“You are the Worst company I have ever bought from.At point of order I was told typical 1 to 3 weeks it took 5 weeks to arrive ,after 9 phone calls from me.When it did arrive yesterday I was so disappointed I couldn't believe the door and roof height was only 5'4" (162cm),when I phoned Alison at tiger sheds I was told that is a standard size which I find hard to believe when the majority of adults are much taller than that when I enquired into cancelling the order yesterday I was told i would be charged £130 cancellation fee.i have the shed at the moment and I absolutely hate it .I have spoken to three different members of your team jack Allison and mckenzie over 5 weeks with no satisfaction, I have twice requested call backs from a manager which I was told it could take a week but each time no call back.when I complained about the extended lead time I was told it was in the terms and conditions and 1 to 3 weeks was only estimated but as i never received any paperwork or an order confirmation email I wouldn't know.I would still like to cancel this shed as it is not what expected when I ordered it but do not except the cancellation charge plus I would worry when I would receive my money back as nothing you have done from start to Finnish has been very professional.I also felt very isolated and singled out by your staff as each time I phoned I was told "they were sorry I felt that way" when in my opinion anyone in my position would have felt the same..If anyone reads and takes notice of this I would still love to speak to a manager or preferably the managing director or owner of your company .with a review this bad if it was my company I would do my utmost to resolve this problem and make sure it didn't happen again awaiting your response regards duncan”
“Impressed with the website. It shows both the inside and outside. Explains the wood used and the thickness. Ordering was easy from the very efficient friendly team. We have been kept fully aware of the delivery. Very very impressed”
“Storage shed ordered 27th 0ct. 5 weeks quoted for delivery - OK. Next day asked for review!!! Only comment that now there is 25% off. Feel cheated as a lesser discount was applied. Better be good and fault free when it arrives”
“Kieran the salesman was very helpful and friendly He answered all our questions very truthfully and we felt confident that we were buying from a reputable company. We were impressed with the promised after sales service with an impressive guarantee. We purchased a Tigerflex shed and are looking forward to when it arrives.”
“All of the Tiger Sheds staff I have spoken to during the process, were very knowledgeable and helpful in assisting me with pricing and details for my order. When I called again to place my order, Alison was very polite, helpful and knowledgeable in assisting me with the additional requirements I had. So far so good 😊”
“If you were me, what marks would you give?
The scheduled delivery was on 13 Oct. A call was received saying delivery would be rescheduled to 14 Oct.
I waited for the whole day, but no delivery or notification.”
“I am delighted with my new potting shed, it's even better than I hoped it would be. The Tiger team have been very helpful, starting before I actually made the order, by explaining options to me over the phone. Once I had placed my order I was kept very well informed of the delivery date and it arrived as planned and was put carefully into my back garden by the very helpful driver. It has now been assembled and I am looking forward to many hours of gardening happiness.”
