The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,508 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 17th November 2024

545

Anonymous

Anonymous // 01/01/2019

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“The rug is lovely, it looks so nice in my bedroom, so soft I love the pattern too”

Helpful Report

“What can I say!!! Apart from amazing the service was incredible ordered after the shut off time for next day delivery and a email to say it would arrive the after, arrived first thing in the morning. And the rug is absolutely prefect for my lounge love it Will definitely be using your company again”

Helpful Report

“Very pleased with the rug. It's bright and cheerful and replaces another carpet in the kitchen that was ruined by all our cats. This one is hard wearing and washable!”

Helpful Report

Hi Anne, We’re so pleased to hear that the rug met your expectations! It’s wonderful to know everything went perfectly for you. Thank you for choosing us, and we hope to serve you again in the future! Kind Regards, THE RUGS

“Lovely rug and excellent customer relations!”

Helpful Report

Hi Julie, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with our service and products. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! Kind Regards, THE RUGS

“I'm in love with my rug and thank you to The Rugs. It's been a pleasure from ordering to their quick delivery. I highly recommend.”

Helpful Report

Hi Merlyn, Thank you so much for your wonderful feedback! We’re thrilled to hear you love your new rug and that it arrived promptly. We look forward to welcoming you back for your next purchase! If you ever need assistance, please don’t hesitate to reach out. Kind Regards, THE RUGS

“Beautiful rug”

Helpful Report

Hi, Thank you for your kind words! We’re thrilled that you’re happy with the quality of your purchase. Your satisfaction is our goal, and we’re always here if you need anything further. Thanks again for your support! Kind Regards, THE RUGS

“I’m absolutely thrilled you asked for a review, because I was impassioned to write one. The mat I bought was incredible, just what I wanted and of the highest quality. That it cost only £10, and was delivered sans postage, made this my best purchase ever. Thank you! ☺️”

Helpful Report

Dear David, Thank you for the fantastic review! We’re so happy to hear you’re pleased with your rug, the price, and the delivery. We look forward to assisting you again in the future! Kind Regards, THE RUGS

“Absolutely top notch it exceeded my expectations. The carpet is great quality & exactly what I wanted. I’m just waiting for my building work to complete & will be ordering another rug for the kitchen t.v. Area. Kerry”

Helpful Report

Dear Kerry, We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the rug quality. We’re always here to assist you, and we look forward to helping you again in the future. Kind Regards, THE RUGS

“Love our new rug looks expensive but wasn't.”

Helpful Report

Dear Susan, We’re thrilled to hear you’re happy with your rug, and the price! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again. Kind Regards, THE RUGS

“If I could I would live in my rug”

Helpful Report

Dear Ernesta, Thank you for your amazing review! This is one of the most lovely feedback we have ever received. We are so glad to hear that the rug has met your expectations! We’re looking forward to welcoming you back for your next purchase. If there’s anything else we can assist with, feel free to reach out! Kind Regards, THE RUGS

“Fantastic service , quality rugs and the cheapest.”

Helpful Report

Dear Helen, We are so grateful for your recommendation! It’s wonderful to know you’re pleased with both our products and the service. Thank you for being such a valued customer, and we can’t wait to assist you again soon. Kind Regards, THE RUGS

“Is good runner and I love the colour the only thing is really slippery. The delivery so quick and good packaging.”

Helpful Report

Dear Dwithya, Thank you for your kind words about the rug’s design! We’re sorry to hear that the backing didn’t fully meet your expectations. If you’d like to discuss any suggestions, we’re here to assist you. Your satisfaction is important to us, and we’re happy to help however we can. Kind Regards, THE RUGS

“Great quality and colour. I love my rug”

Helpful Report

Dear Lorraine, Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with the product. Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your kindness and look forward to assisting you again soon! Kind Regards, THE RUGS

“Very nice product at a great price quickly delivered. Thank you”

Helpful Report

Dear Daniel, We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the shipping speed, rug, and price. We’re always here to assist you, and we look forward to helping you again in the future. Kind Regards, THE RUGS

“Very good product with a price to match, excellent service delivered on time.”

Helpful Report

Dear Philip, We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the shipping speed, rug, and price. We’re always here to assist you, and we look forward to helping you again in the future. Kind Regards, THE RUGS

“Lovely rug. Did not arrive next day as stated but wasn’t a problem as time slot was given for new delivery date.”

Helpful Report

Hi, Thank you for your lovely review! We're so happy to hear that you're pleased with your rug. We apologize for the delay in delivery, but we're glad the new time slot was convenient for you. We truly appreciate your understanding and feedback. If you need any further assistance, please don’t hesitate to reach out. Enjoy your beautiful rug! Kind Regards, THE RUGS

“Just lovely! Comfortable, great colour, great size great value. Will be buying again!! Just so easy! ❤️❤️❤️👍👍👍👍🙏🙏🙏”

Helpful Report

Hi Rovina, Thank you so much for your wonderful review! We're thrilled to hear that you’re happy with your purchase. Your support means a lot to us, and we can’t wait to welcome you back for your next order!😊 Kind Regards, THE RUGS

“Beautiful rug, great price and seamless delivery. Will definitely buy from The Rugs again!”

Helpful Report

Hi Andrea, Thank you for your wonderful feedback! We’re thrilled that you love the rug and had a great experience with delivery. We look forward to welcoming you back to The Rugs soon! Kind Regards, THE RUGS

“Good quality and price also”

Helpful Report

Hi, Thank you for your positive feedback! We’re glad to hear you’re happy with the quality and price. Your satisfaction means a lot to us! Kind Regards, THE RUGS

“Love my rug ! It's fabulous and everyone else loves it too . Great buy , great value for money and quick delivery ! Love !”

Helpful Report

Hi Rotraud, Thank you so much for your enthusiastic feedback! We’re delighted to hear that you love your rug and that it’s getting such great reactions. Your satisfaction means the world to us, and we can’t wait to serve you again! Kind Regards, THE RUGS

The Rugs is rated 4.6 based on 2,508 reviews