ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,309 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and quick efficient delivery”

Helpful Report

Posted 2 years ago

Dear Martin Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Very good service all round well done 👍”

Helpful Report

Posted 2 years ago

Dear Alistair Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Delivered within 48 hours of ordering, great service.”

Helpful Report

Posted 2 years ago

Dear Mangal We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Great price and prompt delivery, would buy again from this company”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“The first item delivered (Saturday) was faulty, informed ToolStore and by Tuesday I had replacement. Can not fault their customer service will be using Toolstore again.”

Helpful Report

Posted 2 years ago

Dear R Maxwell Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future. Kind regards

Posted 2 years ago

“I purchased a Dewalt Impact driver as a gift for Xmas - it was delivered on time but wrapped in bubble wrap and in an unmarked plain box. If I give this as a gift then no one knows if it was a genuine purchase. Very disappointed with this situation.”

Helpful Report

Posted 2 years ago

Dear Paul, Thank you for taking the time to leave this review. All products that we sell are brand new and sourced directly from the manufacturer, so you can be confident that the item is genuine. In order to keep costs down for customers, we occasionally buy larger kits from Dewalt and sell the components separately (with permission from them), so this means that some items are not supplied in branded packaging as they are broken down from a larger set. When this is the case, we always annotate this on our website so the customer can make an informed decision before they place their order. Thank you again for the review and for placing your order with ToolStoreUK.

Posted 1 year ago

“Good prices. Lightning fast delivery.”

Helpful Report

Posted 2 years ago

Dear David Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“I thought this was very excellent service, I was kept well informed of what was happening, and the product was delivered on time, and packaged very well. Thank you Toolstore UK for your service.Very pleased with my purchase you are now saved in your favourites on the computer.”

Helpful Report

Posted 2 years ago

Dear Michael It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again. Kind Regards,

Posted 2 years ago

“Easy to order things from you first class.”

Helpful Report

Posted 2 years ago

Dear Barry We are glad to read from your comments that you found our website easy to use. Thank you for choosing Tool Store UK for your purchase and we hope you will keep us in mind for any of your future needs. Kind regards

Posted 2 years ago

“Excellent price. Fast delivery.”

Helpful Report

Posted 2 years ago

Dear David Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Good prices on quality products and fast delivery .”

Helpful Report

Posted 2 years ago

Dear John We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements. Kind regards

Posted 2 years ago

“good price and great delivery service”

Helpful Report

Posted 2 years ago

Dear Ian Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Good price quick delivery”

Helpful Report

Posted 2 years ago

Dear Mark We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 2 years ago

“Excellent service as always”

Helpful Report

Posted 2 years ago

Dear customer Thank you for leaving us a great review and for your repeat custom. We are always glad to hear our valued customers are happy with their purchase and our service and glad this was your experience. We look forward to assisting you again in the future! Kind regards

Posted 2 years ago

“Product was correct and arrived in good time. Not used yet as it will be a Christmas present so no comment on the product itself. Email re extended guarantee was slightly misleading as it didn't apply to this product. Otherwise all a positive experience, thank you.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 2 years ago

“Arrived on time and well informed by email about delivery”

Helpful Report

Posted 2 years ago

Dear Robert Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future. Kind regards

Posted 2 years ago

“great price and next-day delivery, as promised. Would highly recommend for any power tool purchases”

Helpful Report

Posted 2 years ago

Dear Mr G A O'Connell Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Fast and secure”

Helpful Report

Posted 2 years ago

Dear John Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“My goods arrived the day after ordering them, at 8:30 am. Excellent! The staff were also very helpful in sorting out a problem with my equipment after it appeared the problem was with my charger and not the battery. A new one was purchased, which arrived the next day, problem solved. I would definitely use this company again. Their prices were competitive and the after-sales service was excellent.”

Helpful Report

Posted 2 years ago

Dear Michael Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. Thank you for taking the time to leave us your great review and we hope to get the opportunity to assist you again in the future. Kind regards

Posted 2 years ago

“Great product and service”

Helpful Report

Posted 2 years ago

Good Morning S A Haworth Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements. Kind regards

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,309 reviews