The Claims Guys Legal Reviews

Name: The Claims Guys Legal
Rating: 4.33

4.3 Rating 886 Reviews

83 %

of reviewers recommend The Claims Guys Legal

Company Reviews

Metrics

Info

4.3

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 63%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About The Claims Guys Legal:

Our team of claim specialists are dedicated to helping our clients claim compensation and refunds that are rightfully theirs.

We offer a comprehensive service that utilises all possible options to make sure that our clients not only receive money due to them, but are also kept informed throughout the claims process and given clear, jargon-free advice on their options.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Google internet”

Helpful Report

Posted 2 years ago

Dear Daniel, Thank you for your review, we appreciate you taking the time to share your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Dear Fabio, Thanks for taking the time to leave us a review. It’s great to hear that you were pleased with our service. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for choosing The Claims Guys Legal. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“I submitted my application but I am not sure if I qualify. During the entire Covid 19 period, I did not work remotely. I am a lorry driver and I work for Morrisons Distribution Center, Kettering, Barton Latimer. Throughout the pandemic period, I normally worked to my rota and had no extra free time, like at least half of the population. I was ranked among the so-called "key workers". Many millions of people have been receiving 75-100% of their standard wages from the government to sit at home and do nothing. I was working normally, I didn't receive any additional gratuities for that and I didn't hear even thank you. If this situation qualifies me for this Tax Claim process, I will be very happy to use your help Pawel Kibitlewski”

Helpful Report

Posted 2 years ago

Dear Pawel, Thank you for your review. Please note that, in order to qualify for a Working From Home Tax Claim, you are required to have worked at home during the Tax Years of 2020-2021 and 2021-2022. If you did not work from home, please contact us at Tax@theclaimsguyslegal.com so that we may further discuss this issue with you. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Dear James, Thanks for taking the time to leave us a review. It’s great to hear that you were pleased with our service. We are proud of the service we offer our Clients and will pass your positive feedback on to our hardworking teams. Thank you for choosing The Claims Guys Legal. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Very good!!”

Helpful Report

Posted 2 years ago

Dear Andrei, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. We pride ourselves on being passionate about providing a great service and it is great to hear that our Clients appreciate this. Thank you for trusting us to handle your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Where is my refund?”

Helpful Report

Posted 2 years ago

Dear Anthony, Thank you for your review. The time scale to process Your Claim can vary. We will endeavour to complete each Claim as expeditiously as possible however, delays can occur. Please ensure that you review your Junk/Spam folder for any communication(s) that we may have issued to you as your mailbox may have filtered them. If you have not received any update(s) and wish to obtain one, please contact us at Tax@theclaimsguyslegal.com. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Happy the claims guys legal”

Helpful Report

Posted 2 years ago

Dear Simon, Thank you for your review, we appreciate you taking the time to share your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Sorry I can’t download the claims form could you post out to me please”

Helpful Report

Posted 2 years ago

Dear Angela, Thank you for your review. If you are experiencing any difficulties related to the Tax Claim forms, please contact us via E-mail at Tax@theclaimsguyslegal.com. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Changed from my original review. You do actually get your money… well some of it, they take 40% as a fee. Nothing in the sign up process does it say about this big fee that they take which is disappointing. I guess it will say that in their terms and conditions but should really be displayed in the process. I still wouldn’t recommend this company but if your really struggling with money, its better than nothing to get some money back.”

Helpful Report

Posted 2 years ago

Dear Callum, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. Please note that, upon entering an agreement with us, you provided your authority and instruction for us to be your Tax Agent. We can confirm that HMRC issue applicable rebate payments to us; however, we deduct the agreed fee(s) prior to issuing the remaining payment to our clients (As outlined within our Terms of Engagement). As a legitimate business, who are both authorised and regulated by the Solicitors Regulation Authority (SRA), we are unable to agree that we partake in any activity which constitutes fraud. Should you have any further concerns, please revise the information provided to you within our Welcome E-mail or, should this not contain the necessary information, please contact us via E-mail at Tax@theclaimsguyslegal.com. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Not very honest, why do I say this, well I had an E-Mail from HMRC some weeks ago stating that I have a refund of £178 ( or there about ). And that you have also been informed and the payment will be paid within 2 weeks, that was over 3 weeks ago. So where is my refund…… You have asked me to “revise “ my review, I might do if and when you decide to pay me my Tax refund. Still waiting”

Helpful Report

Posted 2 years ago

Dear Steve, Thank you for your feedback. We endeavour to provide our clients with any available update regarding the progress made for their claim(s). Occasionally, client mailboxes may filter our email communications into the Junk/Spam folder; please review your folder. Should you not have received any update(s) and seek information pertaining to the current status of your claim, please contact us at Tax@theclaimsguyslegal.com. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Very qui k very good”

Helpful Report

Posted 2 years ago

Dear Andrew, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for choosing us and for sharing your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“They spelt ‘home’ wrong on the follow up email… Immediately stopped all correspondence”

Helpful Report

Posted 2 years ago

Dear Patrick, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We are sorry that you may have received a typing error on the follow-up email which we issued to you. Please provide us with a copy of this E-mail by sending it to Dataprotection@theclaimsguyslegal.com for further review. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Absolute rubbish”

Helpful Report

Posted 2 years ago

Dear Emma, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. Due to the nature of your review, please contact us via email at Feedback@theclaimsguyslegal.com so that we may discuss your concern(s) in further detail. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“They claims the money from HMRC Without my permission”

Helpful Report

Posted 2 years ago

Dear Ramees, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We can confirm that we are a legitimate company, both authorised and regulated by the Solicitors Regulation Authority, who complete Tax Claims as a registered Tax Agent for any client who wishes for us to do so. In order for us to provide our services, clients are required to manually provide personal data, such as employment history/National Insurance Number, and are required to manually confirm that the relevant Terms of Engagement have been read and agreed to and to confirm that we will be acting as the applicant's Tax Agents for a claim. Should you have any concerns regarding the authenticity of a Tax Claim, please contact us via E-mail at Tax@theclaimsguyslegal.com. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“It’s a con and a disgrace and deserves to be reported for fraud”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We can confirm that we are a legitimate company, both authorised and regulated by the Solicitors Regulation Authority, who complete Tax Claims as a registered Tax Agent for any client who wishes for us to do so. As a result, we can confirm that we are not a scam company and do not scam any individual. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Very good”

Helpful Report

Posted 2 years ago

Dear Pat, Thank you for your review. It is fantastic to hear that you valued the service we provided. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for allowing us to assist you with your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“Really impressed with these guyz, if yr owed ppi or tax back on ppi they shall get it for you, very professional set up to deal with”

Helpful Report

Posted 2 years ago

Dear Marc, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our Clients. Thank you for trusting us to handle your Claim. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

“SCAMMERS, stay away! They claim on your behalf and then run away with your money!!!! I have reorted them to the Solicitors Regulatory body. The post adverts on Facebook and if you call or email them they phones does not get answered. Stay away.”

Helpful Report

Posted 2 years ago

Dear Oenone, Thank you for your feedback. Thank you for taking the time to leave a review. We are sorry to hear that you’re not happy with our service. Our ethos is to ensure that we act in our Clients best interests whilst providing a high standard of service and it is disappointing when a Client is unhappy with the service they have received. We endeavour to provide our clients with the progress made on any claim(s). From time to time, our E-mail communications may be filtered by your Mailbox into your Junk/Spam folder. If you have not received any communication(s) and require an update, please contact us directly via E-mail at Tax@theclaimsguyslegal.com. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“Being trying and trying to get hold of someone, never phone me back”

Helpful Report

Posted 2 years ago

Dear Lorraine, Thank you for your feedback. Please note that we are unable to receive inbound telephone calls; however, you may reach us via E-mail at Tax@theclaimsguyslegal.com. We are passionate about listening to all Client viewpoints as they enable us to improve what we do. If you want to discuss your concerns or provide any further feedback please email feedback@theclaimsguyslegal.com Kind regards, The Claims Guys Legal

Posted 2 years ago

“The service was clear and easy to follow. and easy to understand”

Helpful Report

Posted 2 years ago

Dear Denford, It’s great to see these kinds of comments about the service we have provided to yourself and we thank you for taking the time to let us know. We are proud of the service we offer our Clients and will pass your positive feedback on to our hardworking teams. Thank you for choosing us and for sharing your experience. If there is anything else we can help you with or if you have any questions, please do not hesitate to contact us via email at feedback@theclaimsguyslegal.com Kind Regards, The Claims Guys Legal

Posted 2 years ago

The Claims Guys Legal is rated 4.3 based on 886 reviews