ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,418 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything great!”

Helpful Report

Posted 1 year ago

Thank you so much for the awesome 5 star rating of ToolStore UK. We at ToolStore UK are so pleased that you have had a great experience with us. We appreciate your positive review and thank you for taking the time to share it with us.

Posted 1 year ago

“Great price for Makita hedge trimmer and prompt delivery, happy with service”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating and feedback, Chris. We are delighted to hear that you are happy with our great price for Makita hedge trimmer and prompt delivery. We really appreciate your repeated custom.

Posted 1 year ago

“Excellent price and service”

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Posted 1 year ago

Thank you so much for your 5 star rating, Glyn! We are very pleased to hear that you have been satisfied with our prices and service. We appreciate you taking the time to leave us a review.

Posted 1 year ago

“Read on for power and cutting duration. This mower was selected because I have a fairly large garden. Circa 250 m2. With this mower I can cut grass in half the time I did with a smaller flymo. This is great. However, my experience is the mower does not give you 800 m2 cutting. I got about 100 m2 on the first cut (fairly long grass - 6 inches in places) using 2x 5A batteries so the first cut took quite some time while I had to recharge the batteries. I did a second cut which was skimming the top and got about 200 m2 with the same batteries. Run time is about 30 minutes. I also bought 2 6a 54v dual volt batteries. The run time was not much improved. Performance appears to be 200 - 250 m2 for 30 min run time. The advertised performance I believe should have given me 2 cuts across my lawn (circa 500m2) easily but it has been the opposite with two sets of batteries and half the distance travelled. [take note Mr Dewalt]. Mower is well built. It is quite heavy. Cut width is great for a mid size garden. Height adjustment easy and the mower coped well with long grass. Grass collection good. You will need to back the mower off if you have grass in the blade area because the bag is full. Easy to clean. Not had to fold down for storage but based on assembly it is quick and easy. Delivery and customer support excellent great help with my questions re batteries and run time.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where possible. I believe you were possibly meant to leave a 'product' review here but you have left this under the 'service' section which is usually designed for customers to review the service and support they have received from us at ToolStoreUK. However, I can see that you did mention you received excellent delivery and customer support at the bottom of the review, so thank you for your lovely comments about our service. I understand that our customer services team are already liaising with you regarding the comments made about the product run time, so rest assured that we will get back to you via email asap. Thank you again for your review and for choosing ToolStoreUK.

Posted 1 year ago

“Great price and super quick delivery. What more could I ask for? Excellent online shopping experience.”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star rating, Rich! We appreciate your positive review and it's great to hear that the prices and delivery were both up to your satisfaction. It's excellent to hear that you've had such a great online shopping experience with ToolStore UK.

Posted 1 year ago

“Very good services. Thank you.”

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Posted 1 year ago

Thank you so much Mr Haubert for rating ToolStore UK five stars! We really appreciate your positive feedback and are thrilled to have you as a customer.

Posted 1 year ago

“Great website, easy to follow & straightforward. The price was the best on the internet & the delivery was the very next day even though it was a Saturday! I really couldn’t have been more happy with the level of service. I would definitely use them again & would recommend to anyone.”

Helpful Report

Posted 1 year ago

Thank you so much, Brad, for your five-star rating of ToolStore UK! We are delighted to hear that you had a positive experience with our website, and that you were satisfied with the service and prices we offer. It means a lot to us that you were so pleased with your experience. We appreciate your loyalty and your kind recommendation of our company. Thank you!

Posted 1 year ago

“I ordered an SDS-Plus drill by mistake but TSUK quickly collected it and supplied a normal drill instead. Communication was polite and helpful - thanks!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating Chris, and we're delighted to hear that our communication was polite and helpful and that ToolStore UK was able to sort your issue out efficiently. We truly appreciate your feedback and custom.

Posted 1 year ago

“Item arrived in less than 24 hours from ordering. Excellent service and I can highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating! We're delighted to hear that your item arrived so quickly and that you had such a great experience. We appreciate your kind words.

Posted 1 year ago

“The item arrived on the next day as described.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK! We're so pleased to hear that the item arrived the next day exactly as described. We truly appreciate your time and feedback.

Posted 1 year ago

“Excellent, thank you 👍”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating! We truly appreciate your loyalty as a recurring customer of ToolStore UK. We strive to meet the expectations of our customers every time - and your generous feedback shows that we are doing a great job. Excellent, thank you 👍

Posted 1 year ago

“Best price I could find and great delivery too.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, David! We really appreciate your positive feedback and are glad that you found our pricing and delivery to be satisfactory. We also thank you for being a repeat customer and look forward to helping you out again!

Posted 1 year ago

“Very efficient delivery to NI. Thank you”

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of ToolStore UK! We truly appreciate the fact that you've noted our very efficient delivery to Northern Ireland. We really appreciate your loyalty and kind words!

Posted 1 year ago

“Good website ordering was easy and most of all prompt on time delivery”

Helpful Report

Posted 1 year ago

Thank you for the generous 5 star rating, David! We are delighted to hear that you had a great experience with ToolStore UK - ordering was easy and your delivery arrived promptly! It's our priority to ensure our customers have the best shopping experience possible.

Posted 1 year ago

“I discovered a problem with a battery and so I emailed Toolstore UK. To my surprise and amazement I got a response in 17 minutes! This was late on a Wednesday and I had the replacement by Friday. I never had such good customer service. What is more the price for the battery drill was very competitive with free next day delivery. Best of all worlds!”

Helpful Report

Posted 1 year ago

Thank you so much Mr for your 5 star rating of ToolStore UK! We are glad to hear that we provided you with such great customer service. It truly means a lot to us that you had such a positive experience and were amazed by it. We really appreciate that you are a returning customer and do our best to provide you with the best products and customer service possible.

Posted 1 year ago

“Delivered in Two days, good service, good price”

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Posted 1 year ago

Thank you for your fantastic 5-star review of ToolStore UK! We're delighted to hear that you were happy with our speedy delivery, good service and price. We value your feedback and look forward to serving you again soon.

Posted 1 year ago

“Very quick with delivery items come better than expected will be using theses guys from now on can’t go wrong with the price”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK, James! We are so delighted to hear that our delivery was quick and your items were better than expected. We look forward to continuing to provide you with the best quality products and service at the best possible prices!

Posted 1 year ago

“Fast delivery,well packing”

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Posted 1 year ago

Thank you so much, Tomasz for your kind 5 star rating of ToolStore UK! We are thrilled that you were pleased with our fast delivery and well packing as well as being a loyal and repeated customer. We appreciate your support!

Posted 1 year ago

“Very helpful and excellent service. Will be reccomending Tool Store to others.”

Helpful Report

Posted 1 year ago

Thank you so much, Bruce for your 5 star rating of ToolStore UK! We really appreciate your positive words about our very helpful and excellent service. We also thank you for being a repeat customer and for recommending ToolStore UK to others. Your loyalty is truly appreciated!

Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

Thank you so much Sandeep for your 5 star rating of ToolStore UK! We're thrilled to know that you had a great experience with our quick delivery. We appreciate the time you took to share your review with us!

Posted 1 year ago

ToolStore UK is rated 4.9 based on 2,418 reviews