ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,398 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using toolstore UK. Great service, great prices and good delivery. Definitely using again”

Helpful Report

Posted 1 day ago

“Excellent Service as always”

Helpful Report

Posted 1 day ago

“Very promptly. And good prices”

Helpful Report

Posted 2 days ago

“Great customer service, pro and quick to respond. Fast dispatch and delivery. Recommend 100%”

Helpful Report

Posted 3 days ago

“Thank you very much!Everything is perfectly fine”

Helpful Report

Posted 3 days ago

“Okokokokok”

Helpful Report

Posted 3 days ago

“Really good delivery times all tools packaged well.”

Helpful Report

Posted 3 days ago

“The service from ToolStoreUK was great and I would definitely use them again.”

Helpful Report

Posted 3 days ago

“Excellent all round. Super fast delivery and best price around”

Helpful Report

Posted 4 days ago

“Great prompt service and delivery.. Part was missing, however this was sorted out within days with the part being sent directly from manufacturer. Definitely recommend and will use again.”

Helpful Report

Posted 4 days ago

“Excellent in every respect Easy ordering on line. Excellent product and extremely good value. Excellent delivery through DPD. Toolstore could not have done better. Old style values In every respect”

Helpful Report

Posted 5 days ago

“This is the best place to order tools very good quality and price .and fast delivery”

Helpful Report

Posted 6 days ago

“excellent first class service & top price”

Helpful Report

Posted 6 days ago

“Great company to deal with thanks for everything”

Helpful Report

Posted 6 days ago

“Fast delivery, well-packaged, great price! Excellent quality.”

Helpful Report

Posted 1 week ago

“Paid extra for next day delivery (11.02.25) e mails all week saying DPD were sorry they missed me, no delivery van had been near my house (CCTV). E mail Friday saying I could collect the package from my local Post Office on Saturday 15.02.25, 10 min's later another e mail saying the package was available to collect 14.02.25 I now have the package. The dust extractor is a fantastic bit of kit, however, your chosen delivery agents are a set of clowns, utterly useless.”

Helpful Report

Posted 1 week ago

Dear Customer, Thank you for taking the time to leave your feedback. We truly value your input and take all comments into consideration to continuously improve our service. We have reviewed the tracking history for your parcel, and it appears that on February 11th, DPD requested additional directions from you, as the driver was unable to locate your property. Unfortunately, despite two further delivery attempts on February 12th and 13th, the driver was still unable to find your address. As a result, the parcel was redirected to a nearby pickup shop, which is standard procedure when a delivery cannot be completed. We apologize for any inconvenience this may have caused. DPD sends tracking emails to all customers, providing the option to offer specific instructions for the driver or even upload images of your property to help with delivery. Thank you again for your review, and we’re pleased to hear you’re happy with the items. If you need further assistance, please don’t hesitate to reach out.

Posted 5 days ago

“Great service order arrived next day brilliant”

Helpful Report

Posted 1 week ago

“Totul a venit la timp,totul e perfect,multumesc frumos!”

Helpful Report

Posted 1 week ago

Dear Simion, Thank you for leaving this 5 star review, we really appreciate it.

Posted 1 week ago

“Very helpful customer service - responded extremely rapidly to an issue with my address and sorted it out immediately. Rapid delivery of the item I ordered which arrived well-packaged and in perfect condition.”

Helpful Report

Posted 1 week ago

Dear Dr Clare, Thank you so much for your fantastic 5-star review! We're delighted to hear that our customer service was able to assist you promptly with your address issue. Ensuring a swift and well-packaged delivery is our priority, and it's wonderful to know that your item arrived in perfect condition. We truly appreciate your kind words and look forward to serving you again at ToolStore UK!

Posted 1 week ago

“Really fast service”

Helpful Report

Posted 1 week ago

Dear Robert, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced our fast service. Speedy delivery is something we take pride in, and it's always great to know that we're meeting your expectations. Your support is greatly appreciated, and we can't wait to serve you again at ToolStore UK!

Posted 1 week ago

ToolStore UK is rated 4.9 based on 2,398 reviews