ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,309 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, I had ordered 2 by mistake, they sorted it out for me and refunded straight away. Parcel arrived very quickly, superb service all round 😊”

Helpful Report

Posted 1 year ago

Dear Erica Thank you so much for the 5 star rating! We really appreciate your continued loyalty to ToolStore UK. We're glad to hear that our customer service team was able to restore your experience with an easy returns process. Thank you again for your kind words and we look forward to assisting you again.

Posted 1 year ago

“Outstanding service, the product was a great price and arrived by courier well packed and very prompt. I had ordered these cases as an empty boxes to keep all my loose DIY hand tools, brick-a-brack etc. Was a bit disconcerted to find when opening the box that they were configured for power tool storage, but this is a moulded insert that is easily removed. Really happy with these quality boxes, and hopefully a better-organised tool shed!”

Helpful Report

Posted 1 year ago

Dear Sarwar Thank you so much for your 5-star rating of ToolStore UK. We are so pleased that you have enjoyed the outstanding service you have received, and that the product you ordered was not only a great price, but it arrived well-packed and on time. We appreciate your loyalty as a returning customer and are proud to organize your tool shed with such a quality solution!

Posted 1 year ago

“Thankyou ordered 12 30 pm received through the door 9 15 am following day. De Walt nailer all good so far and no nasty smells or taste of gas good product. Great delivery from DHL. If one company can give the service come on UK buck up and let's get to it. Cheers guys good luck.”

Helpful Report

Posted 1 year ago

Dear Howard Thank you so much for your 5-star rating of ToolStore UK! We are thrilled to hear that you were pleased with your DeWalt nailer and with the prompt delivery by DPD. Thanks again and we wish you all the best!

Posted 1 year ago

“Ordered hikoki router online and was delivered in a matter of days, I am very happy with my purchase and the service that tool store provided”

Helpful Report

Posted 1 year ago

dear John Thank you so much for your 4 star rating of ToolStore UK! We are elated to hear that you were so pleased with your purchase and the service that we provided. We appreciate you as a repeating customer and look forward to helping you with your future accessory needs.

Posted 1 year ago

“My item was delivered next day, even on a Saturday so brilliant work. I'll give 4 stars because I haven't used customer service yet but I would use again”

Helpful Report

Posted 1 year ago

Dear Customer Thank you so much for the 4 star rating! We really appreciate it! We're glad to hear you had such a great experience with our next day delivery service, even on a Saturday -- that's fantastic! We really value our customers and thank you for using ToolStore UK again.

Posted 1 year ago

“Purchased a Dewalt Impact driver recently from Toolstore UK. Had missed a good offer from a local tool supplier and was looking if someone had a similar deal online. Found ToolstoreUK and their price was as good as the offer i had missed. Was a bit skeptical but all reviews seemed ok so i went for it. Impact driver arrived next day by DPD. Delivery was free Also ordered a set of impact screwdriver bits at an equally cheap price . Most impressed with the service i received from ToolstoreUK and will certainly be using uour services again.”

Helpful Report

Posted 1 year ago

Dear Robert Thank you for your kind review. We are very glad that we had just what you needed at the right price and that our service was to your satisfaction. We look forward to assisting you again in the future.

Posted 1 year ago

“Good and quick delivery of my parcel . Theses are a great and very useful piece of kit very happy”

Helpful Report

Posted 1 year ago

Dear Mark Thank you for your 4-star rating. We are glad to hear that you are satisfied with the quick delivery of your parcel, and that you find the ToolStore UK pieces of kit very useful. We appreciate your feedback and look forward to serving you again in the future.

Posted 1 year ago

“So easy to order, great price, great service and very promptly dispatched and delivered. Thanks”

Helpful Report

Posted 1 year ago

Dear Steven Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 1 year ago

“Excellent prices great service what more do you want,”

Helpful Report

Posted 1 year ago

Dear Mark Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 1 year ago

“Excellent service. Quick delivery via APC. Decent tracking comms from APC”

Helpful Report

Posted 1 year ago

Dear Rajesh We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 1 year ago

“I ordered the product and asked and paid for next day delivery. I Waited in all day only to be advised late in the day that they would not be delivering on that day.”

Helpful Report

Posted 1 year ago

Dear Ronnie, Thank you for taking the time to leave this review, and we are sorry that your delivery did not arrive next day as expected. During the Christmas period, DPD did experience some operational delays due to the strikes and them having additional volume during that period. Our customer services team were dealing with a large number of calls and emails during this period chasing up deliveries for customers, but regrettably we didn't hear from yourself so we were not aware of your delay. I understand that you have since been in contact with us and we have resolved this matter for you. Thank you again for the feedback and for your order.

Posted 1 year ago

“Everything was perfect, thank you”

Helpful Report

Posted 1 year ago

Dear Roy Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 1 year ago

“Received very quickly, good packaging.”

Helpful Report

Posted 1 year ago

Dear Clive Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 1 year ago

“Great service and quick delivery.”

Helpful Report

Posted 1 year ago

Dear Daniel We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Good price, fast and efficient”

Helpful Report

Posted 1 year ago

Dear Peter We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 1 year ago

“I purchased a couple of items that qualified for a price draw (unbeknown to me). A kind gentleman called me up to advise I had been their lucky winner. True to his word I received a new DCH283 complete with 2off 5Ah batts, charger + suitable Tstack box. I have been meaning to say a massive thank you, previously never one a thing and on this basis alone I will definitely be using ToolStore UK again! Nice early Xmas present THANK YOU TS UK.”

Helpful Report

Posted 1 year ago

Dear Customer Congratulations again on being one of our lucky competition winners! We look forward to assisting you again in the future with any of your tool and accessory requirements and thank you for taking the tie to leave us such a great review.

Posted 1 year ago

“Fantastic delivery less than 24hrs after placing order.”

Helpful Report

Posted 1 year ago

Dear Jeff We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 1 year ago

“Excellent value for money. Item exactly as described and arrived on time. Would use ToolStore UK again.”

Helpful Report

Posted 1 year ago

Dear customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 1 year ago

“Good value and fast delivery, would use them again.”

Helpful Report

Posted 1 year ago

Dear Customer Thank you so much for the 5 star rating. We are delighted to hear that you had a good experience with us, from good value and fast delivery to our customer service. We really appreciate that you chose to come back to us and we look forward to seeing you again soon! Kind regards

Posted 1 year ago

“Excellent value. Excellent service Will use again”

Helpful Report

Posted 1 year ago

Dear Hazel Thank you for your amazing 5 star rating and for your kind words about our excellent value and service! We truly appreciate your support, and it's wonderful to know that you'll be using us again in future. We look forward to continuing to provide you with great value and service! Kind regards

Posted 1 year ago

ToolStore UK is rated 4.9 based on 2,309 reviews