ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,310 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and very quick delivery”

Helpful Report

Posted 2 years ago

Dear Frank Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and you found our service to be worthy of a 5 star rating! Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“from ordering to delivery, service was spot on”

Helpful Report

Posted 2 years ago

Dear Yvonne Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future. Kind regards

Posted 2 years ago

“Very Very happy with my order,it was dispatched and delivered when they said,would recommend 👍”

Helpful Report

Posted 2 years ago

Dear Customer Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements. Kind regards

Posted 2 years ago

“The item arrived on time and in brilliant time. The packaging was adequate. The item was clearly brand new and was in the original branded packaging. This is a welcome change from SOME OTHER RETAILERS where there is no retail packaging at all and leaves me wondering "Is this actually brand new?" NOT THIS RETAILER though; factory seals were on the original branded packaging. Very pleased!”

Helpful Report

Posted 2 years ago

Dear Customer Your comments highlight everything we strive to provide for our valued customers, and we thank you for taking the time to leave us a great review and recommendation. We are so glad this was your experience and we are always happy to assist you with any of your future tool and accessory requirements. Kind regards

Posted 2 years ago

“Everything great thank you , delivered has you said, thanks you.”

Helpful Report

Posted 2 years ago

Dear Michael We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Great service, very efficient and at the best price I could find. Delivery within two days. What more could you ask for. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Simon We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements. Kind Regards

Posted 2 years ago

“All good, on time”

Helpful Report

Posted 2 years ago

Dear Ugnius Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Pleased with the product bought, and good service from Toolstore uk”

Helpful Report

Posted 2 years ago

“Great price prompt delivery giving a superb shopping experience. Highly recommend thank you”

Helpful Report

Posted 2 years ago

Dear Mark Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“The DeWalt saw is great but the delivery process (DPD) was trully hopeless and resulted in the item being delivered 5 days late after numerous false claims by DPD to have tried to deliver when I was at home.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for taking the time to leave this review, and we are sorry that your delivery did not arrive next working day as we would expect. According to the tracking, DPD apparently attempted delivery twice before returning the goods back to us as the sender which is standard practice following a failed delivery. We then resent the goods at your request and they were delivered the following day. The tracking appears to suggest that the driver may have gone to the wrong location unfortunately. DPD do send out numerous tracking emails to customers regarding their delivery which include the 1 hour time slot as well as options to leave instructions for the driver including an image of your property. This usually helps if the driver is struggling to find you. Thank you again for taking the time to leave this feedback, and we hope to hear from you again in the near future!

Posted 2 years ago

“I am happy with the drill it arrived on time”

Helpful Report

Posted 2 years ago

Dear Customer Thank you very much for taking the time to leave us such a great review! We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again. Kind regards

Posted 2 years ago

“Great price , very good service , exactly as advertised. Would recommend ToolStore .”

Helpful Report

Posted 2 years ago

Dear David Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Arrived on time at a good price”

Helpful Report

Posted 2 years ago

Dear Paul Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and you found our service to be worthy of a 5 star rating! Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Excellent service and quick delivery. Very pleased with the purchase. Would buy from toolstore again.”

Helpful Report

Posted 2 years ago

Dear Russell Your comments highlight everything we strive to provide for our valued customers, and we thank you for taking the time to leave us a great review and recommendation. We are so glad this was your experience and we are always happy to assist you with any of your future tool and accessory requirements. Kind regards

Posted 2 years ago

“Great service. Competitive pricing and tracked delivery. What more could you ask for? Highly recommend.”

Helpful Report

Posted 2 years ago

Dear Miss Almeida-Davis Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Ordered Friday night received Saturday great service”

Helpful Report

Posted 2 years ago

Dear John We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Good price, quick delivery. Recommended 👍”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 2 years ago

“Very pleased with the service I received although delivery was delayed for a couple of days but the item I ordered was in perfect condition when it arrived.”

Helpful Report

Posted 2 years ago

Dear Kirk Thank you for taking the time to leave us a review. We apologise that our partners at DPD did not get your item to you as quickly as expected. We are always happy to assist with any future enquiries you may have and hope that you will shop with us again in the future. Kind regards

Posted 2 years ago

“Product was great, price was s great. Delivery was a bit hit and miss, but this I think was more a dpd issue, rather than ToolStore.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for taking the time to leave us a review. We apologise that our partners at DPD did not get your item to you as quickly as expected. We are always happy to assist with any future enquiries you may have and hope that you will shop with us again in the future. Kind regards

Posted 2 years ago

“Delivery and price spot on”

Helpful Report

Posted 2 years ago

ToolStore UK is rated 4.9 based on 2,310 reviews