“2 weeks too arrive. Loads of phone calls made by myself. No customer service had to speak to the warehouse man who made contradicting excuses. Finally arrived and the finish on the light was extremely poor with the lacquer finish bubbling. Phoned again and was told by warehouse man to send photos and they would send another. Surprise no response to the photos or the emails I sent. I wish I had red the reviews left by other people as I would not of ordered. Please do not order, if you do you were warned. To this day I have not heard a thing. APPALLING COMPANY.”
“They are just what we wanted and look great. Quick and efficient delivery and extremely cost effective. Easy website to navigate and order. Thank you we will definitely be ordering again.”
“A fantastic range of lighting excessories found exactly what we were looking for keep up the good work.
You will be my first port of call when I am looking for anything to do with lighting A+++++”
“My 30yr old son and his dad get to live another day. All thanks to my daughter who found this fabulous company and we managed to get replacement crystals for my light fittings that the twits managed to break boxing in the living room while I was at work. Fast company great service and fitted light perfectly”
“I purchased two lights. One light made a low buzzing noise when switched on or when a usb-c cable was inserted. The other light failed one me day after it was installed. I returned both lights to The Lighting Centre (Lancashire Electric Lamp Co Ltd) in their original packaging. I have been chasing regularly for the last 10 days but despite assurances from them that a refund will be made they have failed to do so. Exercise caution.”
“Ordered some lights sent them back as colour was'nt right
never received a refund couldnt get hold of anyone
would never deal with this company again”
“Very complicated returns policy, MUST use clear tape, MUST print and manually fill out a form. Compared to most online companies these guys are not good enough. Also did not answer my emails. I’d avoid them given the chance again.”
“Bought a lamp cheaper than anywhere else delivery was fast packing excellent was kept informed regarding my order. From start to completion buying from this firm was a very positive experience I would urge everyone to make this company their first choice for buying I wholeheartedly recommend them.”
“Quick seamless service. I was so impressed. Price wise was good aswell. I’ve looked in other websites for these lamps and Lancashire Electric were the most competitive.”
