ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,297 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the purchase I made. The item was carefully packed and as described. I received updates about the status and it was delivered on time. Thank you!”

Helpful Report

Posted 1 year ago

Dear Customer We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Excellent service, very well wrapped, very speedy delivery. And the best price for these speakers I could find.”

Helpful Report

Posted 1 year ago

Dear Roger Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

Dear Trevor Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Ordered Thursday evening, received on Saturday, fantastic service . A*”

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Posted 1 year ago

Dear David We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“I bought a cordless combi drill from Toolstore very recently, but it was not at all easy to use and change the torque setting, or the gear from 1 to 2. The hammer function was very hard to get shifted to. I think it seemed to get a bit easier after handling it for a while, but still difficult and not like drills I have had in the past. Full marks toToolstore, who were extremely good, quick and helpful in getting it collected from me and issuing a refund. I couldn't ask any more than that.”

Helpful Report

Posted 1 year ago

Dear Kenneth We are so glad to read from your review that our customer service team could assist with your return quickly and efficiently. We hope to get the opportunity to assist you again in the furture.

Posted 1 year ago

“Good price excellent communication and super helpful.”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“product in stock and delivered on time as advertised - a go-to store, thank you”

Helpful Report

Posted 1 year ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Good price , quick delivery”

Helpful Report

Posted 1 year ago

Dear Hugo Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Your customer services was second to none ordered the day before delivered next morning . Excellent”

Helpful Report

Posted 1 year ago

Dear Dennis Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Great Service, fast delivery”

Helpful Report

Posted 1 year ago

Dear customer We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Arrived exactly as described and pictured within days.”

Helpful Report

Posted 1 year ago

Dear Derik We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase.

Posted 1 year ago

“Easy to order, and quick delivery. Good range of brands and products. Easy to search by category. The communications from point of order to delivery were very clear.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK! We are so glad to hear that you found it easy to order, and that delivery was quick and clear. We are always striving to provide our customers with a great range of brands and products, so it's wonderful to hear that you were able to find what you were looking for easily!

Posted 1 year ago

“Tool Store had the best price I could find online for a DeWalt combi drill power stack set. It was delivered the next day, but due to an error with DPD it went missing and Tool Store were so helpful that they carried out and investigation and within 48 hours they had sent me a replacement Drill, I will definitely recommend them for any of your power tool needs and will most definitely be purchasing my power tools from them in the near future.”

Helpful Report

Posted 1 year ago

Dear Keri Thank you for taking the time to leave us a great 5 star review! It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with our customer services team able to assist you with your missing parcel quickly and efficiently. We look forward to assisting you again with any of your future requirements.

Posted 1 year ago

“Great service thank you.”

Helpful Report

Posted 1 year ago

Thank you David for your 5-star rating! We are very grateful for your appreciation and your positive feedback.

Posted 1 year ago

“Good prices and speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your five star rating of ToolStore UK! We really appreciate your support and thank you for confirming that you experienced our good prices and speedy delivery, and we hope to keep fulfilling your expectations as a loyal customer. Again, thank you for your kind review.

Posted 1 year ago

“Toolstore were great fair play but DPD delivery failed to find my house twice and it's not the only time i've had trouble with these. The following day a different driver came and found it no problem.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating!We are so glad that you found Toolstore UK great to deal with.We apologize for any inconvenience caused by the delivery issues you experienced.We strive to provide the best delivery experience for our customers and will do our utmost to ensure that this situation does not happen again.Thanks again for your support and understanding.

Posted 1 year ago

“Ordering simple, communication and delivery great. Product as described”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of ToolStore UK! We are delighted to hear that your ordering experience was simple, the communication and delivery was great and the product was as described. We really appreciate your kind words!

Posted 1 year ago

“Only thing I would like to see improved is a more accurate delivery date I was given before Dec 5th and the turned up on Nov 29th which was great but not expected. I am sure people go elsewhere when long lead times are given i know I have.”

Helpful Report

Posted 1 year ago

Good Morning Roy, Thank you for leaving us a wonderful 4 star review. We have looked into the delivery query in the review and we believe you may have your order mixed up. Your delivery with us was booked onto a Saturday AM delivery as requested, and it was delivered on the 25th as expected. We hope that you are happy with your product and we look forward to supplying to you again in the future. Thank you

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Ray, for your 5-star rating of ToolStore UK! We really appreciate your loyalty and are glad that the fast delivery of our products was up to your standards. Thank you for taking the time to share your feedback!

Posted 1 year ago

“Product as described at a great price Prompt delivery Very good service”

Helpful Report

Posted 1 year ago

Thank you very much for your 5-star rating, Kevin! We are delighted to have provided you with a great product at a great price, with prompt delivery and excellent service. We look forward to helping you again in the near future.

Posted 1 year ago

ToolStore UK is rated 4.9 based on 2,297 reviews