The Claims Guys Legal Reviews

Name: The Claims Guys Legal
Rating: 4.65

4.7 Rating 4,270 Reviews

92 %

of reviewers recommend The Claims Guys Legal

Company Reviews

Metrics

Info

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Not Too Bad

About The Claims Guys Legal:

Our team of claim specialists are dedicated to helping our clients claim compensation and refunds that are rightfully theirs.

We offer a comprehensive service that utilises all possible options to make sure that our clients not only receive money due to them, but are also kept informed throughout the claims process and given clear, jargon-free advice on their options.

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Anonymous

Anonymous // 01/01/2019

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English

“All I can say is keep up the good work guys and thank you.”

Helpful Report

Posted 1 month ago

“Stay clear they do not provide what they deduct from a successful claim or if you could benefit from going direct .”

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Posted 1 month ago

Dear Susan, Thank you for your review. We are sorry to see that there may be some confusion regarding the information that has been provided to you. During your application process, you confirmed that you had read, understood and agreed to all presented information; this information included notification that you may approach your lender(s) directly without charge and, should you opt for assistance from us regarding your claims, our success fee structure was shown clearly and concisely. Should you require any assistance regarding your account and/or application, please contact us directly via email at Hello@theclaimsguyslegal.com. Kind regards, The Claims Guys Legal.

Posted 1 month ago

“The process seems a bit slow however I suppose they update when there is new information”

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Posted 1 month ago

“Brilliant can't thank them enough very easy to do. Hopefully my payment claim is successful.”

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Posted 1 month ago

“One thing I like about The Claims Guys Legal is "I have updated about the claim progress". I have not seen any indication about how much commission, I need to pay if my claim is successful!, which we need to talk about this or I have not read / missed all the detail notes. Thank you.”

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Posted 1 month ago

Hi, Thank you for your review. We are sorry to see that there may be some confusion regarding the information that has been provided to you. During your application process, you confirmed that you had read, understood and agreed to all presented information; this information included our success fee structure. Our Welcome email, that would have been issued to you via email on the date of receipt of your application, contains your Claims Bundle; this includes our Client Care Letter and Terms of Engagement, where important information is outlined. Should you require any assistance regarding your account and/or application, please contact us directly via email at Hello@theclaimsguyslegal.com. Kind regards, The Claims Guys Legal.

Posted 1 month ago

“Thank you kindly You have been consistent and keeping me upto date on what's going on Would definitely recommend”

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Posted 1 month ago

“I wish to thank you for all your support and your support you have been very efficient”

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Posted 1 month ago

“Thank you for keeping me updated”

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Posted 1 month ago

“A very good understanding of this claim clear and straight forward”

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Posted 1 month ago

“I am claining for 3 finance agreements but only 2 appear to have been submitted. Why is this. Your service is okay but very slow. Also I would like a telephone number to contact you rather than emails.”

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Posted 1 month ago

Dear Carol, Thank you for your review. Please reach out to us with your enquiry directly via email at Hello@theclaimsguyslegal.com. Kind regards, The Claims Guys Legal.

Posted 1 month ago

“Kept me informed every step of the way brilliant”

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Posted 1 month ago

“I found it very frustrating that the same information was being requested every week, seems to be getting there finally.”

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Posted 1 month ago

Dear Craig, Thank you for your review. In order to ensure that there are no unnecessary delays during your experience with us, we may request different forms of information from you. If you have provided us with the required data, but continue to receive requests, please contact us via email at Dataprotection@theclaimsguyslegal.com, where an agent will investigate further. Kind regards, The Claims Guys Legal.

Posted 1 month ago

“Thank you for keeping me informed. Much appreciated.”

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Posted 1 month ago

“Very satisfied with the service to date keep up the good work thank you.”

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Posted 1 month ago

“You are doing fine. I do not hold a photo driving licence so cannot send you id in that way. Would a passport photo id allowed. I have sent several messages to you about this,but you keep asking the same driving licence id email. Perhaps a phone number I could call you to explain Yours faithfully Steven Carter”

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Posted 1 month ago

Dear Steven, Thank you for your review. We are sorry to see that there may have been obstacles in providing us with the required data. Please reach out to us directly via email at Hello@theclaimsguyslegal.com for further assistance. Kind regards, The Claims Guys Legal.

Posted 1 month ago

“You,s guys are doing amazing things for us We could not do on our own many thanx”