The Claims Guys Legal Reviews

Name: The Claims Guys Legal
Rating: 4.33

4.3 Rating 886 Reviews

83 %

of reviewers recommend The Claims Guys Legal

Company Reviews

Metrics

Info

4.3

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About The Claims Guys Legal:

Our team of claim specialists are dedicated to helping our clients claim compensation and refunds that are rightfully theirs.

We offer a comprehensive service that utilises all possible options to make sure that our clients not only receive money due to them, but are also kept informed throughout the claims process and given clear, jargon-free advice on their options.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hd jbvj c nmm”

Helpful Report

Posted 2 years ago

Dear Denisa, Thank you for your review. If there is anything we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Sorry but still no updates to tell me if I was successful or not my original claim was sent to you in July look forward to hearing from you”

Helpful Report

Posted 2 years ago

Dear Anne, Thank you for your review. We endeavour to notify our clients as soon as we receive any progress concerning a claim. Please ensure that you review your Junk/Spam folder in the event that any communications issued from us do not go undetected. Should you wish to receive any update in the meantime, please contact us via E-mail at Tax@theclaimsguyslegal.com. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“I have had a letter from HMRC saying they’ve sent a cheque to yourselves, yet I’ve heard nothing at all from you regarding this!”

Helpful Report

Posted 2 years ago

Dear Heather, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. If you have received notification that your payment has been made, please contact us directly via E-mail at Tax@theclaimsguyslegal.com so that we may review your account. If you have received written communications from HMRC, please attach a copy of said correspondence. Please rest assured that, once a cheque has been received by us from HMRC, we will notify you as soon as possible via E-mail. Please ensure that you review your Junk/Spam folder as it is possible that your mailbox may filter any such communications. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“It’s a scam”

Helpful Report

Posted 2 years ago

Dear Adam, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We can confirm that we are a legitimate company, both authorised and regulated by the Solicitors Regulation Authority, who complete Tax Claims as a registered Tax Agent for any client who wishes for us to do so. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Communication could be better with a contact number for ease of access”

Helpful Report

Posted 2 years ago

Dear Munyaradzi, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. During the length of a Tax Claim, we aim to notify each client of any progress made during the Claims Process. Once a payment is received from HMRC, we issue further E-mail correspondence to ensure that our clients are made aware at the earliest opportunity. Please check your Junk/Spam folder for any contact from us which may have been automatically filtered by your Mailbox. At this time our inbound and outbound telephone lines are unavailable; however, clients may reach out to us via E-mail and via post: Tax@theclaimsguyslegal.com and The Claims Guys Legal, Hamilton House, Church Street, Altrincham, WA14 4DR. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Good good”

Helpful Report

Posted 2 years ago

Dear George, Thank you for your review, we appreciate you taking the time to share your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“it's a scam Stay away !!!!!”

Helpful Report

Posted 2 years ago

Dear Timothy, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We can confirm that we are a legitimate company, both authorised and regulated by the Solicitors Regulation Authority, who complete Tax Claims as a registered Tax Agent for any client who wishes for us to do so. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“very satisfird with yoor team effort”

Helpful Report

Posted 2 years ago

Dear Raymond, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for allowing us to assist you with your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Cnnxncnxncnnc”

Helpful Report

Posted 2 years ago

Dear Craig, Thank you for your review. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Great service very helpful and I didn't do a thing 👍”

Helpful Report

Posted 2 years ago

Dear Ian, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for choosing The Claims Guys Legal. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Very good work”

Helpful Report

Posted 2 years ago

Dear Marius, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. We pride ourselves on being passionate about providing a great service and it is great to hear that our Clients appreciate this. Thank you for allowing us to assist you with your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“SCAM, they will take 48% of you tax refund… GO TO THE HMRC website and you can get your full amount for free”

Helpful Report

Posted 2 years ago

Dear Hamza, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. During the process of completing a Tax Claim application, we provide all clients with information relating to any applicable fee due after a successful claim. This is entirely an optional service and we disagree that our service is in any way or form a scam. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Good work from HMRC”

Helpful Report

Posted 2 years ago

Dear Rizwan, Thank you for your review, we appreciate you taking the time to share your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Quick an easy no issues so far 🤔”

Helpful Report

Posted 2 years ago

Dear Paul, Thank you for your review. It is fantastic to hear that you valued the service we provided. We are proud of the service we offer our Clients and will pass your positive feedback on to our hardworking teams. Thank you for choosing us and for sharing your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“is good this helps me”

Helpful Report

Posted 2 years ago

Dear Frantisek, It means a lot to us that you have taken the time to leave a review – thank you. We pride ourselves on being passionate about providing a great service and it is great to hear that our Clients appreciate this. Thank you for trusting us to handle your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Very straight forward with application excellent service”

Helpful Report

Posted 2 years ago

Dear Craig, Thank you for your review. It is fantastic to hear that you valued the service we provided. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for allowing us to assist you with your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“It’s good”

Helpful Report

Posted 2 years ago

“Hi sorry I only just saw this is working from home I have a learning difficulty, so didn’t understand. I am writing to say that the government have helped all those who don’t work and now that worked from home but where’s the help and support for the ones who risked their lives to keep this country going with working,”

Helpful Report

Posted 2 years ago

“HsdhdhDriver assured LTD rtti”

Helpful Report

Posted 2 years ago

“It is very easy and quick to apply this service”

Helpful Report

Posted 2 years ago

The Claims Guys Legal is rated 4.3 based on 886 reviews