The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,511 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 17th November 2024

545

Anonymous

Anonymous // 01/01/2019

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“Elegant outdoor rug”

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“Really good quality and quick delivery. Price was amazing too! I’d defo buy from here again with confidence”

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“great customer service and nice purchasing experience, with clear progress of delivery”

The Rugs 5 star review on 14th July 2024

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“A lovely vintage inspired rug that complements my style of furniture and furnishings - really excellent communication and delivery and would thoroughly recommend.”

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“Lovely thick pure wool pile, colour true to on screen representation. Took a while to get here, but I'm a long way from anywhere! Very happy.”

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“Rug great level of service poor”

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Hi David, Thank you for your review - we appreciate hearing about your experience with the process. We are sorry for your experience with the delivery process - we have been contacting the courier company to speed up the process and sort out the delivery issue promptly. We informed you as soon as we received an update from the courier company and we handled to make the delivery successful. We are happy to announce that the consignment was delivered to you successfully! Again, please kindly accept our sincere apologies for the delivery issue and we hope we made you happier with the process. We will be always waiting for you! Kind Regards, THE RUGS

“Abs love the design of the rug and easily cleaned only 1 downfall was there's 1 corner or the rug that doesn't seem to want to go flat a couple of weeks after purchase now.”

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“Nice rug but found it a bit thin,had no problem doing a return found them very helpful arranging this”

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“Great service”

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“Excellent rug and excellent service! Highly recommended.”

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“This rug is perfect for patio are. It was dispatched very quickly and is good quality. Thank you”

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“Easy to order, lots of choice. Quick delivery and a quality rug. Very happy.”

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“Quick turn around and delivery of a high quality wool rug.”

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“Quick delivery and item as described”

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“Love my new rugs set my room off lovely”

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“rugs are well made look exactly like the images shown on site we have laid them in our kitchen and they look great feel comfortable underfoot only been down for a week so will have to wait to see how they stand up to general wear and tear.”

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“Lovely rug, good quality. Looks lovely in my room, just wish I’d went for the bigger one! Definitely recommend.”

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“Great service delivered very quickly”

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“The carpet I ordered is ECO and is suitable for outdoor use on the terrace or in the garden. It is very pretty, has a beautiful light gray color and works well on the terrace. easy to clean and not afraid of rain. I recommend”

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“Hi, I ordered 2 of these rugs for my daughters 3rd birthday party. The colours are great and worked so well with the theme. They are really good quality and will last for years. The service was fantastic, thanks so much.”

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The Rugs is rated 4.6 based on 2,511 reviews