ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,309 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 year ago

Dear Kevin Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 1 year ago

“Didn't havevin stock , waited for a week to be delivered, then they cancelled my order.”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where we can. Unfortunately the item that you ordered from us was the last one we were showing in stock, and our team couldn't locate it when we were preparing your order for dispatch, meaning we had to regrettably cancel the order and issue you with a full refund. As the order was placed on Boxing Day which is a bank holiday, we were only able to notify you of this on the 28th when we re-opened, as we were closed for the Christmas break. We are genuinely sorry for any inconvenience caused, we notified you as soon as we were aware of the issue when our team was back in the building.

Posted 1 year ago

“Good price and quick delivery.”

Helpful Report

Posted 1 year ago

Dear Gary Thank you so much for rating ToolStore UK with 5 stars and for your continued patronage. We are glad that you had a good experience with us because of our good prices and quick delivery. We look forward to seeing you again in the future.

Posted 1 year ago

“Great price great service, enough said”

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Posted 1 year ago

Dear James Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 1 year ago

“What a fantastic experience. Ordered on the Thursday and arrived next day as promised, definitely use this site again. We'll done .”

Helpful Report

Posted 1 year ago

Dear Mark We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 1 year ago

“Items order arrived on time as required”

Helpful Report

Posted 1 year ago

Dear John We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 1 year ago

“Great service and value for money”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 1 year ago

“First class customer service - ordered the incorrect item, return was sorted hassle free. Despatch and delivery of what I ordered was very prompt, would happily use again.”

Helpful Report

Posted 2 years ago

Dear Darren Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future. Kind regards

Posted 2 years ago

“First time buyer from ToolStore. I would definitely recommend. Thank you”

Helpful Report

Posted 2 years ago

Dear Nicola It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again. Kind regards

Posted 2 years ago

“Didn't have to wait long for my order to arrive, excellent service”

Helpful Report

Posted 2 years ago

Dear Miss Gibson Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“I ordered this item as a gift for my grandson for Christmas. I was very happy with the service and the item was well packaged. As for the item I cannot comment but I am sure it will be very useful for him and I am sure he will be very pleased to receive it, putting it to good use in the New year.”

Helpful Report

Posted 2 years ago

Dear Jane We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements. Kind regards

Posted 2 years ago

“First time used. Very quick good service.”

Helpful Report

Posted 2 years ago

Dear Philip Thank you very much for taking the time to leave us such a great review! We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Really its good one for tools”

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Posted 2 years ago

Dear Qaisar Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 2 years ago

“Fantastic service and prices”

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Posted 2 years ago

Dear Susan Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Great price! fast delivery, from TOOLSTORE UK thank you”

Helpful Report

Posted 2 years ago

Dear Jane Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Fast delivery, great nail pouch, would use again with confidence”

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Posted 2 years ago

Dear Adrian Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Website easy to use and order. Delivery was mega fast…. Next day, just what you need this time of year. Many thanks”

Helpful Report

Posted 2 years ago

Dear Beverley Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“tooldstore excellent service pity their couriers dpd cant be as efficent 14 days in no delivery of my item ordered just excuses their been a problem toolstore need to change their courier or losse their good reputation”

Helpful Report

Posted 2 years ago

Dear Bernadette Thank you for leaving us a 5 star review! Due to strike action by Royal Mail, unfortunately other carriers saw a huge increase in demand for their services. Our carriers DPD did struggle to get out parcels due to the volume, totalling approximately 5 Million parcels through their depot and as such this lead to the delays of many parcels for our valued customers before the Christmas period. On checking your parcel status, we can see that the goods have now been received at your address. Should you need any further assistance, our customer service team are always happy to assist. We thank you for shopping with us and thank you for taking the time to leave your review. Kind regards

Posted 2 years ago

“Great selection of tools at good prices”

Helpful Report

Posted 2 years ago

Dear Paul Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Good prices and quick service”

Helpful Report

Posted 2 years ago

Dear Vladimirs Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,309 reviews