dear Daniel Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Even though I didn’t consent to marketing I am now being spammed , they have lost a customer”

Helpful Report

Posted 8 months ago

Dear Customer, Thank your for taking the time to leave this review, we do read all comments and we try to take any feedback on board where applicable. We have checked the details of your order and you checked out as a guest and didn't register for an account with us, so you should not be receiving any marketing emails from us. Is it possible that you are referring to the requests to leave a review based on your experience? This is separate from marketing emails and they are sent automatically to anybody that provides an email address when they place their order with us. I have included a copy of our privacy policy here for your reference which informs customers that we may use your information to gather feedback to help us improve our service. https://www.toolstoreuk.co.uk/information/9-privacy-policy. If you do believe you have received marketing emails from us in error, could we kindly ask that you send examples to our customer services team so that we can look into this for you? customerservices@toolstoreuk.co.uk is our email address. Kind Regards

Posted 8 months ago

“Efficient service”

Helpful Report

Posted 8 months ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 8 months ago

“Great availability - only UK site that had stock of the newest DeWalt that I wanted Great service - dispatched almost immediately and arrrived well before the date estimated by DPD, UK's best delivery service (Great choice Toolstore!) Everything just perfect.”

Helpful Report

Posted 8 months ago

Dear John It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 8 months ago

“Great first time experience, website easy to use and my delivery arrived next day”

Helpful Report

Posted 8 months ago

Dear Alan It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 8 months ago

“Arrived as promised - equipment as described”

Helpful Report

Posted 8 months ago

Dear Richard Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any future enquiries you may have. We look forward to you shopping with us again in the future.

Posted 8 months ago

ToolStore UK is rated 4.9 based on 2,256 reviews