ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.90

4.9 Rating 2,254 Reviews

98 %

of reviewers recommend ToolStore UK

4.9

Based on 2,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price with quick delivery”

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Posted 35 minutes ago

“Delivery was quick and as promised. Pleased with the price too.”

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Posted 1 day ago

“Great service and fantastic deals Many thanks”

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Posted 2 days ago

Dear Customer, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our great service and fantastic deals. Your satisfaction is our priority, and we truly appreciate your support. We can't wait to welcome you back to ToolStore UK soon!

Posted 1 day ago

“Top marks all round, best price for the Makita drill model I wanted and free postage but I opted for the additional postage cost for next day delivery (£1.95) and it basically be arrived within 24hrs if placing my order! Will certainly be using this company again if I need anything else and they have it in stock.”

Helpful Report

Posted 2 days ago

Dear Paul, Thank you for the top-notch review! We're thrilled to hear that you got the best price for the Makita drill and that our next day delivery service met your expectations. Your feedback truly motivates us to continue providing great service. We can’t wait to assist you again in the future at ToolStore UK!

Posted 1 day ago

“Ended up purchasing a dewalt flexvolt mitre saw. After numerous online searches I decided on Toolstore. Although Toolstore wasn’t the cheapest online the saw had a dewalt promotion on where if I purchase the complete dewalt saw kit for £1150 I would receive an extra 54v 9ah battery completely free of charge. This swayed it for me as the batteries are over £100 each to buy separately. The saw arrived two days later and all was great and the saw in amazing however there is one problem, I tried to redeem the free battery from Dewalt only to be told that the battery offer had expired over a month and a half earlier 🤬 I checked the Toolstore website and they are still advertising a free 54v battery with these saws. So pretty disappointed as I could have got the saw £50 cheaper going elsewhere.”

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Posted 4 days ago

“Disappointing. Placed order for a new Dewalt Battery and after 3 failed attempts (apparently couldn’t find my address…….funny everyone else seems to manage it!) had to have it redirected to the local post office for collection (after paying for delivery) and the thing looked like it had been run over when I collected it.”

Helpful Report

Posted 4 days ago

Dear Customer, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where possible. We are sorry that your item didn't arrive in pristine condition. This is certainly not what we would expect to happen as our courier Partner DPD usually offers the best service. DPD has a service called 'can't wait' whereby they will deliver goods to a local pickup shop if the original delivery fails for any reason. This allows customers to still receive their goods in a timely manner. We can see that DPD were struggling to locate your property so the driver dropped the goods off at the local Post Office. Our customer services team have reached out to you via email as this review was the first time we were made aware of the issue. We are always on hand if customers have any issues and we will of course assist you where we can. Thank you again for the feedback - we do appreciate our customers taking the time to rate our service.

Posted 1 day ago

“Good competative price and swift delivery, overall a good service.”

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Posted 4 days ago

Dear Mark, Thank you for your positive review! We're glad to hear that you found our prices competitive and enjoyed the swift delivery. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again at ToolStore UK!

Posted 1 day ago

“'Excellent service, very fast delivery with upto date emails,”

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Posted 4 days ago

Dear Aaron, Thank you so much for your excellent review! We’re thrilled to hear that you were pleased with our fast delivery and timely updates. Your kind words mean a lot to us, and we appreciate your support. We look forward to serving you again at ToolStore UK!

Posted 1 day ago

“Excellent company to do business with”

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Posted 4 days ago

Dear Stephen, Thank you for your fantastic review! We're so pleased to hear that you had an excellent experience doing business with us. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering exceptional service. We look forward to welcoming you back to ToolStore UK soon!

Posted 1 day ago

“brought .delivered within 2 days .happy bunny”

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Posted 5 days ago

Dear Teresa, Thank you for your fantastic review! We're so glad to hear that your order was delivered quickly and that you're a happy bunny! Your satisfaction brings us joy, and we look forward to serving you again at ToolStore UK!

Posted 1 day ago

“Great service I made an error with the order they rang me to check and correct the order. Thanks”

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Posted 5 days ago

Dear Mark, Thank you for your fantastic feedback! We're pleased to hear that our team was able to assist you with your order and ensure everything was correct. Providing great service is what we strive for, and your appreciation means a lot to us. We look forward to serving you again at ToolStore UK!

Posted 1 day ago

“Spot on service, will definitely use Toolstore again as first choice”

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Posted 5 days ago

Dear Darrell, Thank you for your fantastic review! We're thrilled to hear that you found our service spot on. Your trust in us as your first choice means the world to us. We look forward to welcoming you back to ToolStore UK in the future!

Posted 1 day ago

“Quick delivery and fantastic price.”

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Posted 5 days ago

Dear Joe, Thank you for your fantastic review! We're thrilled to hear that you were impressed with our quick delivery and great pricing. Your satisfaction is incredibly important to us, and we appreciate your support. We can't wait to serve you again at ToolStore UK!

Posted 1 day ago

“Great Products, Super Efficient & Fast Delivery. Many Thanks ToolStore UK Keep up the good work & Merry Christmas”

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Posted 5 days ago

Dear Andrew, Thank you for your fantastic review! We're thrilled to hear that you found our products great and our delivery super efficient. Your encouragement means a lot to us! Wishing you a Merry Christmas and looking forward to serving you again at ToolStore UK!

Posted 1 day ago

“I ordered two items from their website (which worked well) and the goods arrived the next day. I haven't used my items as yet so I can't say how their returns policy works, but next day delivery is good enough for me.”

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Posted 5 days ago

Dear Ian, Thank you for your great review! We're delighted to hear that you found our website easy to use and that your items arrived promptly. We strive to provide a seamless experience from ordering to delivery. We hope you enjoy your purchases when you get the chance to use them, and we look forward to welcoming you back to ToolStore UK soon!

Posted 1 day ago

“Ordered and delivered on time with no fuss. Happy to recommend and use ToolStore again in the future.”

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Posted 6 days ago

Dear Chip, Thank you for your fantastic review! We're so pleased to hear that your order was delivered on time and without any fuss. Your recommendations mean a lot to us, and we can't wait to serve you again in the future at ToolStore UK!

Posted 1 day ago

“Sorry Dyslexic”

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Posted 6 days ago

Dear Paul, Thank you for your outstanding 5-star review! We’re pleased to hear you had a great experience with us. Your support is truly appreciated, and we look forward to serving you again at ToolStore UK!

Posted 1 day ago

“Making a purchase on the website was very easy and a good price for the items I needed and good quality, delivery was on time, very happy with purchase”

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Posted 6 days ago

Dear Ryan, Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you got a great price on the quality items you needed. It's great to know that your delivery was on time as well. Your happiness with your purchase means the world to us! We look forward to serving you again at ToolStore UK!

Posted 1 day ago

“very good service”

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Posted 6 days ago

Dear Tomas, Thank you very much for your fantastic review! We're so pleased to hear that you experienced very good service. Your satisfaction is what we strive for, and we truly appreciate your feedback. We look forward to seeing you again at ToolStore UK!

Posted 1 day ago

“goods arrived on time,all good quality I will use this company again”

Helpful Report

Posted 6 days ago

Dear Alexander, Thank you for your fantastic review! We're delighted to hear that your goods arrived on time and met your quality expectations. Your satisfaction is our top priority, and we truly appreciate your decision to shop with us. We look forward to welcoming you back to ToolStore UK soon!

Posted 1 day ago

ToolStore UK is rated 4.9 based on 2,254 reviews