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Suregreen Reviews

4.6 Rating 6,888 Reviews
91 %
of reviewers recommend Suregreen
Company Reviews Product Reviews
3,900
 Metrics Info
4.6
Based on 6,888 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Suregreen Reviews

About Suregreen:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Ron M
Verified Buyer
“A very professional company, always informed me of how my order was progressing. Delivery was so professional and friendly.”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Stevo did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Colin W
Verified Buyer
“Easy ordering and very efficient operation and, I think, a good price. All the gabion baskets arrived as expected and were well packaged. I have only opened one and it looks good quality and is easy to assemble. I probably won't get round to the others for a while. The order did not quite conform to expectations in that the four 450 mm square gabions have a 2 inch mesh. The other seven have a 75 mm (3 inch) mesh. They were all supposed to be 75 mm. I am not bothered by this mismatch, in fact the smaller mesh might be stiffer and comprises the ones that will need to be stood on at height, but it remains to be seen whether they link to the wider mesh gabions with using supplied spirals, as intended for my project. Luckily I added some thick (2.5mm) galvanised wire to the order to cover such eventalities, including internal bracing. I did not realise that hook wires were included, which was a nice surprise.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Gordon B
Verified Buyer
“Exactly as described and fast delivery.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Ian G
Verified Buyer
“The product arrived damaged , so was dissapointed. But needed it for a job so made it work the best I could. Reported and sent pics and Suregreen were very apologetic and offered me some refund , which I was happy with. So thank you Suregreen and would use again.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 4-star review! We're so glad you were able to use the product successfully for your project. If there's anything else we can assist you with, feel free to reach out! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
John H
Verified Buyer
“Great value and service; thank you.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Ltimited
Posted 2 months ago
Simon M
Verified Buyer
“All good, arrived as intended.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Anonymous
Verified Buyer
“Good product and communication. Delivered when stated.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Kerrie S
Verified Buyer
“Excellent product and delivery”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Eric C
Verified Buyer
“Excellent service very happy customer”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Tina G
Verified Buyer
“Great service, website easy to navigate, prompt delivery & got exactly what we were looking for.”
Helpful Report
Posted 2 months ago
Good Morning! Love to see this 5* review! Thank you so much for letting us know what a great experience you had using our website and that you found the perfect item for the job! Kind regards, Katie Origin Suregreen Limited
Posted 2 months ago
James M
Verified Buyer
“I use hundreds of bamboo canes of many lengths to support seedling apple trees and the recent batch of 4ft and 5 ft canes I bought from suregreen are the best quality I've had in a long time.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact canes you was looking for! We are also thrilled to hear you love our product! Looking forward to hearing from you again soon! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Kay B
Verified Buyer
“Absolutely brilliant service ! Easy to order ! Great communication regarding delivery! Quick delivery ! Definitely recommend this company ! Will definitely use again .”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We're so pleased to hear you received your goods swiftly! We look forward to seeing you again in the future! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Alexander N
Verified Buyer
“OUTSTANDING”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Paul G
Verified Buyer
“Ordered some Gabions from Sure Green. Unfortunately, the incorrect Gabions were sent. At the same time Sure Greens computer systems were out of action, but they still sent the correct ones next day via one of their workers! Gabions were spot on and we managed to get installed just in time for some awful weather. Customer Service spot on, thanks Katie and team :)”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for your wonderful review! Your feedback is incredibly valuable to us, as it helps us improve and grow. We're delighted that we were able to resolve the issue quickly! Excellent customer service is our top priority! It’s also fantastic to hear that Damien did such a great job with the delivery. We’d love to see pictures of your finished project! Kind regards, Katie Origin Suregreen Limited
Posted 2 months ago
Graham W
Verified Buyer
“Good value products with rapid delivery.”
Helpful Report
Posted 2 months ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We're so pleased to hear you received your goods swiftly! We look forward to seeing you again in the future! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
David J
Verified Buyer
“Very helpful when I called to ask some questions, product is great quality. The delivery driver was very friendly, and skillful in reversing his giant lorry down the long drive, and unloaded by hand to the place we asked. Great company and communication”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for this 5-star review. We truly appreciate you as a customer and for helping to spread the word about us. Feedback like yours is invaluable and helps us grow and improve! Thank you so much for your kind words! We're thrilled to hear that Simon did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Zsolt M
Verified Buyer
“Quality items for reasonable price. Customers service great. Delivery of the item great. Definitely would order again for next project. Moricz Zs.”
Helpful Report
Posted 2 months ago
Good Afternoon, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Stewart H
Verified Buyer
“Suregreen provided a very good product and at a most reasonable price. your delivery service was excellent too. Most pleasing.”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Scott did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Iain K
Verified Buyer
“Great all round on quality, price and delivery.”
Helpful Report
Posted 2 months ago
Good Morning, We’re thrilled to receive your 5-star review! It’s great to hear you found exactly what you were looking for. We’ll pass your kind words on to our team to keep them motivated in delivering great service. Kind regards Katie Origin Suregreen Limited
Posted 2 months ago
Richard B
Verified Buyer
“Goods are quickly”
Helpful Report
Posted 2 months ago
Good Morning, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback. Have a lovely weekend, Kind regards, Katie Origin Suregreen Limited
Posted 2 months ago
Suregreen is rated 4.6 based on 6,888 reviews
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