TattooedNow! Ltd Reviews

Name: TattooedNow! Ltd
Address: 14a Stony Street, Frome
Rating: 4.48

4.5 Rating 333 Reviews

86 %

of reviewers recommend TattooedNow! Ltd

Company Reviews

Metrics

Info

4.5

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About TattooedNow! Ltd:

We are the only realistic temporary tattoo brand on the market! Other brands merely offer tattoo stickers, which may leave you disappointed. On the other hand our temporary tattoos are so realistic, they have been known to fool friends and cause upset among parents, which is exactly the reaction we are aiming for.

Our tattoos have been hand-drawn, slightly out of focus, designed by skilled tattoo artists and designers so that once applied, it looks like the ink is under the skin, just like a real tattoo.

Visit Website

Phone:

+33676763710

Email:

daniel@tattooednow.com

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Anonymous

Anonymous // 01/01/2019

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“Order placed easily and arrived just a few days later. Not tried the tattoos yet but hopefully they will be good for the play I’m in.”

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“Quick delivery over the Christmas period”

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“I love lt as I am to pale for black or green or colour tattoo as they are the perfect colour grey for my skin as they look so good as I am trying to find I artist to do a perfect real tattoo like them as I used them as demonstrated to get them done as a most fake tattoo are Too dark or to Blur you can not seal the clears details of the tattoo but tattoo now you can see every clear detail as I can't wait to see there new tattoo to come in the future”

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“I was thrilled to find the tattoo I was looking for as a Christmas present for my wife. But as of today (28.12.2022) I never received the tattoo I payed for!?!?!???”

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Hello Stefan, Thank you for the feedback. We are sorry to hear that you still haven't received your order. Unfortunately, since Royal Mail has had a lot of strike days in the past two months, the delivery of orders both within UK and internationally has been delayed. All our international orders are shipped via standard international mail as stated and sometimes, delivery of these orders can take time if an order is stopped at the customs. Sadly, Royal Mail strike has only complicated this further. We wish that there was something we could do to speed things up in this and other similar cases, but unfortunately, it is up to Royal Mail and foreign customs. We do hope that your order reaches you as soon as possible. You can always contact us @ tattooednow@gmail.com and we will do the best we can to assist you in any way can. Hope this was helpful. Kind regards, Tattooednow team

“Amazing tattoos! Everybody thought they were the real thing.”

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“I have waited for 2 weeks for the parcel, but still, I cannot receive it... can anyone help with this issue, please? thank you”

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Hello Mei, Thank you for your review. We are very sorry to hear that your parcel still hasn't been delivered. Unfortunately, due to Royal Mail's ongoing strike, there has been a significant backlog of orders which caused the delivery of many orders around UK and overseas to be delayed. We apologize for any inconvenience this may have caused. We have received emails from many UK customers confirming that they have received their orders with two or three weeks of delay and we believe that there is still a great chance for your order to be delivered to you. We do hope that it will be delivered as soon as possible and we appreciate your patience in this circumstance and understand your frustration. Please contact us @ tattooednow@gmail.com and we will do our best to help mend the situation. Hope this was helpful. Kind regards, Tattooednow team

“Delivered in time for my party. Loved it! Customer service was very helpful. Thank you.”

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“Fast delivery and high quality products. Especially impressed with how responsive they were and attention given to details. Would recommend.”

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“Exceptional service! The team came through with amazing custom designs and made sure that everything was done, printed and shipped within the impossibly tight deadline. Super happy about the order we received. Will definitely use their service again!”

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“Good in everything. Cooperative, polite, fast in answering. Fast to deliver.”

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“I would never recommend this site to anyone . My product was delivered late and the product was completely destroyed . Despite my communication with customer service and providing photos . I was told that neither the company nor fed ex would assume responsibility . I asked for a refund and I was given a refund minus $20 for shipping . I basically paid $20 to receive trash in a package. It was 100% the fault of TattooedNow. They sent me a very fragile item 2 sheets of paper with my tattoos on them . They shipped these loose inside a soft package .they claimed in 10 years they had never had an issue . Well my product was destroyed and they could have avoided this entire issue by packaging the pieces of paper securely between 2 small pieces of cardboard, or simply by using a small box . I’m not sure how incompetent a company must be to do business for 10 years and still have not thought of this basic improvement . DO NOT use this company . There are plenty of better companies . Don’t waste your time, energy, or money on this headache .”

Helpful Report

Hello Dan, Thank you for taking the time to share the feedback on your experience with our company. Although we are sorry that you feel that way, sadly, since so little of this review matches what was said and how everything transpired, we believe it deserves to be addressed on each account. The average transit time to the US is five days and with this one taking six to be delivered, the delivery clearly happened within the expected time frame. We notified you of its dispatch on the day it happened and received no complaints. What we distinctly made clear is that all of our products are and have always been shipped in clear packing for their protection. Same applies to bespoke orders which come in A4 sheets, closed in clear packaging first and then tucked in tight FedEx envelopes, leaving no room for transfers to be ̋loose ̋ at any point. This has proved to be more than a safe way to ship our products globally and hasn’t caused any issues or complaints in ten years we’ve been doing this, let alone something of the magnitude of inexplicable damage we were shown. Throughout our correspondence on this issue, we have repeatedly apologized and expressed how shocked we were with what we see, how sorry we are for any problems it may have caused and couldn’t have been clearer on the fact that we put trust in customer’s account which is why both options of refund on the product or free reprint were offered. Despite the highly unusual circumstances we were presented with, related to the damage, everything but shipping was refunded in full, no questions asked, in total of 71.00. We would have gladly refunded the shipping fee as well, had the delivery been late, as it was intentionally misrepresented in the review along with other details, or had there been any evidence that the courier caused the damage. With neither being the case and FedEx providing clear evidence of delivery without any issues, we were unable to refund that charge, which we explained kindly and patiently in detail. As a company we are always open for communication in hope of finding the best solution for every customer. More importantly, we take accountability when responsible for a mistake. Knowing we have done our best to help fix the issue, we are sorry that a mutually satisfactory solution couldn’t have been reached. Having said that, there are those who, despite our fairness and honesty, still feel it is acceptable to intimidate and threaten with bad reviews if they do not get what they want. We are proud of the amazing products we work hard on to create and a great service we provide and we will not be bullied into this type of the situation. We are appreciative of the fact that hundreds of our most discerning customers, largely makeup artists and movie professionals, do trust this company and the fact that they have continued to do so for many years as returning customers, we believe speak for itself. We wish nothing but the best in all your future endeavors. Kind regards, Tattooednow team

“Nearly 2 months and still not recieved order.”

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Hello Lauren, Thank you for your feedback. We are sorry that your order still hasn't been delivered and do apologize for the wait on our end due to complications and large volume of orders we had. Your frustration is understandable and we have taken your response with the seriousness it deserves. We did our best to help improve the experience by multiplying your order free of charge as a way of showing appreciation for your patience. Unfortunately, Royal Mail ongoing strikes in the past two months only further worsened the situation and have sadly prolonged the delivery time making it unreasonably long. Although we have no way of effecting how long the shipping will take, we of course do acknowledge our part in this and do hope that we will have a chance to create a better experience next time. Looking forward to that opportunity. Hope this helps. Tattooednow team.

“Thank you very much”

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“Love these tatooes I’ve introduced several people to your product”

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“Lovely selection of tattoo. I chose an anchor for my foot. Supplied as directed. 24 hours later the tattoo had rubbed off.lovely ideas and choice though.”

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“Great Prices and speedy delivery.”

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“Nice variety of designs available. They’re easy to apply but I didn’t like the finish, it went furry very quickly and I scrubbed it off on the second day. I think I prefer the brands that use actual ink.”

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Hello, Thank you for taking the time to leave a feedback on our products. We are sorry to hear you had such experience with our tattoos. We cannot be sure what caused the tattoos to be scrubbed off on the second day, but from our experience it usually has to do with how the tattoos were applied. Not following the steps in the instruction on the back of the tattoos is the most common culprit in these cases. Clothes covering it can also cause it through simple friction. Allowing it to dry completely after being applied as instructed, gives a desired finish which can be further enhanced by putting a makeup sealer on top of it. We use top quality ink for printing, approved for skin application, which gives our tattoos the realistic finish they are praised for. The ink itself however doesn't affect the longevity of the tattoo or how it adheres to the skin. Please contact us @ tattooednow@gmail.com and we'll do our best to help improve on the experience you had. Hope this was helpful. Kind regards, Tattooednow team

“Never ordered from here before, found the site by accident and am so glad I did. Very good selection of temporary tattoos and quick delivery. Will definitely be buying more.”

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“Tattoo looked hoerendous after 1 day... started peeling off ... I sent a message via the Facebook page which has been ignored!!!”

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Hello Tracy, Thank you for your feedback. We do our best to reply to all concerns and issues as soon as we can. Please contact us @ tattooednow@gmail.com and we will do our best to help. When it comes to tattoos peeling off after a day, there can be several reasons for this. Most often it happens if all the steps in the instruction found on the back of the tattoo are not followed. Aside from that, there are always factors unique to each individual's skin, like ph, natural oiliness etc. which can contribute to the tattoo not adhering as well as expected. Hope this was helpful. For any other questions or doubts, feel free to contact us and we'd be happy to help. Kind regards, Tattooednow team.

“Tattooed Now went above and beyond to help me and deliver in time. The tattoos are easy to apply and look very realistic. I have used tTtooed now on several occasions and they have always been excellent.”

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TattooedNow! Ltd is rated 4.5 based on 333 reviews