Suregreen Reviews

Name: Suregreen
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 6,887 Reviews

91 %

of reviewers recommend Suregreen

4.6

Based on 6,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Suregreen:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Suregreen 5 star review on 20th November 2024

344

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered quickly. Very good service.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you very much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our delivery and service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and look forward to serving you again soon! Kind regards, Vick Origin Suregreen Limited

Posted 1 month ago

“We were kept informed of progress via the app, and this updated as the goods moved nearer. Delivery was in good time, and all goods received in good condition. Excellent service.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Gav did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“I must say the procedure via the ordering system to delivery was very good indeed, the delivery was tracked from when your driver left the yard to the delivery address. And Danny the driver was very professional and polite. Certainly would encourage others prospective customers to use Suregreen.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Dan did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“Arrived promptly and as described”

Helpful Report

Posted 1 month ago

Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“Excellent product well priced and swift delivery”

Helpful Report

Posted 1 month ago

Good morning! We are absolutely delighted to receive your 5-star review. Your kind words truly mean the world to us, and we’ll be sure to share them with our dedicated team. It’s feedback like yours that inspires us to maintain our commitment to excellence in everything we do. Thank you once again for taking the time to share your experience. Kind regards, Katie Origin Suregreen Ltimited

Posted 1 month ago

“Goods as described, did the job I wanted them for, which was to store some cobbles outside in something that would not be affected by the weather. 👍”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for your 5 star review! Your feedback is incredibly valuable to us, and it means a lot to know that you had such a positive experience. We're dedicated to continuously improving and growing, and your support helps make that possible. Kind regards, Katie Origin Suregreen Limited

Posted 1 month ago

“Product is great value for money (fence poles that I'm using for a viking re-enactment tent) good quality. Delivery was excellent, chap drove nearly 2 hours to deliver to my door. 10/10”

Helpful Report

Posted 1 month ago

Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us for your project, we would love to see pictures! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“Good quality product good price direct despite delivery cost.compar3d to amazon etc fast. 3 day delivery”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for the fab 5-star review! I'm so glad you're happy with the service received, we'll continue to keep up the good work and look forward to serving you again in the future. Kind regards, Katie Origin Suregreen Limited

Posted 1 month ago

“I bought some wire mesh panels from Suregreen. I rang first for some advice on what would suit me best and the person I spoke to was knowledgeable and friendly. My order was delivered quickly and I was kept informed of its arrival. All in all a very good experience.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for your 5 star review! We truly appreciate your loyalty as a regular customer. Your feedback is incredibly valuable to us, and it means a lot to know that you had such a positive experience. We're dedicated to continuously improving and growing, and your support helps make that possible. Kind regards, Katie Origin Suregreen Limited

Posted 1 month ago

“Really competitive prices and excellent service - thank you- I'll be back 🤗”

Helpful Report

Posted 1 month ago

Good Morning, We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“Its a great experience but need to increase the scope e.g color and availability of the required product, Othwerwise your service ,communication everything is perfect and on time.”

Helpful Report

Posted 1 month ago

Good Morning, We’re absolutely delighted to receive your 4-star review! We’ll be sure to pass yourfeedback to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 1 month ago

“Looks great to me 👍”

Helpful Report

Posted 1 month ago

Dear Anthony, Thank you for your wonderful 5-star review! We're glad to hear that you think it looks great. If you have any questions or need assistance, feel free to reach out anytime. We're here for you! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“On point… will use again ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

Dear Stuart, Thank you so much for your fantastic 5-star review! We're delighted to hear that your experience was on point and that you plan to use us again. If you ever have any questions or need assistance, don't hesitate to reach out. We’re here to help! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“Suregreen were excellent from start to finish. Easy to use their website, good choice of items. Quick service and fast delivery. I will use Suregreen again Delivery driver was also excellent. Polite, careful and helpful.”

Helpful Report

Posted 1 month ago

Dear Tracy, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with us from start to finish, and that you found our website easy to use. If you have any questions or need assistance, please don't hesitate to reach out. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“We haven't used the bamboo yet due to the awful weather. It looks to be of good quality. The service was excellent from ordering to delivery. It was delivered the next day . Pretty good going from Essex to Devon.”

Helpful Report

Posted 1 month ago

Dear Margaret, Thank you so much for your fantastic 5-star review! We’re glad to hear that the bamboo looks good and that you had an excellent experience with our service, from ordering to next-day delivery. We completely understand how the weather can influence your plans, and we hope you're able to put the bamboo to good use soon. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“Second time I’ve used Suregreen and great service great tracking off driver on the day Products good Website good”

Helpful Report

Posted 1 month ago

Dear Trevor, Thank you for your amazing 5-star review! We’re thrilled to hear that this is your second experience with Suregreen and that you enjoyed great service and tracking on the day of delivery. If you need anything else or have any questions, feel free to get in touch. We look forward to serving you again in the future! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“Good value for money. Prompt delivery and itmes as described.”

Helpful Report

Posted 1 month ago

Dear Stephen, Thank you for your wonderful 5-star review! We truly appreciate your feedback and are delighted to hear that you found great value in our products, along with prompt delivery. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to serving you again soon! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“First class service would definitely use again.”

Helpful Report

Posted 1 month ago

Dear Kevin, Thank you for your wonderful 4-star review! We truly appreciate your feedback and are thrilled to hear that you received first-class service from us. If there's anything we can do to enhance your experience even further, please don’t hesitate to reach out. Thank you for choosing Suregreen. We look forward to serving you again soon. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“Excellent service and quality of product”

Helpful Report

Posted 1 month ago

Dear Paul, Thank you so much for your fantastic review and for awarding Suregreen a 5-star review! We genuinely appreciate your support and are thrilled to hear that you are satisfied with our service and the quality of our products. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out to us. We look forward to serving you again soon! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

“Great value products backed up by great service”

Helpful Report

Posted 1 month ago

Dear John, Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are thrilled to hear that you are satisfied with our products. If you have any further questions or require any assistance in the future, please feel free to reach out. We are here to help! Once again, thank you for choosing Suregreen and sharing your positive experience. We look forward to serving you again soon. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 1 month ago

Suregreen is rated 4.6 based on 6,887 reviews