Swaledale Butchers® Reviews

“ Everything is of a high quality but the item that prompted me to order was subsequently not available and I was told of this too late to cancel the order: rather, I was just told of the refund without given a choice. The refunded item was subsequently advertised as available but I didn't want to put together another £70 order. It was a shame, as the salt beef I was looking forward to is available in very few alternative outlets, ”

“ Excellent customer service. Our delivery of meat never arrived as the courier took it upon themselves to return it to Swaledale without even trying to deliver it!! Swaledale were swift to apologise and issue a refund without any delay!! ”

“ Very impressed The meat is top quality, delivery quick and efficient. One minor packing error was immediately rectified with a refund of the missing item. Very quick and easy to correspond with this supplier. I will be placing another order in the near future. Definitely recommend this butcher. ”

“ Wow! What great service! My order was delayed by DPD and Swaledale were immediately in contact to apologise and offer options. I chose a second delivery (no refund) and was pleasantly surprised that it arrived the very next day which was Christmas Eve. Well done guys, you're an example of how online shopping should be. Thank you! ”

“ This is the first time I have ordered from Swaledale with mixed success. The Lamb Rump was excellent, but the minute steaks poor. In fairness to Swaledale, they did refund the cost of the minute steak, promptly. They deliver with short lead times and I shall persevere with them and try other cuts ”

“ It never turned up and Swaledale were quick to apologise and not only gave us a full refund but also a discount for a future order. ”

“ My order never arrived due to it being "perishable"!!! had full refund very quickly, hence 3 stars, but not impressed with delivery system. ”