“Really great service from Colin when the shed was delivered. Lots of hints and tips given. Shed really easy to erect with straightforward instructions. Quality seems good so far!”
“Really impressed with this company, great prices for best quality product.
Brilliant customer service. Will definitely recommend to everyone and have already done so to several people.”
“The pictures including measurements for sheds are misleading and the 'technical information' on the shed size was wrong for the total length.
Customer Service was immediately rude and defensive as though it was my fault when I called and asked for the shed to be returned. Eventually, she said she'd speak to her 'senior' when she could and hung up on me, without any idea of timeframe. The 'senior' manager called back shortly after and was just as rude, she started the call angry for no obvious reason. I asked reasonable questions such as: when I will hear about the collection? Could I speak to someone to plan the delivery? And when will it be collected? She remained angry and wouldn't give me any useful information. Just telling me they'll email me with a date and there was nothing she could do.
Overall poor product and terrible service.”
“Excellent quality shed, very well thought out with modular panel sizes packaged on a pallet. This very clever modular approach makes life easy when taking the new hut through a garage. One person can handle each panel section and therefore the entire hut. This saved the hassle of organising helping hands. The delivery driver was also very good and figured a solution to an awkward address problem. Will definitely order tiger products again. Next is a corner cabin. Highly recommended them.”
“Shed appears to be good quality. Easy to use website. Tiger were recommended by my brother as he recently purchased one. I went for the shiplap which to me looks stronger than the overlap. Delivery driver Colin was a really nice helpful bloke, an asset to your company.”
“The shed itself (the wooden parts) is fine, but the pack was missing a large number of essential fixings (screws, the key, enough nails). I've raised this, and hopefully Tiger will sort this out
It's been a couple of weeks and no one has been in touch. Essentially their customer service appears to be non-existent”
“Ordering process was very easy and went smoothly.
My only comment is that the emailed order confirmation does not show the delivery date I selected. This should be shown.”
“This is our 5th shed/log cabin from Tiger Sheds and we wouldn't consider going anywhere else. The quality is outstanding, and the process of ordering to delivery is seamless.
Always very happy, without any doubt the right choice!”
“When I phoned to place an order the telephonist was very helpful. I received a sales confirmation email straight away and a delivery confirmation email the next day.”
