“a very pleasant man took my order and i asked for the door to be hung on the left {as your picture on the web site and he no problem and no charge looking at your order it looks like the door is on the other end of the shed now and thats no good I did call back on Friday and explained what had happend and ask for an email to confirm the correct possition of the door .You may be dealing with this if so thank you, if not can you please sort it out for me as I cant have the door the other end”
“Unable to comment on the product at this time as the review was requested prior to receiving it.
I can however say that the ordering process was easy and product information was clear and informative.
I wasn’t too impressed with the number of calls I received by the sales team (whilst I was at work) prior to the purchase. Tip to avoid this: do not input your details after placing product in the basket until you are actually ready to buy!”
“I haven’t actually received the shed yet so not sure why it’s asking me to review lol not even sure if it will turn up in one piece or be decent!”
“Shed arrived on time I thought it would be carried around to my rear garden but it came on a pallet and left on my front drive. So I had to carry around the back myself. Instructions could have been a bit clearer and it would have helped if panels that go together had a bit of paint on so it is easy to connect the right panels. It took me and my partner all day to put it up, I am nearly 60 though so that may have had something to do with it. One of the tiger signs split when I attached it to shed. Haven't checked yet to see if it's watertight.”
“I was not confident to order online so l phoned instead. I spoke to Jack who was very informative and put me at ease. He was extremely professional. So far l am very happy. My shed will be delivered in just over a weeks time which is excellent. A first class service.”
“Our shed arrived yesterday and is in the process of erection. The delivery driver could have not been more helpful. He helped beyond the call of duty thank you Mike.
When I ordered the shed I omitted the base. I ordered this later and it arrived in plenty of time. Your young man on the phone was extremely helpful. All in all an excellent company to deal with”
“Amazing service,I would like to say a big thank you to all the team who have helped me with my special request
They have kindly arranged an early delivery prior to my wife going into hospital.
This will be a lovely surprise and will give her a deserving lift before she has her surgery.
Will hopefully provide an update review when shed arrives
Thanks again!
Gary”
“You are the Worst company I have ever bought from.At point of order I was told typical 1 to 3 weeks it took 5 weeks to arrive ,after 9 phone calls from me.When it did arrive yesterday I was so disappointed I couldn't believe the door and roof height was only 5'4" (162cm),when I phoned Alison at tiger sheds I was told that is a standard size which I find hard to believe when the majority of adults are much taller than that when I enquired into cancelling the order yesterday I was told i would be charged £130 cancellation fee.i have the shed at the moment and I absolutely hate it .I have spoken to three different members of your team jack Allison and mckenzie over 5 weeks with no satisfaction, I have twice requested call backs from a manager which I was told it could take a week but each time no call back.when I complained about the extended lead time I was told it was in the terms and conditions and 1 to 3 weeks was only estimated but as i never received any paperwork or an order confirmation email I wouldn't know.I would still like to cancel this shed as it is not what expected when I ordered it but do not except the cancellation charge plus I would worry when I would receive my money back as nothing you have done from start to Finnish has been very professional.I also felt very isolated and singled out by your staff as each time I phoned I was told "they were sorry I felt that way" when in my opinion anyone in my position would have felt the same..If anyone reads and takes notice of this I would still love to speak to a manager or preferably the managing director or owner of your company .with a review this bad if it was my company I would do my utmost to resolve this problem and make sure it didn't happen again awaiting your response regards duncan”
“Impressed with the website. It shows both the inside and outside. Explains the wood used and the thickness. Ordering was easy from the very efficient friendly team. We have been kept fully aware of the delivery. Very very impressed”
